Filter Results:
(1,229)
Show Results For
- All HBS Web
(1,229)
- News (260)
- Research (897)
- Events (4)
- Multimedia (1)
- Faculty Publications (361)
Show Results For
- All HBS Web
(1,229)
- News (260)
- Research (897)
- Events (4)
- Multimedia (1)
- Faculty Publications (361)
- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
structure, problems began to emerge. The functional departments didn't give the new businesses the attention they needed. The staffs of the regional field organizations were in a funk; they thought their customer perspective was being... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
- 01 Mar 2017
- News
Swimming with the Stream
just a jogging soundtrack. “How can I be the person people think of when they think about power and inspiration? How can I be the go-to destination for music and feminism?” she says. “The best companies are the ones that think, ‘How can I serve the View Details
Keywords: Dan Morrell
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
Fargo., objectives were put in place to broaden the bank’s relationship with its customers. This involved selling existing customers many more products, a goal based on research showing a relationship between breadth of View Details
Keywords: by James Heskett
- 20 Oct 2016
- News
Smart Moves
purchaser, rather than the generator, of roadway data. The early days required a lot of evangelism, but in the past five years, most governments have begun seeing how much more effective we can be.” Turning government agencies into View Details
- 29 Sep 2009
- First Look
First Look: September 29
Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel Authors:Dennis Campbell and Frances X. Frei Publication:Management Science (forthcoming) Abstract This paper... View Details
Keywords: Martha Lagace
- 15 Oct 2001
- Research & Ideas
Rethinking E-Leadership
Companies should "always try new things," he emphasizes. "But we have learned to focus on and apply this innovation to our current customers." Updated advice: Make sure that a sizable percentage of your current View Details
Keywords: by Melissa Raffoni
- 11 Oct 2016
- First Look
October 11, 2016
Smartphone Industry By: Paik, Yongwook, and Feng Zhu Abstract—Strategy scholars have documented in various empirical settings that firms seek and leverage stronger institutions to mitigate hazards and gain competitive advantage. In this paper, we argue that such... View Details
Keywords: Sean Silverthorne
- 21 Dec 2010
- First Look
First Look: December 21
with age. Temptation and Productivity: A Field Experiment with Children Authors:Alessandro Bucciol, Daniel Houser, and Marco Piovesan Publication:Journal of Economic Behavior and Organization (forthcoming) Abstract Substantial evidence... View Details
- 01 Apr 2002
- News
Student Conferences Spark Discussion, Promote Interaction
we think about everything," he remarked. "Information technology has to march in lockstep with business," agreed Verizon CIO Shaygan Kheradpir. Software that automates complex transactions and expanding customer service on the Web are... View Details
- 15 Jul 2008
- First Look
First Look: July 15, 2008
invested in technology stocks, relative to their style benchmarks, than their older colleagues. Furthermore, young managers, but not old managers, exhibit trend-chasing behavior in their technology stock investments. As a result, young... View Details
Keywords: Martha Lagace
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
not increase the quality of employee-company matches but is associated with relatively higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers, stores that serve View Details
Keywords: Dina Gerdeman
- 16 Mar 2010
- First Look
First Look: March 16
pricing mechanism, capitalism must have the administrative capability to regulate the behavior of economic actors within those markets and the political capability to redesign their institutions; regulation and the design of market... View Details
Keywords: Martha Lagace
- 16 Jul 2021
- Op-Ed
For Entrepreneurs, the Benefits of Slowing Down
brilliant book, What Got You Here Won't Get You There, about successful executives hitting points of friction as they grow, requiring changes in their behavior in order to continue to succeed. I often coach my entrepreneurs to assess... View Details
Keywords: by Jeffrey Bussgang
- 08 May 2007
- First Look
First Look: May 8, 2007
organization. What the authors also found was that managers' behavior dramatically affects the tenor of employees' inner work lives. So what makes a difference to inner work life? When the authors compared the study participants' best... View Details
Keywords: Martha Lagace
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
the Organizational Behavior unit at Harvard Business School, who spent five years as a management consultant at the Boston Consulting Group (BCG) before joining the HBS faculty. “And so we have this sort of binge diet kind of process of... View Details
Keywords: by Carmen Nobel
- 11 Aug 2009
- First Look
First Look: August 11, 2009
delayed price discovery). This isolates a setting wherein observed strategic trading behavior more likely reflects insiders' private information regarding goodwill, as opposed to other (non-goodwill related) economic performance. Overall,... View Details
Keywords: Martha Lagace
- Web
Courses by Faculty - Course Catalog
Management, Strategy Fall 2025 Q2 1.5 Eva Ascarza Managing Customers for Growth Marketing Fall 2025 Q2 1.5 Dwight Angelini Real Estate Investing Finance Spring 2026 Q3 1.5 Tomomichi Amano IFC: Japan; Exploring Japan's Innovation Ecosystem... View Details
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
organizations as well as customer pressure from individual investors are critical in mitigating free-rider problems among asset managers and sustaining engagement practices. Finally, I explore the limits and anticompetitive concerns to... View Details
Keywords: Dina Gerdeman
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
Will Hurwitz. McDonald’s emerges from a slump With 40,000 mostly franchised restaurants across the world, McDonald’s serves some 63 million customers daily and employs more than 2 million workers. The brothers who founded the chain in... View Details
- 05 Feb 2008
- First Look
First Look: February 5, 2008
(2) Review prior research on behavioral decision making to identify ideas that may be relevant to the domain of psychological influence; (3) Provide a series of examples of how behavioral decision research... View Details
Keywords: Martha Lagace