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  • All HBS Web  (1,970)
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  • All HBS Web  (1,970)
    • People  (1)
    • News  (313)
    • Research  (1,306)
    • Events  (7)
    • Multimedia  (9)
  • Faculty Publications  (967)
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  • May 2020 (Revised December 2022)
  • Case

Soofa: Displaying the Right Path?

By: Jeffrey J. Bussgang, Amy Klopfenstein and Amram Migdal
In November 2019, Sandra Richter, co-founder and CEO of Soofa, a network of advertising-supported digital bulletin boards, must decide between two different fundraising and expansion plans for her company. One plan entails raising $15 million in a Series A round and... View Details
Keywords: Business Ventures; Business Model; Business Plan; Business Startups; Entrepreneurship; Decision Making; Decisions; Ethics; Geography; Geopolitical Units; Finance; Investment; Markets; Market Entry and Exit; Demand and Consumers; Network Effects; Media; Society; Urban Development; Sustainable Cities; Information Technology; Information Infrastructure; Digital Platforms; Strategy; Business Strategy; Expansion; Relationships; Partners and Partnerships; Capital; Venture Capital; Advertising Industry; Technology Industry; Media and Broadcasting Industry; North and Central America; United States; Massachusetts; Cambridge
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Bussgang, Jeffrey J., Amy Klopfenstein, and Amram Migdal. "Soofa: Displaying the Right Path?" Harvard Business School Case 820-098, May 2020. (Revised December 2022.)
  • 20 Nov 2017
  • Research & Ideas

How Independent Bookstores Have Thrived in Spite of Amazon.com

line of research “technology reemergence.” It began with his study of the Swiss watch industry, which collectively reinvented itself (and thus survived) in the wake of digital watches. Five years ago, he set out to discover how... View Details
Keywords: by Carmen Nobel (with video by Amelia Kunhardt); Retail
  • Web

Student Research - Doctoral

regional growth? We digitize and collect US state-level banking data from 1953 to 1983 and document a tight link between high nominal short rates and financial integration,... 2024 Working Paper Trade Policy in the Shadow of Conflict: The... View Details
  • July 2023
  • Article

Marketplace Scalability and Strategic Use of Platform Investment

By: Jin Li, Gary Pisano, Richard Xu and Feng Zhu
The scalability of a marketplace depends on the operations of the marketplace platform as well as its sellers’ capacities. In this study, we explore one strategy that a marketplace platform can use to enhance its scalability: providing an ancillary service to sellers.... View Details
Keywords: Two-sided Platforms; Services; Digital Platforms
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Li, Jin, Gary Pisano, Richard Xu, and Feng Zhu. "Marketplace Scalability and Strategic Use of Platform Investment." Management Science 69, no. 7 (July 2023): 3958–3975.
  • October 2016 (Revised January 2020)
  • Case

All Traffic Solutions

By: Rajiv Lal and Scott F. Johnson
All Traffic Solutions traditionally sold traffic signs that collected vehicle data to cities. In recent years, the firm connected their signs to the internet and began selling software that enabled cities to operate their signs remotely and collect data in a more... View Details
Keywords: IoT; Internet Of Things; Smart Connected Products; All Traffic Solutions; Traffic; Internet and the Web; Information Technology; Digital Platforms; Information Infrastructure; Applications and Software; Transportation; Mobile and Wireless Technology; Manufacturing Industry; Technology Industry; Information Technology Industry; United States
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Lal, Rajiv, and Scott F. Johnson. "All Traffic Solutions." Harvard Business School Case 517-011, October 2016. (Revised January 2020.)

    Omar Olivarez

    Omar Olivarez is a doctoral candidate in the Technology & Operations Management unit. His interests lie at the intersection of automation, labor, innovation, and managerial views of the firm. Omar received his BBA in Management Information Systems from The... View Details
    • 06 Feb 2020
    • Research & Ideas

    What We Learned from Reading Jeff Bezos’ Patents

    businesses, including e-commerce and logistics, followed by devices, digital content, and computing. However, he also participated in two patents tied to unmanned aerial vehicles and one related to advertising. One of the busiest CEOs in... View Details
    Keywords: by Tricia Gregg and Boris Groysberg; Retail
    • 11 Jan 2021
    • Research & Ideas

    Is A/B Testing Effective? Evidence from 35,000 Startups

    Startups that use A/B testing scale more quickly, launch more products, and attract more venture capital, according to recent research. But not all startups enjoy these benefits. Early-stage startups using experimentation strategies... View Details
    Keywords: by Kristen Senz
    • Forthcoming
    • Article

    You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance

    By: Astrid Marinoni and Maria P. Roche
    This paper examines the impact of the expansion of the US Postal Service in the late 19th century on firm creation and performance. Utilizing newly digitized archival data on historic business establishments, post office locations, and road networks in California,... View Details
    Keywords: Institutional Innovation; Knowledge Exchange; US Postal Service; Firm Performance; Infrastructure; Expansion; Government Administration; Communication; Business History; Entrepreneurship; Public Administration Industry; California
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    Marinoni, Astrid, and Maria P. Roche. "You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance." Management Science (forthcoming). (Pre-published online January 15, 2025.)

      Tanner Houston

      Keywords: digital health; digital health; digital health
      • 28 Nov 2018
      • HBS Case

      On Target: Rethinking the Retail Website

      provide new opportunities,” Datar says. “Even today, not all retailers have embraced data fully to the point where they think of themselves as data companies, and it might be why many companies are suffering.” Several traditional retailers are indeed tripping over the... View Details
      Keywords: by Dina Gerdeman; Retail
      • Web

      Curriculum - Business & Environment

      and be a model for future businesses. Raya Partners: Profitability and Purpose TXU (A): Powering the Largest Leveraged Buyout in History Key concepts: Corporate strategy This case is designed to support a lively discussion about the... View Details
      • 06 Jun 2018
      • Research & Ideas

      Cut Salaries or Cut People? The Best Way to Survive a Downturn

      inbound call center, working in six divisions selling different digital services, such as cable TV packages, cellular phone plans, and internet connectivity services. The researchers learned of an impending compensation cut in one... View Details
      Keywords: by Rachel Layne
      • 08 Feb 2022
      • Research & Ideas

      Silos That Work: How the Pandemic Changed the Way We Collaborate

      study of hundreds of billions of emails between workers at thousands of organizations globally in 2019 and 2020 reveals an unintended side-effect of remote operations: Many companies around the world became more siloed during the emergency work-at-home measures of... View Details
      Keywords: by Jay Fitzgerald
      • 16 May 2023
      • In Practice

      After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

      greatest, I would start by looking here given how ventures founded by women and minorities—and ventures targeting women and minorities—struggle to raise the capital they need to succeed. Rembrand Koning is an assistant professor in the View Details
      Keywords: by Avery Forman; Technology; Financial Services
      • September 2021
      • Article

      Network Interconnectivity and Entry into Platform Markets

      By: Feng Zhu, Xinxin Li, Ehsan Valavi and Marco Iansiti
      Digital technologies have led to the emergence of many platforms in our economy today. In certain platform networks, buyers in one market purchase services from providers in many other markets, whereas in others, buyers primarily purchase services from providers within... View Details
      Keywords: Network Interconnectivity; Platform Competition; Market Entry; Networks; Digital Platforms; Competition; Market Entry and Exit
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      Zhu, Feng, Xinxin Li, Ehsan Valavi, and Marco Iansiti. "Network Interconnectivity and Entry into Platform Markets." Information Systems Research 32, no. 3 (September 2021): 1009–1024.
      • Web

      Globalization - Faculty & Research

      Transformation ; Transition ; Interpersonal Communication ; Forms of Communication ; Talent and Talent Management ; Experience and Expertise ; Customer Value and Value Chain ; Decision Making ; Economic Growth ; Financial Crisis ; Alternative Energy ; Engineering ;... View Details
      • 12 Mar 2006
      • Research & Ideas

      New Research Explores Multi-Sided Markets

      operating system companies need both end-users and application developers. Increasingly, thanks in large part to technology and the Internet, multi-sided markets are becoming more common. But how do they work? What are effective View Details
      Keywords: by Sean Silverthorne; Technology
      • 19 Sep 2023
      • Blog Post

      2023 Summer Internships in Business & Environment

      modeling financial returns of customer DERs, such as behind-the-meter batteries and smart thermostats. Dennis' role prior to HBS was a Strategy Manger, Global Operations at Google. Nabig Chaudhry (MBA 2024, Section J), Summer Internship:... View Details
      • Web

      Online Finance & Accounting Courses | HBS Online

      Bundle Harvard Business School Online is collaborating with the Digital Data Design Institute at Harvard to offer access to generative AI lessons—for a limited time. Learn More Free Cheat Sheet Financial Terms Cheat Sheet This cheat sheet... View Details
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