Idea Generation - Publications - Faculty & Research

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

link improvements in their daily processes to achievement of high-level strategic objectives. The Balanced Scorecard framework describes strategy with strategic objectives, measures, targets, and initiatives. (See Figure 2-1.) Strategic objectives and measures can be... View Details

Keywords: by Robert S. Kaplan & David P. Norton

06 Aug 2018
Research & Ideas

Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels

what you have done, it is explicit. Tacit knowledge, on the other hand, is trickier. It is know-how that is carried around in the heads of people that hasn’t necessarily been written down, and combines skills, prior experiences, and ideas... View Details

Keywords: by Sean Silverthorne; Manufacturing; Electronics

05 Jun 2007
First Look

First Look: June 5, 2007

relatively informative about ability but are difficult to influence through managerial effort, may have the unintended consequence of generating inefficiencies in firms' employment contracts. Companies and the Customers Who Hate Them... View Details

Keywords: Martha Lagace

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

the last twenty years, our stock markets also became increasingly institutionalized. The real investors are mostly professional money managers who are focused on the short term. "It is these shareholders who pushed companies to View Details

Keywords: by Roger Thompson

26 Oct 2009
Lessons from the Classroom

The New Deal: Negotiauctions

today? A: Well, one of the benefits, if you want to call it that, of a downturn in the economy is that people start challenging the conventional way of doing things. So I think my book might be timely in the sense that dealmakers today are View Details

Keywords: by Julia Hanna

04 Aug 2021
Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

exodus. Generational expectations about what makes a good job are changing, employees are fatigued from the year-long pandemic and there are labor shortages everywhere. Employees have had the time and space to think about what really... View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

15 Sep 2014
Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

between measurable talent and its impact on wages. In part, Vallée and Célérier wanted to study talent to challenge the idea that bankers are paid according to how hard they work. "That's silly," says Vallée, who worked in investment... View Details

Keywords: by Carmen Nobel; Banking

24 Oct 2012
Research & Ideas

Want People to Save More? Send a Text

companies and entrepreneurs in emerging markets. "With governmental and nonprofit ventures, it's generally harder to see which initiatives work and which are ineffective at achieving their goals. That is what drives me to do this... View Details

Keywords: by Kim Girard

30 Nov 2011
Research & Ideas

Only Capitalists Can Save Capitalism

is general agreement on goals. “Where I think we still have far to go is in teaching the skills for operating in the high-conflict, low-authority zone outside your own firm." —Dutch Leonard "By contrast," Leonard continues, "when our book... View Details

Keywords: by Maggie Starvish

12 Aug 2002
Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

leading investment banker during the bubble. About him Forbes wrote: "...in Quattrone's shop research was expected to serve the bankers' interests. The Internet craze had led analysts at every investment bank to issue glowing reports on Internet companies that... View Details

Keywords: by D. Quinn Mills

16 Dec 2014
First Look

First Look: December 16

more or less effective. We develop these ideas in a multi-method study of a hospital emergency department (ED) redesign. Before the redesign, people coordinated in ad-hoc groupings, which provided flexibility because any nurse could work... View Details

Keywords: Sean Silverthorne

15 Mar 2016
First Look

March 15, 2016

energy, time, and resources—in balanced measure—across what he calls "the three boxes": Box 1: The present—Manage the core business at peak profitability; Box 2: The past—Abandon ideas, practices, and attitudes that could inhibit innovation; Box 3: The... View Details

12 Jan 2010
First Look

First Look: Jan. 12

Christianity—monotheistic religions whose adherents have so often clashed—the potential unifying power of this conception has attracted a remarkable range of supporters from around the world. From a notion crystallized at Harvard in 2004, this View Details

Keywords: Martha Lagace

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

settings. They cried out for a theoretical explanation. So Eric von Hippel, Christoph Hienerth, and I teamed up to see if we could construct a theory to explain the phenomena. Q: Can you describe in general the pathways user innovations... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

15 Dec 2014
Research & Ideas

Deconstructing the Price Tag

When a company sets a price for a product, shoppers typically have no idea what it costs to produce that item. But it turns out that consumers reward efforts to lay out these figures—to deconstruct the price tag. In fact, new research... View Details

Keywords: by Dina Gerdeman; Retail

25 Mar 2013
Research & Ideas

How Chapter 11 Saved the US Economy

and Chapter 11 played a heroic role in helping the country rebound. He outlines these ideas in Coming Through in a Crisis: How Chapter 11 and the Debt Restructuring Industry Are Helping to Revive the US Economy , published in the fall... View Details

Keywords: by Kim Girard; Financial Services

27 Jul 2011
Research & Ideas

Customer Loyalty Programs That Work

19th century, took the idea a step further, rewarding customers with stamps that could be traded in for a variety of items. American Airlines introduced the next evolution of the customer loyalty program in 1981: the frequent-flier mile... View Details

Keywords: by Maggie Starvish; Retail

14 Sep 2009
Research & Ideas

Understanding Users of Social Networks

that they are not looking for a job, even if they are. Empirical Evidence With these general ideas of why people use these sites, Piskorski examined weblogs of social networking sites (not LinkedIn) to see... View Details

Keywords: by Sean Silverthorne; Advertising; Publishing

29 Jan 2013
First Look

First Look: Jan. 29

reaping the benefits of FDI (which relate to when FDI will generate growth) and (2) the mechanisms by which FDI creates positive externalities (which relate to how FDI generates growth). Technology and... View Details