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  • Fast Answer

Managing Service Operations: Research resources for new service design

sophisticated retrieval and personalization tools to create numerous reports. Note: Follow the instruction on the page to set up individual account. For a multimedia learning module on Capital IQ check out our Learn with Baker Library Capital IQ Introduction.... View Details
  • Web

IT Strategy: HBS IT Website Provides Easier Access to News and Support | Information Technology

expertise from Marketing and Communications as part of the work being done to refresh all HBS websites through the Web Content Management System Program. The new platform brings standardization, consistency,... View Details
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

two-sided market, we study how uncertainty and asymmetric information concerning the success of a new technology affects the strategies of the platforms and the market outcome. We find that the incumbent... View Details
Keywords: Sean Silverthorne
  • Web

Winners & Success Stories | New Venture Competition

New Venture Competition Winner, Social Enterprise Track: Lexi Lexi is an AI-powered medical interpretation platform that enables instant, accurate, and HIPAA-compliant communication between providers and patients across the care... View Details
  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

latter to price lower and thereby increase total consumer traffic. Download the paper: http://www.hbs.edu/research/pdf/08-010.pdf Exclusivity and Control Authors:Andrei Hagiu and Robin S. Lee Abstract We analyze platform competition for... View Details
Keywords: Martha Lagace
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

two-sided platforms and indirect network effects to develop an explanation why markets with two-sided platforms are often characterized by incompatibility with one dominant... View Details
Keywords: Martha Lagace
  • 17 Aug 2010
  • First Look

First Look: August 17

and switching costs in platform markets, entrants generally must offer revolutionary functionality. We explore a second entry path that does not rely upon Schumpeterian innovation: platform envelopment.... View Details
Keywords: Martha Lagace
  • Profile

Blake Landro

Making a dramatic shift in both industry and location, Blake decided to make a difference at Google, in Mountain View, CA, where he worked on Google Checkout, an online payment platform for small- to medium-sized businesses. “It had just... View Details
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54546 Product Quality and Entering Through Tying: Experimental Evidence By: Kim, Hyunjin, and Michael Luca Abstract—Dominant platform businesses often develop products in adjacent View Details
Keywords: Dina Gerdeman
  • October 2001
  • Case

Meg Whitman and eBay Germany

By: Linda A. Hill and Maria Farkas
After acquiring the German online auction company Alando.de, eBay CEO Meg Whitman and her team must integrate Alando's Web site with the company's existing platform. The acquisition is the first step of eBay's journey to become a global trading platform. In addition to... View Details
Keywords: Acquisition; Integration; Digital Platforms; Internet and the Web; Globalized Markets and Industries; Germany
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  • 24 Apr 2014
  • News

Providing lessons in financial literacy

very excited for her vision,” Wood says of Morrison. “I thought, given my background, I could come in and make a difference.” Wood, who previously ran traditional and online businesses for Bertelsmann and Pearson Education before cofounding Kapitall, an online View Details
  • May 1999 (Revised March 2001)
  • Case

Marshall Industries

By: Jeffrey F. Rayport
Confounding predictions that the Internet would "disintermediate" commerce, making "middle man" companies all but obsolete, Marshall Industries, a leading electronics distributor, used the Internet and digital technologies to reinvent itself. Marshall continued to sell... View Details
Keywords: Organizational Change and Adaptation; Digital Platforms; Internet and the Web; Supply Chain; Emerging Markets; Customer Focus and Relationships; Distribution Industry; Electronics Industry
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  • 01 Sep 2010
  • News

Online Fashionistas

Groupe, now with a division for men’s clothing and entering travel markets as well, has grown from 5 employees to more than 400. Membership is by invitation by other members or by registering at the site (www.gilt.com); that exclusivity... View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Jun 2006
  • News

Faculty Research Online

which athletes won and lost in Turin, but what about the companies and individuals looking for business gold? Professor Emeritus Stephen A. Greyser looks at the results and the possibilities ahead for the Summer Games in China. New Research Explores Multisided View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • Web

Europe - Global Activities 2021

Europe Europe Job-Matching Platforms Address the Refugee Crisis Pictured: The European refugee crisis continues to escalate—between 2011 and 2019 alone, more than 6 million people applied for asylum in the European Union. The assignment... View Details
  • Web

S&P Capital IQ Pro | Baker Library

S&P Capital IQ Pro An industry-focused platform covering news, data, transactions, filings and analysis covering financial, real estate, insurance, energy, media, consumer and industrial industries. Read More News data and analysis... View Details
  • 08 Oct 2013
  • First Look

First Look: October 8

assets; they aren't hamstrung by substantial resource allocation decisions, giving them remarkable flexibility. Now incumbent firms are seeing their competitive position eroded by technology, alternative staffing models, and other forces. View Details
Keywords: Sean Silverthorne
  • 01 Sep 2018
  • News

Case Study: A Good Fit

gym, for example—and sustaining it over time, says Sean Eldridge (MBA 2009). He and his cofounders at Gain Life, an early-stage startup based at the Harvard Launch Lab, have an app for that. By combining behavioral science and marketing... View Details
Keywords: Jen McFarland Flint
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

economic development of host countries and what is the role of local financial markets in mediating the potential benefits? We first define FDI and discuss general theories on types and drivers of FDI. This review takes a host-country... View Details
Keywords: Sean Silverthorne
  • Web

Navigating Your Worth: AI, Negotiations, and the Nature of Expertise - Course Catalog

competitive? What are the legal, ethical and social implications of the choices you make? We will use theory and evidence from economics, law, and psychology to understand what your best strategy is, and to anticipate how the labor market... View Details