Publications

Research Summary

Overview

By: Ashish Nanda

Ashish Nanda’s research focuses on leadership, particularly in the context of professional services and institutions of higher education. He has published case studies and articles on professional services in three primary streams: management of professional service... View Details

Keywords: Professional Services; Professionalism; Strategy; Leadership; Higher Education; Asia; India; Latin America; China

December 2005 (Revised March 2010)
Case

William Levitt, Levittown and the Creation of American Suburbia

By: Nitin Nohria, Anthony Mayo and Mark Benson

Demand for low-cost housing after World War II far exceeded supply. Was this a profitable new market? New York developer William Levitt had to decide. During World War II, Levitt was eager to build basic housing for the working class—otherwise, Levitt & Sons would have... View Details

Keywords: Demographics; Construction; Business History; Housing; Leadership; Growth and Development Strategy; Product Development; Business and Government Relations; Construction Industry; Real Estate Industry; United States; New York (state, US)

October 2015 (Revised November 2024)
Case

A Challenger's Strategy: Pinar Abay at ING Bank Turkey

By: Paul Healy, Gautam Mukunda and Esel Çekin

In 2013, Pinar Abay was appointed as the CEO of ING Bank Turkey. At 34, she was the youngest bank CEO in Turkey's history. Her appointment raised eyebrows because of her youth and because her career at McKinsey had given her no day-to-day bank management experience.... View Details

April 1994 (Revised December 1994)
Case

Vancom Transportation, Inc. (A)

Describes the history and evolution of a school/public bus transit company that has grown rapidly and successfully by gradually pushing responsibility and trust as far down the organizational ladder as possible. A real test comes however, in two major labor relations... View Details

Keywords: Employee Relationship Management; Business Strategy; Labor and Management Relations; Transportation Industry

21 May 2014
Working Paper Summaries

The Role of the Corporation in Society: An Alternative View and Opportunities for Future Research

Keywords: by George Serafeim

19 Jan 2024
News

The Values and Virtues of a Quick Fix

really interesting moment in the history of leadership and management and organizations and our species, frankly. I think the intersection of the... View Details

Article

State Activism and the Hidden Incentives Behind Bank Acquisitions

By: Christopher Marquis, Doug Guthrie and Juan Almandoz

A number of studies have shown that, as a result of the ambiguity of U.S. legal mandates, organizations have considerable latitude in how they comply with regulations. In this paper, we address how the different agendas of the federal and state governments increase... View Details

Keywords: Organizations; Opportunities; Government Legislation; Acquisition; Forecasting and Prediction; Banks and Banking; Motivation and Incentives; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Research; United States

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05 Dec 2017
First Look

First Look at New Research and Ideas, December 5, 2017

that addresses part of that challenge—with a particular focus on predicting customer churn. However, several other equally important aspects of managing retention have not received similar level of attention, leaving many managerial... View Details

Keywords: Sean Silverthorne

17 Jun 2017
Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details

Keywords: by Jose Alvarez and Len Schlesinger; Retail

June 2018
Teaching Note

Zurich Insurance

By: Boris Groysberg, David Lane and Joni Coughlin

This teaching note addresses six cases in the Zurich Insurance series, the overview case (HBS No. 417-035) and five cases focused on particular change efforts (HBS Nos. 417-036 through 417-040).
Zurich Insurance was undergoing organizational change after... View Details

29 Jul 2022
News

Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

Research Summary

Current Research Interests

Employment Contract, Collective Bargaining, and Human Capital Investment

American Welfare Capitalists, 1910-1940

Political Economy of New Deal Labor Legislation

A Comparative Historical Analysis of Wartime Labor Regulation during W.W.II in the U.S.... View Details

10 Jan 2005
Research & Ideas

Motivation and the Cross-Sector Alliance

altruistic and utilitarian motivations that differs from case to case. Family-owned businesses usually highlighted altruism as the main motivation driving them to engage in cross-sector collaborations.3 According to Norma Trevino, public... View Details

Keywords: by James Austin, Ezequiel Reficco & SEKN research team

02 Oct 2009
News

Making Time Off Required and Predictable

Keywords: Professor Leslie Perlow; Management

26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

results of this multi-method investigation have implications for both managers and academics interested in how consumers learn to become expert in hedonic product categories. Publisher's link:... View Details

Keywords: Dina Gerdeman

November 2010
Article

Wealth and Jobs: The Broken Link

By: Nitin Nohria

This article discusses the weakening connections between business growth and job creation. The industrial economy of the 20th century ensured that growing firms would need to add workers, but the increasingly globalized and information-based economy of the early 21st... View Details

Keywords: Business Ventures; Economic Growth; Jobs and Positions; Employment; Growth and Development Strategy; Business and Government Relations; Welfare; Value Creation

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June 2017 (Revised August 2018)
Case

Goodbye IMF Conditions, Hello Chinese Capital: Zambia's Copper Industry and Africa's Break with Its Colonial Past

By: Rafael Di Tella, Vincent Pons, Sarah Mehta and David Lane

Over the past several decades, rapid growth in Chinese investment and trade has created for Africa a new development partner. China represents an alternative to U.S. and European nations whose past imperialism, resource avarice, and economic dictates—through the... View Details

Keywords: Copper; Imperialism; IMF; World Bank; ODA; Debt Relief; Growth and Development; Business and Stakeholder Relations; Labor and Management Relations; History; Development Economics; China; Zambia; Africa

Channing Spencer is a Doctoral Candidate in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard. She is also an affiliate of the Institute for Quantitative Social Science (IQSS).

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Other Unpublished Work

Inflation Uncertainty and the Wage Bargain

By: Lucy White and Hans-Joachim Voth

Keywords: Inflation and Deflation; Risk and Uncertainty; Wages; Labor and Management Relations; Negotiation