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Show Results For
- All HBS Web
(2,881)
- People (20)
- News (1,211)
- Research (1,049)
- Events (4)
- Multimedia (4)
- Faculty Publications (144)
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- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
caregivers—physicians and nurses—on the other.6 Administrators kept emphasizing, "Cut costs, save money." Caregivers replied, "We're not good at cutting costs; we cure children and save lives. That is our mission."... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 21 Feb 2012
- Research & Ideas
Leadership Program for Women Targets Subtle Promotion Biases
training-up to be 'as good as' men," says Ely. "They don't take the systemic gender biases in organizations into account when educating women about how to move into and exercise leadership." How People Become Leaders The... View Details
Keywords: by Maggie Starvish
- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
to the customer's wants and needs. Two-way communication occurs at the third level with customer- or retailer-initiated feedback loops. “I think Nordstrom is a great example of a retailer that's doing it well” Alvarez has had hands-on View Details
- 28 May 2013
- First Look
First Look: May 28
increases in dishonest behavior. The first three experiments found that individuals who engaged in expansive postures were more likely to steal money, cheat on a test, and commit traffic violations in a driving simulation. We also... View Details
Keywords: Sean Silverthorne
- 16 Jun 2015
- First Look
First Look: June 16, 2015
manufacture their goods risk reputational harm if the working conditions in those factories are revealed to be dangerous, illegal, or otherwise problematic. While firms are increasingly relying on private-sector "social... View Details
Keywords: Sean Silverthorne
- 02 Aug 2011
- First Look
First Look: August 2
seed-capital investments or alumni groups. Experiments with other models, whether internal or with partners, provide experience and readiness for future change. Learning from partners, or from corporate... View Details
Keywords: Sean Silverthorne
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
(and improve) line operations as temporary issues arose; it prevented unproductive distractions and provided workers with increased focus; and it let the line experiment with new ideas prior to explaining them to management. Indeed, the... View Details
- 07 Feb 2012
- First Look
First Look: February 7
(forthcoming) Abstract In this paper, I develop and empirically test the proposition that performance pressure acts as a double-edged sword for teams, providing positive effects by enhancing team motivation to achieve good results while... View Details
Keywords: Sean Silverthorne
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
Personalities Teixeira discovered the keys to attraction and retention through a series of lab experiments where participants viewed real ads that Teixeira selected from YouTube, while a camera recorded their facial reactions. They had... View Details
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
What should Jim do? The array of ethical choices forms the basis of discussion in the MBA required course Leadership and Corporate Accountability. Supply And Demand "Corruption can be defined as paying for a good or service in... View Details
- 04 Dec 2012
- First Look
First Look: December 4
Journal (forthcoming) Abstract Intercultural tensions and conflicts are inevitable in the global workplace. This paper introduces the concept of ambient cultural disharmony-indirect experience of intercultural tensions and conflicts in... View Details
Keywords: Carmen Nobel
- 05 May 2015
- First Look
First Look: May 5
2015 The Social Psychology of Good and Evil Dishonesty Explained: What Leads Moral People To Act Immorally By: Gino, F., and D. Ariely Abstract—The last two decades have witnessed what seems to be an increasing number of cases of... View Details
Keywords: Carmen Nobel
- 17 Dec 2013
- First Look
First Look: December 17
fertility is characterized by moral hazard due to the fact that most contraception can only be perfectly observed by the woman. Using an experiment in Zambia that varied whether women were given access to contraceptives alone or with... View Details
Keywords: Carmen Nobel
- 06 Jan 2021
- Research & Ideas
Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine
class=infogram-embed data-id=_/QMPFvj1GvtYUIsjpAtCg][/div] “When we set up our experiment with Google, we thought that setting up the repetition would be the winning formula to helping them form habits,” Beshears says. “We were absolutely... View Details
Keywords: by Danielle Kost
- 19 May 2020
- Research & Ideas
Why Privacy Protection Notices Turn Off Shoppers
says John. “When people weren’t presented with a privacy notice, their purchase interest was about twice that of those who had been shown the privacy notice.” In another experiment involving a car GPS system, the researchers showed some... View Details
- 06 Jan 2003
- What Do You Think?
China: The Next Big Market Opportunity or the Next Big Bubble?
Summing Up Those with firsthand experience suggest, in response to this month's column, that few CEOs with a reason to be there can forego investment in China. However, there is a reason why involvement today is most likely to be as a... View Details
Keywords: by James Heskett
- 21 Aug 2000
- Lessons from the Classroom
Under the Magnifying Glass: The Benefits of Being a Case Study
themselves, is it good business wisdom to reveal our company's weaknesses, in a case study that anyone may read—including our competitors? Would that not be arming our enemies with quite a lot of powerful ammunition? For several... View Details
Keywords: by Martha Lagace
- 13 Jul 2015
- Research & Ideas
‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview
hypothesized. The takeaway: Humblebragging is annoying. "It's as if you're trying to say something good about yourself, but then you cover it up with something else," Gino says. "And people don't like that." The second study looked at... View Details
Keywords: by Carmen Nobel
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
outline a consumer-oriented research agenda that will provide individuals with good advice about core purchase decisions. My anecdotal experience is that many homebuyers search until they fall in love with... View Details
Keywords: by Max H. Bazerman
- 20 Feb 2007
- First Look
First Look: February 20, 2007
contrast, reports an experiment designed to meaningfully pose the question: "how good an approximation does a theory provide on average." It focuses on a class of randomly selected games, and... View Details
Keywords: Martha Lagace