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  • April 2022 (Revised August 2022)
  • Case

Restaurant Brands International: Version 2.0

By: Boris Groysberg and Sarah L. Abbott
In 2010, 3G Capital acquired Burger King, the second largest burger chain globally. 3G expanded Burger King’s operations via acquisitions into a multi-brand business, renamed Restaurant Brands International. The acquisition had been a financial success story for 3G.... View Details
Keywords: Leadership; Growth and Development; Performance Evaluation; Private Equity; Franchise Ownership; Culture; Change Management; Strategy; Human Resources; Information Technology; Competition; Retail Industry; United States
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  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

marketing communications for the first and second quarter of the year. What’s the right strategy for a CMO during a crisis such as the COVID-19 pandemic? During the week of March 23, 2020, Edelman, a global communications firm, conducted... View Details
Keywords: by Jill Avery and Richard Edelman
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

Pike Place Roast, which emphasizes the brand's humble Seattle coffee culture beginnings. Adidas's "Impossible Is Nothing" campaign emphasized the underdog stories of famous athletes. Q: How did you notice this trend? How did you... View Details
Keywords: by Martha Lagace
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

in the Strategy Unit at HBS; Columbia Business School professor Dan Wang; and doctoral student Natalie Carlson. The skills that a CEO needs to command a company are varied, but the ability to communicate effectively is near the top. “The... View Details
Keywords: by Michael Blanding
  • 16 May 2005
  • Research & Ideas

Nonprofit Networking: The New Way to Grow

are deliberately using a network strategy and discovering its potential to serve more people more effectively. "I'm interested in high performance networks and understanding how those networks were created and are managed," says... View Details
Keywords: by Martha Lagace
  • 01 Dec 2022
  • News

Full Court Press

didn’t exist before.” Growing basketball on the continent entails addressing the logistics and marketing challenges inherent in trying to scale any operation across 54 countries. It also poses a deep cultural challenge—the kind where the... View Details
Keywords: Dan Morrell
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

that optimism will eclipse concerns about slow progress and instead lead to the intersection of popular culture and commercial space flights. “Every astronaut who's been in space describes how, in essence, their whole view of what it... View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
  • April 2019
  • Case

Barber Cardiosystems

By: Ranjay Gulati and Paul S. Myers
Barber Cardiosystems, based in Melbourne, Australia, designs and manufactures therapeutic devices used for treatment of coronary conditions. Over four decades, it has grown to be among the top 200 medical device companies in the world. It competes against much larger... View Details
Keywords: Organizational Behavior; Strategic Alignment; Cost Management; Performance Productivity; Organizational Culture; Motivation and Incentives; Organizational Design; Strategy; Leadership; Medical Devices and Supplies Industry; Australia
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  • Web

John H. McArthur | About

of backgrounds and disciplines and adding more women and minorities. “As a result of John’s leadership in this area, Harvard Business School today is an institution of far greater intellectual, social, and cultural diversity,” said... View Details
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

should be involved. You must have at the table the global business managers who can represent the need for an integrated worldwide strategy and more efficient standardized products. They can then argue with country managers who say,... View Details
Keywords: by Cynthia Churchwell
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Review for "The Hard Truth About Innovative Cultures" (January–February 2019). Gary P. Pisano : Creative Construction: The DNA of Sustained Innovation was selected by Strategy+Business as one of the Best Business Books on Strategy in... View Details
  • 04 Apr 2023
  • Blog Post

Maersk’s Journey to Decarbonize Shipping

more than fivefold over 2021 and 2022. Graph showing forty-foot equivalent (FEU) container prices on various routes increasing in 2021 and falling in late 2022. Source: Freightos Maersk’s decarbonization strategy While many consumers and... View Details
  • March 2013
  • Case

Robin Ash and Printzhof Press

By: Frank V. Cespedes and Lynda St. Clair
Robin Ash has just been promoted to Chief Operating Officer of Printzhof Press and Vice President of its parent company, Education and Entertainment Holdings, Inc. Her first objective is to create an action plan that will achieve two seemingly contradictory corporate... View Details
Keywords: United States; Organizational Change; Management Styles; General Management; Change Management; Morale; Communication; Human Resource Management; Book Publishing; Information Technology; Organizational Change and Adaptation; Conflict Management; Leading Change; Competitive Strategy; Organizational Culture; Planning; Education Industry; Publishing Industry
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  • 12 Jul 2004
  • Research & Ideas

Enron’s Lessons for Managers

widespread and so toxic in Enron." Salter, a specialist in corporate strategy and corporate governance who is also writing a book on Enron, said he is trying to operate as a sort of forensic analyst. Forensic scientists usually fill... View Details
Keywords: by Martha Lagace
  • 17 Aug 2010
  • First Look

First Look: August 17

DaVita in 1999, breaking an important promise to his family in order to do so, he was determined to create a differentiated company with a community-like culture. Over six years, he had engineered an impressive financial turnaround and successfully developed the strong... View Details
Keywords: Martha Lagace
  • 01 Dec 2022
  • News

Singing to the Corn

layoffs. Even so, I remember someone pointing at me in a bar, and we hustled out of there. It certainly left a taste in my mouth of the power of strategy and thought, but I felt really bad about it.” The tension between straight-ahead... View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
  • 04 Feb 2014
  • What Do You Think?

Has Listening Become a Lost Art?

leadership strategy at Harvard Business School is based on this assumption: It is that a discussion leader should avoid calling on students whose hands have been in the air for several minutes. The assumption, which is nearly always borne... View Details
Keywords: by James Heskett
  • 2019
  • Book

Creative Construction: The DNA of Sustained Innovation

By: Gary P. Pisano
Creative Construction tackles the myth that larger enterprises are inherently incapable of transformative innovation and are doomed to be disrupted by nimble start-ups. If larger enterprises seem incapable of transformative innovation, it is due to how we design... View Details
Keywords: Innovation and Invention; Business Growth and Maturation; Innovation Strategy; Organizational Culture; Management Systems; Creativity; Leading Change
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  • 02 May 2022
  • What Do You Think?

Can the Case Method Survive Another Hundred Years?

Build Organizational Culture for Competitive Advantage. Your feedback to last month’s column As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding ‘Don’t Say Gay’? By the time cases are discussed at HBS and elsewhere, we... View Details
Keywords: by James Heskett; Education
  • 08 Mar 2022
  • Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

experience for me. In college I studied computer science, and those classes usually don’t have much participation—just a lecture and individual exercises to complete. All of my previous schooling was in Israel, so I was used to a learning View Details