Credit - Publications - Faculty & Research

02 Mar 2007
What Do You Think?

What Is the Government’s Role in US Health Care?

creativity they deserve? For example, to combat opposition to a tax increase, could tax credits for later use (when savings kick in) be issued to individuals and businesses in the amounts by which their taxes are increased? To provide... View Details

Keywords: by Jim Heskett; Health

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

achievement; but it's hard to credit that given the enormous inflation of top executive compensation packages in America in the last decade. Many American firms, especially most of the large ones, are more dependent on capital markets for... View Details

Keywords: by D. Quinn Mills

12 Oct 2010
Working Paper Summaries

Crashes and Collateralized Lending

Keywords: by Jakub W. Jurek & Erik Stafford; Banking; Financial Services

Web

Corporate Strategy - Institute For Strategy And Competitiveness

across divisions (e.g., Mickey’s birthday) – Disney University provides consistent training for employees across the company – Credit card and catalog designed to capture customer data across divisions – Senior personnel transferred... View Details

01 Sep 2023
News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

18 May 2022
Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

consumers’ financial health improves The researchers looked at the link between high-to-low ordering and payday lenders and found a direct relationship between the two. They compiled data from alternative credit bureau Clarity Services,... View Details

Keywords: by Rachel Layne; Financial Services

Web

The Canton Trade and The Hong Merchants System - A Chronicle of the China Trade

Related Collections Site Credits The system devised by the Chinese for carrying on the foreign trade was a masterpiece of wisdom. In no part of the world could operations of such magnitude be carried on with so much ease. The only... View Details

Web

The Forgotten Real Estate Boom - Bubbles, Panics & Crashes – Historical Collections – Harvard Business School

the 1920s Research Links Site Credits The Forgotten Real Estate Boom of the 1920s The famous stock market bubble of 1925–1929 has been closely analyzed. Less well known, and far less well documented, is the nationwide real estate bubble... View Details

Web

Bankruptcy | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content Lehman Brothers Collection Resources Baker Library Collections Corporate Reports Collection R. G. Dun & Co. Credit Reports HBS Cases Baker Old Class Collection Related Archival Collections Bibliography Site View Details

February 2025
Article

Improving Customer Compatibility with Tradeoff Transparency

By: Ryan W. Buell and MoonSoo Choi

Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details

Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia

Citation

Find at Harvard

Purchase

2025
Working Paper

Climate Risk and the U.S. Insurance Gap: Measurement, Drivers and Implications

By: Parinitha Sastry, Tess Scharlemann, Ishita Sen and Ana-Maria Tenekedjieva

In a world with rising risk, how much are U.S. households willing to pay for homeowners insurance, and what does their demand imply for the future of insurance markets? We provide the first estimates of household willingness to pay for homeowners insurance and the... View Details

Keywords: Climate Change; Risk and Uncertainty; Insurance; Personal Finance; Consumer Behavior; Mortgages

Citation

SSRN

Read Now

Web

Strategy Curriculum - Faculty & Research

advantage over time. Particular attention is paid to competitive positioning; understanding comparative costs; and addressing issues such as cannibalization, network externalities, and globalization. MBA Elective Curriculum (SECOND YEAR) Course Title Faculty Name Term... View Details

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining counter, you’ve been asked to leave a tip on the screen used... View Details

Keywords: by Anna Lamb, Harvard Gazette

14 Mar 2023
In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

the confidence is eroded—banks tend to face revolving credit runs and market funding runs. The deposits run in the US might feel like a thing of the past, but the history of the 2008 crisis saw many such examples. Regulation and... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

Web

Topics - HBS Working Knowledge

Entrepreneurship (5) Corporate Finance (12) Corporate Governance (33) Corporate Social Responsibility and Impact (121) Corporate Strategy (97) Cost Accounting (3) Cost Management (9) Cost of Capital (1) Cost vs Benefits (8) Cost (15) Country (4) Courts and Trials (3)... View Details

Web

Business Fundamentals Course - CORe | HBS Online

$2,650 Next 12-week session starts September 3rd Next 17-week session starts October 28 Apply to CORe Apply to CORe for Credit Designed to help you achieve fluency in the language of business, CORe is a business fundamentals program that... View Details

01 Feb 2021
Blog Post

Choosing the Right Student Loan

borrow in Unsubsidized Loan funds is $20,500, you may borrow up to the Cost of Attendance in Graduate PLUS Loan funds. Please keep in mind, however, that the Graduate PLUS Loan requires credit approval. Unfortunately, federal loans are... View Details

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

minutes to handle an inquiry, and 50 minutes to perform a credit check. Deriving cost-driver rates. The cost-driver rates can now be calculated by multiplying the two input variables we have just estimated. For our customer service... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

oversight or regulation. “You have to slow down to ensure that the data that these systems are trained on aren’t inaccurate or biased.” While many people are now aware that bias can be baked into AI systems, from credit reporting to... View Details

Keywords: by Scott Van Voorhis; Technology

Web

Technology & Operations Management Curriculum - Faculty & Research

development Information technology Technology and operations strategy MBA Elective Curriculum (SECOND YEAR) Course Title Faculty Name Term Quarter Credits Building and Sustaining a Successful Enterprise (also listed under General... View Details

Publications