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  • Web

Human Relations and Harvard Business School – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Letter from Elton Mayo to Wallace B. Donham, November 8, 1939. Wallace B. Donham Office Files, Baker Library, Harvard Business School. Women in the Relay Assembly Test Room The Interview Process Spreading the Word The "Hawthorne Effect" Research Links Baker Library |... View Details
  • Web

The Canton Trade and The Hong Merchants System - A Chronicle of the China Trade

Related Collections Site Credits The system devised by the Chinese for carrying on the foreign trade was a masterpiece of wisdom. In no part of the world could operations of such magnitude be carried on with so much ease. The only... View Details
  • Web

Employee Welfare – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

Assembly Test Room Enter Elton Mayo Human Relations and Harvard Business School Women in the Relay Assembly Test Room The Interview Process Spreading the Word The "Hawthorne Effect" Research Links Baker Library | Historical Collections | Site View Details
  • Web

Topics - HBS Working Knowledge

Entrepreneurship (5) Corporate Finance (12) Corporate Governance (33) Corporate Social Responsibility and Impact (121) Corporate Strategy (97) Cost Accounting (3) Cost Management (9) Cost of Capital (1) Cost vs Benefits (8) Cost (15) Country (4) Courts and Trials (3)... View Details
  • July 2019 (Revised April 2021)
  • Case

Salary Finance

By: John R. Wells and Benjamin Weinstock
In April 2019, Asesh Sarkar, co-founder and chief executive of Salary Finance Limited, a London-based FinTech, faced tough choices. Sarkar had founded Salary Finance with Dan Cobley and Daniel Shakhani in 2015. The company’s value proposition was quite simple: partner... View Details
Keywords: Credit; Financing and Loans; Wages; Innovation and Invention; Expansion; Growth and Development Strategy; Organizational Culture; Decision Choices and Conditions; Financial Services Industry
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  • Web

FAQ - Alumni

be credited to my class automatically? Yes. Will my spouse and I both receive credit for a gift to HBS? Joint crediting does not happen automatically. Alumni couples must... View Details
  • Web

Corporate Strategy - Institute For Strategy And Competitiveness

across divisions (e.g., Mickey’s birthday) – Disney University provides consistent training for employees across the company – Credit card and catalog designed to capture customer data across divisions – Senior personnel transferred... View Details
  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

consumers’ financial health improves The researchers looked at the link between high-to-low ordering and payday lenders and found a direct relationship between the two. They compiled data from alternative credit bureau Clarity Services,... View Details
Keywords: by Rachel Layne; Financial Services
  • 09 Jan 2024
  • Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details
Keywords: by Desmond Dodd; Energy; Green Technology
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

minutes to handle an inquiry, and 50 minutes to perform a credit check. Deriving cost-driver rates. The cost-driver rates can now be calculated by multiplying the two input variables we have just estimated. For our customer service... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 12 Oct 2010
  • Working Paper Summaries

Crashes and Collateralized Lending

Keywords: by Jakub W. Jurek & Erik Stafford; Banking; Financial Services
  • 2025
  • Working Paper

Climate Risk and the U.S. Insurance Gap: Measurement, Drivers and Implications

By: Parinitha Sastry, Tess Scharlemann, Ishita Sen and Ana-Maria Tenekedjieva
In a world with rising risk, how much are U.S. households willing to pay for homeowners insurance, and what does their demand imply for the future of insurance markets? We provide the first estimates of household willingness to pay for homeowners insurance and the... View Details
Keywords: Climate Change; Risk and Uncertainty; Insurance; Personal Finance; Consumer Behavior; Mortgages
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  • Web

Technology & Operations Management Curriculum - Faculty & Research

development Information technology Technology and operations strategy MBA Elective Curriculum (SECOND YEAR) Course Title Faculty Name Term Quarter Credits Building and Sustaining a Successful Enterprise (also listed under General... View Details
  • Web

Business & Environment - Faculty & Research

Exogenous increases in the cost of credit also reduce coverage demand. These results raise the concern that financial constraints reduce willingness to pay for insurance even below the actuarially fair price required for insurers to... View Details
  • 14 Mar 2023
  • In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

the confidence is eroded—banks tend to face revolving credit runs and market funding runs. The deposits run in the US might feel like a thing of the past, but the history of the 2008 crisis saw many such examples. Regulation and... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • Web

Mammon: The Money Devil - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

Vanity and Virtue Misers, Moneylenders, and Thieves Money Devil Biblical and Mythological Scenes Love and Money Politics and War Louis-Philippe Speculation and Credit Bankers, Financiers, and Statesmen Stock Exchanges printer-friendly... View Details
  • 01 Mar 2024
  • News

In Harmony

Korea faced the humiliating prospect of seeing its credit rating drop to B2, below investment grade. In a stunning demonstration of national unity, a public gold-collecting campaign raised a little over $2 billion from Korean citizens to... View Details
Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
  • February 2025
  • Article

Improving Customer Compatibility with Tradeoff Transparency

By: Ryan W. Buell and MoonSoo Choi
Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details
Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia
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Research - Behavioral Finance & Financial Stability

Research Research Invisible Primes: Fintech Lending with Alternative Data By: Marco Di Maggio , Dimuthu Ratnadiwakara & Don Carmichael MAR 2022 Will the use of alternative data to assess borrowers’ creditworthiness result in broader View Details
  • 16 Jan 2013
  • Research & Ideas

The Messy Link Between Slave Owners and Modern Management

by salesmen and companies like Singer Sewing Company to encourage workers to police one another. Rosenthal says the rise of the railroad is often credited with creating new units of production, including the cost per ton mile, but... View Details
Keywords: by Katie Johnston