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- All HBS Web
(1,116)
- People (1)
- News (209)
- Research (822)
- Events (15)
- Multimedia (1)
- Faculty Publications (242)
- Web
The Founder Mindset - Course Catalog
writing a founders’ agreement. You’ll learn tactics for dealing with difficult situations, like firing an employee, pivoting your business model, or selling/closing the business. The course supplements case studies and discussions with... View Details
- 01 Mar 2018
- News
March 2018 Alumni and Faculty Books
Alumni Books Dress Like a Million from Goodwill: The Ultimate Recycle Store by Jean Kelley (OPM 29, 2000) (JKLA Publishing) Goodwill stores are the ultimate retail location for getting great deals on name brand clothing. In this book, the author shares her years of... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Harvard Business School professors Jim Heskett (now emeritus), Earl Sasser, and Len Schlesinger have been studying the service sector—the good and the great as well as the bad and the ugly—for more than three decades. In their new book,... View Details
- 01 Jun 2025
- News
Alumni and Faculty Books
power and on the streets and highlights the substantial impact these movements had on the city’s governance and power dynamics. The Battle for Boston poses a critical inquiry: Can cities truly embrace progressivism and govern effectively in the twenty-first century?... View Details
- 02 Jul 2013
- First Look
First Look: July 2
Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match... View Details
Keywords: Anna Secino
- 30 Oct 2007
- First Look
First Look: October 30, 2007
more than 20 case studies and other readings that offer a powerful and transformative approach to advancing and sustaining the work of school improvement. At the center of this work is the concept of organizational coherence: aligning... View Details
Keywords: Sean Silverthorne
- 19 Aug 2022
- Blog Post
Climate Stories Episode #8: The Role of Solar and Wind Farming (and Other Tools) in the United States’ Clean Energy Future
sources onto the grid hasn’t improved in a decade.” For example, it can take four years to complete interconnection studies in Pennsylvania, New Jersey, Maryland or California. The reasons include both the backlog of projects in the queue... View Details
- 19 Feb 2014
- Research & Ideas
Racist Umpires and Monetary Ministers
pitcher expressing disgust to an umpire can eventually tick the ump off. "Umpires have a shorter fuse for guys they don't like. If you are a black guy and I don't like black guys, and you shake me off or throw your glove down, now I'm going to get you." The... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
shock that occurred when the agency expanded the scope of its ratings. Our study is among the first to theorize about the impact of ratings on subsequent performance, and we introduce important contingencies that influence firm response.... View Details
Keywords: Martha Lagace
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
manage it, and give it direction? That's what our new book, From Resource Allocation to Strategy, is about. People have studied the process in various ways, first to understand how it works and then to understand how it breaks down; and... View Details
Keywords: by Martha Lagace
- 01 Mar 2009
- News
Your Taxi Is Waiting
on the tarmac at London’s Farnborough Airport. The seeds for their venture were sown at HBS, where they met and collaborated on a field study examining the efficiencies of business travel using very light jets (VLJs). Photograph Courtesy... View Details
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
she enters the corner store." What's more, these protections, which have been on a dramatic increase over the last forty years, vary in nature and intent from country to country, influencing the diversity of products that consumers buy. In Germany, for example... View Details
- 01 Jun 2018
- News
June 2018 Alumni and Faculty Books
and observations from academics, practitioners, and practical thinkers from around the world, this book demystifies the economic, social, and cultural effects of globalism and globalization and presents a balanced explanation of what is... View Details
- 11 Jan 2024
- Blog Post
My Summer of Joy with the National Parks Service
realized I had no idea how those interests translated into a career path. At least, not yet.The first two months of RC (first) year were a blur. I had never really thought about my career so holistically before—I studied biomedical... View Details
- 01 Jun 2012
- News
Pitfalls, Trade-Offs, Dreaming Big
Noam Wasserman (MBA 1999) spent his MBA summer internship working for a VC firm, he observed important universalities in the decisions that founders faced. He also saw that the “fundamental implications of those decisions were getting the... View Details
- 05 Aug 2014
- News
A Diversified Portfolio
of angel investors in early 2009 and noticed, "I was the only woman in the room." She also observed that the companies under review had all-male leadership teams. She knew that the level of gender discrepancy among investors likely meant... View Details
Keywords: Constantine von Hoffman
- 01 Oct 2001
- News
Making a World of Difference
their father ran successful textile and real estate businesses. Both parents believed in the importance of moral values, and in the fourth grade, the twins began studying at the Ethical Culture Society's Fieldston School. "Each week we'd... View Details
- 01 Sep 2010
- News
Dare to be Different
nonfiction, lots of different genres — which means that I always have lots of strange stuff in my brain. You reflect on the Web as a marketing channel, including the interesting observation that in the broadcast media, people are used to... View Details
- 11 Feb 2021
- Blog Post
Good Leadership Is an Act of Kindness
and early April, as COVID-19 spread worldwide, a study by Mind Share Partners in partnership with Qualtrics and SAP found that 42 percent of respondents said their mental health had declined since the outbreak. Six months later, people's... View Details
Keywords: All Industries
- 01 Sep 2011
- News
Extraordinary People
society more broadly,” observes HBS Dean Nitin Nohria. While celebrated for their public accomplishments, the honorees’ private lives reflect their devotion to family and community. We present glimpses of both in photos by Pulitzer... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Finance; Executive, Legislative, and Other General Government Support; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services