Publications

08 Mar 2022
Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

are in a leadership role, or any role where your input is required, you will be asked things that you might not be prepared for. Once you have the skill of gracefully and factually answering unexpected questions, you will be able to... View Details

25 Sep 2023
Blog Post

HBS Latino Student Association Spotlight: Ana Barrera (MBA 2024)

the LASO leadership team and supporting prospective students. Being Latine at HBS is an extension of hope and love for my culture. When I walk through Schwartz Common’s carefully manicured lawns, I think of the hardworking individuals who... View Details

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Business Finance Course Online | HBS Online

Finance offered the perfect opportunity to refresh my core finance skills and interact with a global group of colleagues in an online format that was ideal for my schedule. Praveen Jayakumar Medical Director & Co-CMO at Culinary Health Fund Elevate your business... View Details

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Globalization - Faculty & Research

Transformation ; Cost vs Benefits ; Business Cycles ; Games, Gaming, and Gambling ; Global Strategy ; Growth and Development ; Selection and Staffing ; Collaborative Innovation and Invention ; Innovation Leadership ; Intellectual Property... View Details

December 2020 (Revised February 2021)
Supplement

The Tulsa Massacre and the Call for Reparations

By: Mihir A. Desai and Suzanne Antoniou

How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

balance—the ability to embrace both the divergence that may characterize early discussions and the unity needed for effective implementation. Cyrus the Great, the founder of the Persian Empire and a renowned military leader, understood... View Details

Keywords: by David A. Garvin & Michael A. Roberto

February 2021
Case

Digital Manufacturing at Amgen

By: Shane Greenstein, Kyle R. Myers and Sarah Mehta

This case discusses efforts made by biotechnology (biotech) company Amgen to introduce digital technologies into its manufacturing processes. Doing so is complicated by the fact that the process for manufacturing biologics—or therapeutics made from living cells—is... View Details

November 2019
Supplement

Kids & Company: Entering the U.S.

By: Boris Groysberg, Sarah Mehta and Matthew Preble

This video supplement pairs with “Kids & Company: Entering the U.S.” (case no. 418011). It contains eight individual clips that range in length from 5 to 12 minutes. Instructors can use the videos, either in whole or in part, as an additional teaching... View Details

November 2020 (Revised February 2022)
Case

CommonSpirit Health: Integrating a Merger of Equals

By: Robert S. Huckman, Hise Gibson and Nicole Gilmore

Soon after closing the 2019 merger of Catholic Health Initiatives (CHI) and Dignity Health to create CommonSpirit Health, Lloyd Dean and Kevin Lofton-–jointly appointed to the role of CEO—must make several operational and strategic decisions related to the integration... View Details

Keywords: Health Care Delivery; Hospital; Merger; Merger Integration; Hospital Mergers; Health Information Technology; CEOs; Health Care and Treatment; Mergers and Acquisitions; Integration; Leadership; Customer Value and Value Chain; Decision Choices and Conditions; Governance; Information Technology; Health Industry; United States

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

through the financial crisis, and Exxon has done the same in the precipitous drop in oil prices from $147 to $33 per barrel. I have spent a lot of time recently with leadership groups and the media View Details

Keywords: by Martha Lagace

August 2010 (Revised January 2013)
Case

Avi Kremer

By: Joshua D. Margolis and Mark Wetzel

If you were diagnosed with a terminal illness, how would you respond and what would you do with your remaining time? Avi Kremer contemplates four options for how to devote himself 18 months after being diagnosed with ALS. His experience thus far and the choices he... View Details

Keywords: Entrepreneurship; Values and Beliefs; Health Disorders; Leadership Development; Personal Development and Career; Social Enterprise; Personal Characteristics

25 Jan 2017
HBS Case

How Should Advertisers Respond to Consumer Demand for Whiter Skin?

refused, saying, “There is a need in our society for fairness creams, so we are meeting that need.” The view from business The cosmetic company's position drew support from many of the 150 business executives in Deshpandé’s Leadership and... View Details

Keywords: by Dina Gerdeman; Beauty & Cosmetics

23 Apr 2007
Research & Ideas

Are Great Teams Less Productive?

paper, "When Learning and Performance are at Odds: Confronting the Tension." In this interview, Edmondson discusses her work and practical considerations for organizations looking to sharpen their learning skills, i.e., any... View Details

Keywords: by Sarah Jane Gilbert

August 2009 (Revised September 2011)
Case

Whole Foods: Balancing Social Mission and Growth

By: Christopher Marquis, Marya Besharov and Bobbi Thomason

In 2009, Whole Foods stands at a crossroads. Their incredible growth over the past 25 years has vaulted them into the ranks of the largest US supermarkets and they have arguably led to the widespread acceptance of natural and organic foods in the United States. Yet... View Details

Keywords: Business Model; Leadership; Growth and Development Strategy; Corporate Social Responsibility and Impact; Environmental Sustainability; Food and Beverage Industry; Retail Industry; United States

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2021 Virtual Presentations - Alumni

will lead a discussion about this apparent paradox and its implications, with a focus on credit markets, Asia/China, and life sciences. Participants will have the opportunity to engage with a panel of alumni active in investment... View Details

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Balancing Work & Life - Alumni

of leadership and advanced career responsibilities, you almost always have choices. The real issue is not the availability of choices, but their consequences – many of the possibilities afforded us may mean compromises in our careers, our... View Details

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Business in Global Society - Alumni

Climate Rising podcast In a podcast produced by HBS’s Business & Environment Initiative, business and policy leaders join faculty members to discuss what businesses can do, should do, and are doing to address climate change. MBA Course... View Details

October 2020 (Revised February 2021)
Case

The Tulsa Massacre and the Call for Reparations

By: Mihir A. Desai, Suzanne Antoniou and Leanne Fan

How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details