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  • All HBS Web  (1,968)
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    • News  (503)
    • Research  (1,064)
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    • Multimedia  (15)
  • Faculty Publications  (313)
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  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

no competitive advantage and, accordingly, no upturn in the bottom line. At the other end of the spectrum, Upton continued, is the do-it-yourself approach, which prevailed among manufacturers for many years. "You'd hire an army of coders to create software that... View Details
Keywords: by Jim Aisner
  • 26 Feb 2001
  • Research & Ideas

David, Goliath, and Disruption

different ways, added Jeffrey Miller, president and CEO of content management firm Documentum, Inc. In the 1980s, Miller told the group, he'd been a marketing manager at Intel when Intel management made the radical decision to throw over... View Details
Keywords: by Martha Lagace
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details
Keywords: Carmen Nobel
  • 11 Jan 2016
  • Research & Ideas

Is Group Loyalty a Force for Good or Evil?

or where they are crossing ethical boundaries for the good of their own group.” Gino and colleagues write about this paradox in a new paper forthcoming in the journal Organizational Behavior and Human Decision Processes with a decidedly... View Details
Keywords: by Michael Blanding
  • 07 Oct 2014
  • First Look

First Look: October 7

commitment dedicated to online marketplaces. In Greylock's view, 2014 was a special moment in time for online marketplaces, the beginning of a boom in the space that was being catalyzed by mobile technology and social identity. Rothman was the View Details
Keywords: Sean Silverthorne
  • 17 Apr 2006
  • Research & Ideas

Resisting the Seductions of Success

panic.—Edward Degas, artist But Tony is living the life of a wind-up toy, going through the motions of being a good father, a loving son, a good husband, a charming politician, and a resolute friend. He can say just the right things in... View Details
Keywords: by Joseph L. Badaracco Jr.; Entertainment & Recreation; Information; Publishing
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

unpromising situation stepped Alexander Hamilton, an orphaned, illegitimate (and brilliant) native of the West Indies who grew up in St. Croix and in 1789 became the first Secretary of the Treasury. Hamilton, along with Swiss-born Albert Gallatin and other immigrants,... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

Every firm has two strategies, we learn early on in the pages of One Strategy: Organization, Planning, and Decision Making. "Explicit" strategy is the one you read about in your company's planning memos and PowerPoint slides.... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 15 Aug 2016
  • Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

"What I’ve said that turned out to be right will be considered obvious, and what was wrong will be humorous" —Bill Gates, The Road Ahead, 1995 In 2001, I wrote a book explaining why accelerated growth strategies created value for some... View Details
Keywords: by Thomas R. Eisenmann; Technology
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

contribute to decision theory and management. Their work most applicable to business, however, was often overshadowed by that of economists. But as the assumptions of rational behavior and "perfect information" that formed the... View Details
Keywords: by James Heskett
  • 03 Jun 2014
  • First Look

First Look: June 3

https://www.hbs.edu/faculty/Pages/download.aspx?name=14-113.pdf   Cases & Course Materials Harvard Business School Case 814-010 Experience! The Finger Lakes: The Groupon Partnership Decision In 2010, Experience! The Finger Lakes... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

the loss of reputation can be devastating, think of Volkswagen’s current crisis, for example. But you are right in the sense that the value of reputation increases in business environments with greater uncertainty. Looking at the large... View Details
Keywords: by Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

the weakening of democratic governance and the politics of decisions about industrial policy. Publisher's link: http://www.psupress.org/books/titles/978-0-271-05631-9.html August 2013 Research Policy Digital Dark Matter and the Economic... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2012
  • First Look

First Look: April 17

with coalition partners. Could India make the right decisions needed to lift hundreds of millions of citizens out of poverty? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/712038-PDF-ENG 1366... View Details
Keywords: Carmen Nobel
  • 26 Feb 2014
  • Research & Ideas

How Grocery Bags Manipulate Your Mind

There's a classic cartoon plot device that represents a struggle with temptation. A tiny angel pops up on the conflicted character's left shoulder, urging him to follow the path of righteousness. A tiny devil sits on his right shoulder,... View Details
Keywords: by Carmen Nobel; Retail
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

decision to change how it made its money from relationships with real estate agents. Zillow began to work with agents in 2008, having previously been focused on consumers. One aspect of its agent-related business model was selling... View Details
  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

computer companies prominent in 1975; it has entered and exited businesses, but it is recognizably the same institution. Common vocabulary and guidance for consistent decisions. The need for fast decisions and actions in far-flung or... View Details
Keywords: by Rosabeth Moss Kanter
  • 22 Nov 2006
  • Research & Ideas

CEO Succession: The Case at Ford

needed, that he was able to really make a quite critical decision at IBM, which was to stay as a vertically-integrated company. Q: Now, as they say in Detroit, Mulally is not a car guy. So what does he bring to the table? A: Well, he has... View Details
Keywords: by Jim Aisner; Auto; Employment
  • 11 May 2010
  • First Look

First Look: May 11

that pursuing both chemicals and fuels added even more complexity to a business that was already executing multiple development steps in parallel. The case looks at the various strategic and operational decisions facing Melo as he planned... View Details
Keywords: Martha Lagace
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

Abstract We study the effect of small windfalls on consumer-spending decisions by examining the purchasing behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a... View Details
Keywords: Martha Lagace
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