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Publications

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  • All HBS Web  (1,514)
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    • News  (316)
    • Research  (1,027)
    • Events  (3)
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Show Results For

  • All HBS Web  (1,514)
    • People  (2)
    • News  (316)
    • Research  (1,027)
    • Events  (3)
    • Multimedia  (4)
  • Faculty Publications  (321)
← Page 50 of 1,514 Results →
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

assistant professor of economics at the University of Michigan, demonstrate that adopting advanced pricing technology can allow a firm to seize an edge relative to its competitors. Algorithms that frequently update website prices based on... View Details
Keywords: by Kristen Senz; Retail
  • 01 Sep 2011
  • News

Charged Up

each faces a distinct set of business and strategy challenges. In the case “A123 Systems,” HBS professor Richard Vietor presents the issues confronting a manufacturer of the complex, evolving technology of lithium-ion batteries. Based in... View Details
Keywords: Julia Hanna; batteries; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

customize products and respond to customers. Regional managers take responsibility for sales, product development, distribution, and manufacturing. As a consequence, the spans of control for managers back at the head office are relatively... View Details
Keywords: by Robert Simons
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

but you really need to reimagine what the right customer experience is and what the right cost base is to make this capital efficient for shareholders. Best Buy is a good example. Best Buy has taken most of... View Details
Keywords: by Sean Silverthorne; Retail
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

downstream (to customer industries) and that there is a tight relationship between the direct impact of a shock and the magnitudes of the downstream and the upstream indirect effects. We then investigate the short-run propagation of four... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

behavior. We propose that envy and empathy lead employees to discriminate in illicitly helping customers based on customer wealth. We test for this hypothesis in the vehicle... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

administrative background for the other two cases. This case deals with the problems facing the head of a start-up division responsible for developing and bringing to market a new product based on technology deemed very important to the... View Details
Keywords: Martha Lagace
  • 29 Jul 2002
  • Research & Ideas

Get Off the Dime!

the change inevitably hit this sturdy wall. Off To A Good Start Here is a second case with a completely different approach, based on a completely different set of assumptions. The Videotape of the Angry View Details
Keywords: by John P. Kotter & Dan S. Cohen
  • 06 Feb 2006
  • What Do You Think?

Should CEOs of Public Companies Offer Earnings Guidance?

Summing Up Based on some of the most thoughtful comments to any of these columns, one might conclude that acceptable earnings guidance by CEOs should take on new forms. Let's first consider the pros and cons, then some research, then some... View Details
Keywords: by James Heskett; Financial Services
  • 30 Nov 2018
  • What Do You Think?

What’s the Best Administrative Approach to Climate Change?

Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details
Keywords: by James Heskett; Energy
  • 04 Jul 2016
  • Research & Ideas

Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment

Professor of Business Administration at HBS. “The fact that they keep doing it that way means that there’s not a theory of the organization. Nobody can say, ‘In this situation, based on theory, this is the way we should reorganize.’ So... View Details
Keywords: by Carmen Nobel
  • 04 Jun 2001
  • Research & Ideas

Why dot.coms Will Rise Again

products at medium and small retailers. F. Warren McFarlan "[Li & Fung's] expertise comes in managing all customer relationships, knowing who is good at what, who has high quality, who has low quality; and they are specialists in... View Details
Keywords: by Martha Lagace
  • 01 Jun 1996
  • News

Reinventing Marketing

Professor Robert J. Dolan, whose research focuses on pricing, will oversee the required Marketing course in the 1996-97 academic year. The elective curriculum has also been restructured, based in part on feedback from student focus... View Details
Keywords: Mary Jane Higgins; Illustration by Peter Hoey
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

Internet-based companies like Google record every click and keystroke of every customer, analyzing the data to continuously improve their products and marketing. Customers are courted and supply chains are managed via websites, social... View Details
Keywords: by Sean Silverthorne
  • 01 Jun 1998
  • News

Diversity and Community

at IBM? What can be done to maximize your group's productivity? What should IBM be doing to maximize the pursuit of business opportunities, based on the purchasing decisions of the customers you deal with?... View Details
Keywords: Garry Emmons
  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for employees and... View Details
Keywords: by James Heskett; Retail
  • 06 Dec 2021
  • News

Action Plan: Whole Sale

online platforms such as YouTube or, more recently, TikTok, to discover new products, but digital sales in the category were not on par with other consumer goods. The explanation: “Beauty is a fun purchase for consumers,” observes Balbale. View Details
Keywords: April White; ecommerce; bricks and mortar; marketing; beauty
  • 01 Jun 2017
  • News

Ask the Expert: On the Fly

industry. Would the industry be best served by a model in which these three entities operate under one umbrella? —Marguerite Soeteman-Reijnen (AMP 190, 2016) CARTY: The growth and development of the airline industry over the last 30 years has been View Details
Keywords: Julia Hanna
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

they will owe. They fear that they have not planned well for seasonal cash needs, when they have to pay for a big order of inventory, or when a large customer pays late. In a large business, enterprise resource planning (ERP) systems take... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 01 Mar 2017
  • News

Swimming with the Stream

just a jogging soundtrack. “How can I be the person people think of when they think about power and inspiration? How can I be the go-to destination for music and feminism?” she says. “The best companies are the ones that think, ‘How can I serve the View Details
Keywords: Dan Morrell
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