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- All HBS Web
(1,758)
- People (2)
- News (302)
- Research (1,236)
- Events (1)
- Multimedia (5)
- Faculty Publications (710)
- 19 Jun 2009
- Research Event
Business Summit: The Evolution of Agribusiness
future challenges based on their unique vantage points. Through the study of agribusiness at Harvard Business School, the notion of the value-added food chain was born. Both the study and practice of... View Details
- 01 Mar 2006
- News
The Little Ice-Cream Company That Could
together.” As equal partners, each had to come up with $14,000 to satisfy Charterhouse. This is where Rogers’ Porsche came into play. Incredibly, its Blue Book value was exactly $14,000, so Rogers sold it to the company, used the proceeds... View Details
- 01 Sep 2013
- News
Who Are We?
and complex amino acids.) 683 alumni work in the agriculture industry 1957 HBS professors Ray Goldberg (MBA 1950) and John H. Davis (MBA 1941) coin the term agribusiness 236 alumni work in the food and beverage industry 2,406 alumni list... View Details
- 2011
- Book
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World
By: Fred Reichheld and Rob Markey
Defines the fundamental concept of Net Promoter, explaining its connection to your company’s growth and sustained success.
*Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers.
*Shares new and... View Details
*Presents the closed-loop feedback process and demonstrates its power to energize employees and delight customers.
*Shares new and... View Details
Keywords: Customer Centric Initiative; Customer Defection; Customer Engagement; Customer Experience; Customer Focused Organization; Customer Focus and Relationships; Customer Satisfaction; Customer Value and Value Chain; Network Effects
Reichheld, Fred, and Rob Markey. The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World. Boston, MA: Harvard Business Review Press, 2011.
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
the value chain framework to define the set of activities through which products and services are created and delivered to customers.6 Once activities are defined, it is then possible to analyze the... View Details
Keywords: by Lynda M. Applegate
- 03 Oct 2011
- Research & Ideas
Transforming Manufacturing Waste into Profit
leather to jet engine lubricant. “You need to ask what are your resources, and how can we organize to maximize the value we create?” But Lee's research extends the concept into industrial processes, using an analytical model to show that... View Details
- 14 Apr 2021
- Research & Ideas
The High Cost of the Slow COVID Vaccine Rollout
officials took steps to speed vaccine development last year, the United States and other countries could have paid to build manufacturing infrastructure and shore up the supply chain needed to produce vaccines at higher capacity. That... View Details
- 22 Feb 2022
- News
Savings and Loam
Cummings is staying on as board chair.) On the lending side, Walden Mutual will offer commercial loans to sustainable food and farming businesses across New England. That means not only production farms but also retailers, processors,... View Details
Thomas S. Monaghan
Monaghan founded the second largest pizza retailer in the United States. He discovered an effective new formula for Domino’s pizza, simplified the menu, limited toppings and pizza sizes, and concentrated on making deliveries in record time. In 1984, his company was the... View Details
Keywords: Food & Tobacco
- December 2010
- Supplement
Restaurant Valuation: O'Charley's and AFC (CW)
This is a spreadsheet of the Exhibits for case 111-081, restaurant Valuation: O'Charley's and AFC. View Details
- 01 Sep 2015
- News
Ink
final revenues, with a formula to disburse the ultimate profits. In this way, the partners were able to focus first on the total value chain and, only after that, on the division of profits,” writes... View Details
- 10 May 2011
- First Look
First Look: May 10
PublicationsNonsimultaneous Chains and Dominos in Kidney Paired Donation—Revisited Authors:Itai Ashlagi, Duncan S. Gilchrist, Alvin E. Roth, and Michael A. Rees Publication:American Journal of Transplantation 11, no. 5 (May 2011)... View Details
Keywords: Sean Silverthorne
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
promulgated by academic economists in the 1970s, is behind the idea that corporate managers should make shareholder value their primary concern and that boards should ensure they do. The theory regards shareholders as owners of the... View Details
Keywords: Re: Multiple Faculty
- 2022
- Case
A Sweet Dilemma: Sourcing Palm Oil with Ferrero SpA and Nestlé
By: Andrew J. Hoffman
This case focuses on Ferrero SpA's sustainable palm oil sourcing strategy in light of its acquisition of Nestlé's U.S. confectionery brands, which in many ways does not comply with Ferrero's sustainable sourcing commitments. The case reviews Ferrero's rich family... View Details
Hoffman, Andrew J. "A Sweet Dilemma: Sourcing Palm Oil with Ferrero SpA and Nestlé." William Davidson Institute Case 7-951-326, 2022.
- 28 Nov 2006
- Other Presentation
Value-Based Competition in Health Care: Issues for Singapore
This presentation draws Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006. Earlier publications about health care include the Harvard Business Review... View Details
Keywords: Integration; Competition; Customer Value and Value Chain; Insurance; Health Care and Treatment; Health Industry; Singapore
Porter, Michael E. "Value-Based Competition in Health Care: Issues for Singapore." Lee Kuan Yew School of Public Policy, Singapore, November 28, 2006.
- 01 Jun 2017
- News
Case Study: Something New
design the company’s real value proposition? The Answers: Why not have a set of silhouettes with customizable features at a range of price points? With X bod- ices and Y skirts and Z trims, the bride now has a large number of... View Details
Keywords: April White
- November 2020
- Supplement
Integrating Beam Suntory (B)
By: David G. Fubini, Rawi Abdelal and David Lane
Supplements (A) case: The spring 2014 acquisition of U.S. alcoholic spirits maker Beam Inc. by Japan’s Suntory Holdings vaulted Suntory from 15th to third-largest international spirits company in the world. Yet Suntory had borrowed nearly the entire $16 billion... View Details
Keywords: Family Business; Communication; Borrowing and Debt; Globalization; Corporate Governance; Governing and Advisory Boards; Retention; Leadership; Supply Chain; Organizational Structure; Ownership; Relationships; Conflict and Resolution; Integration; Value Creation; Food and Beverage Industry; Japan; United States; Chicago
Fubini, David G., Rawi Abdelal, and David Lane. "Integrating Beam Suntory (B)." Harvard Business School Supplement 421-004, November 2020.
- 01 Oct 1998
- News
Supplying Demand
whopping $5.2 billion. In creating Staples, Stemberg drew on the knowledge of modern distribution techniques he had acquired during his twelve years in the grocery business. As a vice president with the Jewel Companies' Star Market chain... View Details
Keywords: Paul Michelman
- 14 Feb 2012
- First Look
First Look: February 14
innovation. Download the paper: http://www.hbs.edu/research/pdf/11-099.pdf Cases & Course MaterialsDoug Rauch: Solving the American Food Paradox José B. Alvarez and Ryan JohnsonHarvard Business School Case 512-022 Doug Rauch, the... View Details
Keywords: Carmen Nobel
- 28 Oct 2013
- Research & Ideas
Responsible Leadership in an Unforgiving World
brands, forever on the lookout for new opportunities; home life has become an act of managing supply chains, outsourcing housecleaning, childcare, and even grocery shopping to others; and churches market themselves like fast food... View Details
Keywords: by Michael Blanding