Judgment And Decision-making - Publications - Faculty & Research

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HBR Classics - Alumni

Five Messages Leaders Must Manage , John Hamm The Power of Talk , Deborah Tannen Transforming Corner - Office Strategy into Frontline Action Decision-Making Conquering a Culture of Indecision , Ram Charan Stop Making Plans Start Making... View Details

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

encourage general managers to bring counsel in early in the decision-making cycle; they should not wait until the last minute to fight a fire that has already started or to bless a deal that has already been struck. The available options... View Details

Keywords: by Sean Silverthorne; Legal Services

February 2009
Article

Just Because I'm Nice, Don't Assume I'm Dumb

By: Amy Cuddy

We often judge colleagues on the basis of their perceived warmth and competence, finding clues to these qualities in stereotypes rooted in race, gender, or nationality. Many of our decisions about fellow workers are thus premised on faulty data—harming judged and... View Details

Keywords: Prejudice and Bias; Perception; Nationality; Race; Judgments; Competency and Skills; Gender

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06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

government policies, short-term corporate management thinking, the World Trade Organization (Paul saying, “Personally, I’m a long-time supporter of globalization, but the WTO decision-making process needs to be more transparent View Details

Keywords: by James L. Heskett; Manufacturing

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

models cannot predict. COVID-19 events deliver surprises daily to many organizations, so the decision-making process that responds to rapid change is as important as the decision itself. Agile leaders promote a move in mindsets that... View Details

Keywords: by Sean Silverthorne

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor View Details

Keywords: by James Heskett

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

suggest most accounting errors aren't the result of fraud. Rather, it is unconscious bias that is to blame. Here is a look at those biases, and how they can escalate from a small error of judgment to a big... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

20 Feb 2020
Op-Ed

Love in the Office Is Wonderful. Except for CEOs.

same types of jobs. Love , especially in its early stages, sears the business judgment part of the brain. The loved one can do no wrong. However, if you are a CEO in love with a colleague, the only place you should go is out the door.... View Details

Keywords: by Regina Herzlinger

Blog

Is AI Coming for Your Job?

"miscalculations" have still occurred during attempts to put rockets into space because human decision-making and judgment continue to play vital roles in problem-solving. "AI... View Details

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

twentieth-century senior executives and twenty-first-century senior executives. Much more frequently, today's senior executives are confronted with situations with multiple uncertainties, requiring collaboration View Details

Keywords: by Martha Lagace

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

services that consistently meet customers' expectations. Put decision-making authority close to the front lines so employees can react quickly to changing market conditions. Constantly strive to eliminate all forms of excess View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we do things... View Details

Keywords: by James Heskett

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

all of us. DeLollis: When it comes to race, technology, and tomorrow’s business outcomes, what advice would you give to CEOs, CMOs, and other top decision makers? Turner: I advise them that if marginalized... View Details

Keywords: by Barbara DeLollis

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Networking Events - Recruiting

the Most of Your Company Event By: Molly DeCastro & Lia Mastrogiacomo 02 May 2022 | Recruiting Insights & Advice Creating Inclusive Recruiting Events in a Time of Innovation By: Becca Carnahan 14 Jul 2020 | Recruiting Insights & Advice Improve View Details

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A Vital Residential Community | About

honesty, respect for others, personal accountability, and a dedication to excellence-qualities that play a key role in developing the teamwork and sound judgment that are... View Details

Oct 07 2020
Testimonial

Embrace New Ways of Viewing Yourself

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

But take care not to double count. Go-no-go choices involve only one option and don't qualify as two alternatives. Assumption Testing. "Facts" come in two varieties: those that have been carefully tested View Details

Keywords: by David A. Garvin & Michael A. Roberto

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

Today, the most innovative leaders aren’t the conformers. They’re the bold individualists who carve their own paths. So learning to embrace one’s inner “badass” is the new key to success, say Harvard Business School faculty Francesca Gino, Tandon Family Professor of... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

16 Apr 2019
Blog Post

How Being an Introvert Influenced My Business School Experience

style of working – quiet, intentional, and thorough. And lastly, if you aren’t entirely sure where you fall on the introversion spectrum, we do a few personality tests during RC year (first-year) to help... View Details

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

hamper productivity through “human obstruction” tactics, by purposely and surreptitiously making poor decisions and being uncooperative. “Making a faulty decision may be simply a matter of placing tools in... View Details

Keywords: by Dina Gerdeman

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