Group Effectiveness - Publications - Faculty & Research

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

or leave their jobs due to burnout. They then correlated those numbers with the percentage of burnout experienced by doctors in different age groups and medical disciplines in order to estimate the overall View Details

Keywords: by Michael Blanding; Health

18 Apr 2000
Research & Ideas

Learning in Action

"The most effective learning strategy depends on the situation," writes David A. Garvin. "There is no stock answer, nor is there a single best approach." In Learning in Action, he illustrated the diversity of learning organization... View Details

Keywords: by David A. Garvin

29 Jul 2013
Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

going for it. First, it has been shown to be incredibly effective in leading to economic growth. "We don't know any better way to solve this problem," argues Ramanna. "If you look around the world, capitalism has lifted... View Details

Keywords: by Michael Blanding

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Business Economics Online Course | HBS Online

Completion from HBS Online. What you earn . Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Develop effective pricing strategies Benchmark costs compared to competitors through relative cost analysis Apply conjoint... View Details

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

organization trains and mentors leaders, how can it retain them? Talented employees thirst for challenging assignments, and they need to be listened to, says Sasser. "If you invest in these people, you must give them significant work. In a top management View Details

Keywords: by Martha Lagace

18 Jul 2022
Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

systems for coordinating group decisions or managing event tickets. The long-run view is that there is real fundamental technological value here, and so what really matters for the market is whether we can realize that value through... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

good corporate citizen, often through group activities away from the job. In short, employee pride can serve an organization in many ways—until it doesn’t. That’s the point at which arrogance among proud employees begins to get in the way... View Details

Keywords: by James Heskett

26 Oct 2015
Research & Ideas

What’s the Value of a Win in College Athletics?

established. Auburn, Michigan, Ohio State, and other schools from the Power Five conferences were deemed more established. Less established schools hailed from less prestigious conferences with a shorter track record in intercollegiate athletics. Victories gave both... View Details

Keywords: by Roberta Holland; Sports; Education

13 May 2019
Blog Post

The Many Facets of Becoming a Mother at HBS

at many firms is still a major risk). HBS did pose its own unique challenges. Pumping was the worst One of the biggest adjustments in coming to HBS was the rigidity of the schedule (don’t even think about being late to class!). Figuring out how to pump View Details

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

president of strategy and new business development for books and entertainment retailer Borders Group (Ann Arbor, Mich.). "There's not as much slack as there once was." "Slack" in the supply chain refers primarily to... View Details

Keywords: by David Stauffer

21 Feb 2012
First Look

First Look: Feb. 21

on the way in which that information is presented. Rankings have no effect on application decisions when colleges are listed alphabetically, even when readers are provided data on college quality and the methodology used to calculate... View Details

Keywords: Sean Silverthorne

19 May 2021
Op-Ed

Why America Needs a Better Bridge Between School and Career

relationships tend to be lacking. Perhaps the most troubling finding in our research was that only 35 percent of applicants report working directly with employers. The most effective programs in the social science literature feature... View Details

Keywords: by Joseph B. Fuller and Rachel Lipson

01 Dec 2022
News

My First Job

Thomas (MBA 2003) Grace Under Fire I was a server for the catering service on my college campus. Working at the banquets hosted by the university president was my favorite because sometimes it meant seeing famous people. One time Stephen Covey (MBA 1957), author of The... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

July – August 2011
Article

Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

By: I. M. Nembhard and A. L. Tucker

Dynamic service settings-characterized by workers who interact with customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)-play an important role in the economy. Organizational learning studies in these settings have... View Details

Keywords: Experience and Expertise; Customer Focus and Relationships; Learning; Health Care and Treatment; Service Delivery; Performance Improvement; Quality; Groups and Teams; Cooperation; Health Industry

Citation

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HBS OnBoard | Social Enterprise | Harvard Business School

motivations, interests and skills as well as frameworks for evaluating specific board opportunities. OnBoard LinkedIn group For alumni to connect with each other, share resources and board opportunities. OnBoard Virtual Session Recordings... View Details

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Sustainable Investing Course | HBS Online

Effects of Shareholder Engagement Show Hide Details Concepts Sustainable Investing in Public Markets Divestment: Screening and Portfolio Tilts Engagement and Proxy Voting ESG Integration and Alpha Generation Sustainable Public Market... View Details

23 May 2018
News

Claudio L. Haddad, OPM 12, 1987

school until Haddad and a group of investors purchased it and transformed it into a nonprofit, it was not simply a matter of implementing proven ideas within a Brazilian institution. Haddad was committed to crafting a university that... View Details

Keywords: Susan Young

17 Apr 2012
First Look

First Look: April 17

be able to coordinate their actions when messages' arrivals at their destinations are sufficiently correlated events. Correlation serves to fill in information gaps that arise when players are uncertain of the source of message failure, View Details

Keywords: Carmen Nobel

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

point, he cites the popular example of an audience of leaders asked to focus on counting the number of times that a ball is passed among a group of people being shown on film. In the middle of one version of the film, a woman with an... View Details