European Research Initiative - Publications - Faculty & Research

06 Apr 2020
Research & Ideas

Where Do Workers Go When the Robots Arrive?

Economics researchers have long studied how local workers respond when an industry such as steel manufacturing is squashed by obsolescence or competition. Is the region able to regenerate with new industries and workers to fill them? Do... View Details

Keywords: by Rachel Layne; Manufacturing

05 Aug 2010
What Do You Think?

What Is Customer Opinion Good For?

that voice should vary greatly." How can we know when customer inputs to product development count most? What do you think? Original Article Is it my imagination, or is marketing research and interest in customer views on anything of... View Details

Keywords: by Jim Heskett; Technology

10 Dec 2012
Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

Harvard Business School. "There seemed to be a constant need for people to give status updates on what they were doing. It was very bizarre to me." John's curiosity led to a raft of collaborative research about information disclosure in... View Details

Keywords: by Carmen Nobel

21 Nov 2016
Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

retention. He discusses that gap in a recent article in the European Business Review, titled What Senior Executives Should Know About Sales. “If you look at the Fortune 500, there is currently only one CEO who came up the organization... View Details

Keywords: by Michael Blanding

06 Feb 2006
Research & Ideas

Sorting Out the Patent Craze

April-May issue of the Journal of the European Economics Association. The paper addressed this central question: When does the certification provided by an SSO's endorsement sway users to adopt a standard? Lerner and coauthor Jean Tirole... View Details

Keywords: by Sara Grant; Technology

05 Nov 2009
Research & Ideas

A Market for Human Cadavers in All but Name?

(Editor's Note: In a recent issue, Economic Sociology: The European Electronic Newsletter tackled the controversial issue of "commodification of the body." Harvard Business School professor Michel Anteby contributed the... View Details

Keywords: by Michel Anteby; Health

19 Feb 2008
Research & Ideas

Radical Design, Radical Results

addresses this shortfall as part of a larger research agenda investigating how companies manage to succeed in this particular arena. Verganti coauthored the article with Claudio Dell'Era, his colleague at Italy's Politecnico di Milano.... View Details

Keywords: by Julia Hanna; Consumer Products

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

their companies' CRM initiatives had failed to deliver profitable growth and had damaged long-term customer relationships. Tempting as it may be to point the finger at your CRM technology, that won't help you reverse these worrisome... View Details

Keywords: by Jean Ayers

24 Jun 2014
First Look

First Look: June 24

Preeminent leadership scholar Linda Hill, along with former Pixar tech wizard Greg Brandeau, MIT researcher Emily Truelove, and Being the Boss coauthor Kent Lineback, found among leaders a widely shared, and mistaken, assumption: that a... View Details

Keywords: Sean Silverthorne

07 Aug 2006
Research & Ideas

Whatever Happened to Caveat Emptor?

faced. There is also a second cause, one that has its roots in the changing shopping experience. During the 1960s, European retailing began moving away from personalized service and toward new self-service sales formats. Abetted by the... View Details

Keywords: by Sean Silverthorne; Retail

19 Jun 2013
Research & Ideas

Analyzing Institutions to Solve Big Problems

institutional theorists from around the world gathered at Harvard Business School to address head-on how institutional theory research and tools can help practitioners address work-related and societal issues—and how academics in the... View Details

Keywords: by Carmen Nobel & Anna Secino

23 May 2019
Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

with multiple myeloma, a rare and incurable blood cancer, Kathy Giusti cofounded the Multiple Myeloma Research Foundation, which has helped thousands of other patients with the cancer and has accelerated drug discovery and development for... View Details

Keywords: by Dina Gerdeman; Green Technology

30 Sep 2019
Book

Book Excerpt: Why a Volume on Race, Work, and Leadership

construction of blackness has been an economic tool for centuries; it has been used as a means of sourcing under- or wholly unpaid labor, rationalized by an attribution of blacks’ biological inferiority. Though research has since amassed... View Details

19 Mar 2018
Sharpening Your Skills

8 Ways To Be An Environmentally Conscious Manager

Businesses It was entrepreneurs from the fringes-of-society who gave birth to the green business movement starting in the 19th century, Geoffrey Jones tells us. Teach Teaching Climate Change to Skeptics The Business and Environment View Details

Keywords: by Sean Silverthorne; Energy

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

Akron, Ohio tire cluster—to try to discover how Akron companies turned into what he calls a "community of inertia." Drawing as well on research by other scholars, including Harvard University Professor Michael E. Porter, Sull's... View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

How should a company deliver financial news—both good and bad—to a broad spectrum of stakeholders, including investors, customers, government, and environmentalists? Energy giants Total and BP have learned best practices through trial and error, and are among the first... View Details

Keywords: by Martha Lagace; Energy; Utilities

19 May 2014
Research & Ideas

Why Companies Should Compete for Your Privacy

information to provide." “Focusing on a single revenue source is the most profitable strategy when firms compete for consumer information” It's clear from their research that the marketplace has plenty of room for two types of Internet... View Details

Keywords: by Dina Gerdeman; Consumer Products

06 Feb 2007
First Look

First Look: February 6, 2007

by forming collaborative agreements with John Maynard Keynes, Lucien March, Corrado Gini, and other prominent economists of the time. Through these contacts, the Harvard method influenced the evolution of forecasting techniques in several View Details

Keywords: Martha Lagace

01 Mar 2004
Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

In a recent case study, professor Alan MacCormack and research associate Jay Wynn swung for the moon—Mars, actually. After two high-profile missions to Mars failed in 2000, MacCormack wanted to understand the organizational and procedural... View Details

Keywords: by Sean Silverthorne

11 Oct 2006
Research & Ideas

The Success of Reverse Leveraged Buyouts

business press and savvy business experts such Warren Buffett. It didn’t help when one of the most publicized RLBOs—Refco—collapsed in 2005 shortly after its initial public offering. And on September 21, a 70-million share offering for... View Details

Keywords: by Sean Silverthorne; Banking; Financial Services

Publications