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  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

overseas components.” There were concerns that the Company could become involved in politics and lose its needed focus on new markets. Supporting the plant in Thailand, Erich Almasy suggested that, “Politics are mercurial and should not... View Details
Keywords: by James Heskett; Auto
  • 23 May 2018
  • News

Abigail P. Johnson, MBA 1988

serves 27 million individual customers Chairman and CEO, Fidelity Management and Research LLC The summer before college, Abby Johnson worked in the “wire room” at the family business, Fidelity Investments. She took calls from customers,... View Details
Keywords: Susan Young
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

profitability, cash flow, and capital investment. But this information is enough to enable managers to focus on long-term issues that are fundamental to the business's success—for example, why customers are... View Details
Keywords: by Loren Gary
  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

Oracle's proposed acquisition of Sun was on a fast track until the EC's antitrust concerns about open-source MySQL ignited a transatlantic war of words delaying the deal. Sun's performance suffered and its customers were approached by... View Details
Keywords: Dina Gerdeman
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

effective. Graphic by Blair Storie-Johnson (Source: “The CMO Survey 2017”) Is this ever-increasing focus on social paying off? Forty-three percent of respondents said in the CMO Survey that they have not been able to show the impact of... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 01 Dec 2018
  • News

In My Humble Opinion: Growth Investor

dirt roads. His excellence on the field was due to his preparation in the off-season.” First job: An independent video store. “I loved that job because I love the power of storytelling. I always wanted to tell customers about an amazing... View Details
Keywords: Julia Hanna
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

will help customers be more helpful   The rapid spread of COVID-19 reminds us how our wellbeing is interconnected, and the flurry of heartwarming responses people have exhibited in the face of this crisis reveals our tremendous... View Details
Keywords: by Dina Gerdeman
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Customize your curriculum Access a select network of like-minded leaders Experience exclusive course content Gain real-world insights from business experts Apply your learning through a capstone 7 Courses Credential of Leadership, Impact,... View Details
  • 01 Sep 2023
  • News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
Keywords: Jen McFarland Flint; Real Estate
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

attracting corporate customers who trusted them more than the traditional power company. They also found new applications of their solar cells along the way. "It’s always amazing to me to see how ubiquitous resistance to change is,... View Details
Keywords: by Sean Silverthorne
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

When companies have the same capabilities and motivation, they care about the battle and have the necessary skills to fight it. Skills in execution make the difference here—and because other scholars have addressed these challenges quite capably, we do not View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • 27 Sep 2016
  • First Look

September 27, 2016

successful products, a cultural icon across the globe. But managing the low priced, nylon handbag is challenging as Longchamp tries to move its brand upmarket into higher priced, luxury leather goods. How much should Longchamp focus on Le... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

becoming irrelevant. It explores seven profound “mind leaps” leaders need to make now to transform at the speed of disruption. With illuminating case studies and hard-earned personal wisdom, Dennis helps you create important strategic and mental shifts to find... View Details
Keywords: Publishing Industries (except Internet); Information
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

both costs and benefits are combined. In our first laboratory study, we confirm across a set of four legislative domains that this bundling technique increases support for bills that have both costs and benefits. We also show in a second study that this effect stems... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2011
  • First Look

First Look: October 25

Allocation for Kidney Transplantation Authors:Dimitris Bertsimas, Vivek F. Farias, and Nikolaos Trichakis Abstract We propose a scalable, data-driven method for designing national policies for the allocation of deceased donor kidneys to patients on a waiting list in a... View Details
Keywords: Sean Silverthorne
  • January 2024 (Revised May 2024)
  • Case

Uncle Nearest: Creating a Legacy

By: Hise Gibson, Archie L. Jones, Nicole Gilmore and Ai-Ling Jamila Malone
Fawn Weaver, as a Black woman and industry outsider in a capital-intensive, highly regulated, competitive and male-dominated spirits industry, successfully overcame numerous obstacles to launch a premium American whiskey brand, Uncle Nearest in 2017, which became the... View Details
Keywords: Advertising; Business Startups; Customer Focus and Relationships; Decisions; Forecasting and Prediction; Age; Ethnicity; Gender; Entrepreneurship; Working Capital; Innovation Leadership; Innovation Strategy; Intellectual Property; Trademarks; Leadership Style; Growth and Development; Growth and Development Strategy; Product Marketing; Product Launch; Marketing Strategy; Mission and Purpose; Organizational Culture; Private Ownership; Performance Effectiveness; Strategic Planning; Problems and Challenges; Prejudice and Bias; Social Issues; Competition; Competitive Strategy; Expansion; Entrepreneurial Finance; Food and Beverage Industry; Tourism Industry; United States; Tennessee; France
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  • Web

Judges - Alumni

Building a Team, Co-Founder Dynamics, Company Culture, Customer Acquisition, Fundraising Strategies, Go-to-Market Strategy, Pitch Feedback, Scaling, Brand Building, Board Roles Advice #1 - Keep the pitch tight. Avoid confusing details or... View Details
  • Web

Design Thinking Course | HBS Online

brainstorming. Highlights Ideation and Cognitive Fixedness Opportunities in 2 by 2 Frameworks Innovation at IBM Show Hide Details Concepts Establishing Focus with Design Principles The Ideation Process: Getting Started with SIT More SIT... View Details
  • 27 Aug 2013
  • First Look

First Look: August 27

the Organizational Adoption of More or Less Customized Practices By: Raffaelli, Ryan, and Mary Ann Glynn Abstract—We examine how the organizational adoption of new practices is influenced by relational pluralism, i.e., an organization's... View Details
Keywords: Sean Silverthorne
  • Blog

Leading Successful Digital Transformation

transformation in large organizations for three main reasons: Focus on optimization and efficiency: Many companies use technology to cut costs, improve efficiency, or enhance the productivity of their current operations. Artificial... View Details