Computers - Publications - Faculty & Research

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FAQs for Alumni Virtual Programs - Alumni

event? What should I do to have the best experience? For the best experience, we encourage you to: Join by computer to see the speakers and presentations Wear a headset or headphones Video camera is suggested, but not required* Mute... View Details

30 May 2018
Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

let me order the costume on the store’s computer and get free shipping. Sold! For multichannel retailers—those who sell both in physical stores and online—pricing is a particularly prickly problem. And when it comes to self-matching... View Details

Keywords: by Dina Gerdeman; Retail

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

Thanks to the pioneering success of Toyota, the concept of a "lean" operating system has been implemented in countless manufacturing companies and even adapted for industries as diverse as insurance and healthcare. With its focus on standardization, quality... View Details

Keywords: by Julia Hanna; Computer

01 Feb 2022
Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Corporate Explorers at IBM in 2000, as the computer giant launched Emerging Business Opportunities (EBOs), a management program designed to identify, fund, and guide new growth businesses. IBM initially incubated seven, then, over 20, new... View Details

Keywords: by Lane Lambert

15 Oct 2020
Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

post-doctoral researcher, and Shane Greenstein, the Martin Marshall Professor of Business Administration. The dawn of digital careers Beginning with the invention of the personal computer in the 1980s, IT wages commanded a premium over... View Details

Keywords: by Rachel Layne; Information Technology

Web

Events - Business History

Seminar Shaping Computers and the Computing Industry in the United States, 1940-2010 Lars Heide, HBS (Visiting Fellow) and Copenhagen Business School Oct 27 27 Oct 2016 Conference Varieties of Big Business:... View Details

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

The work of Timnit Gebru and Margaret Mitchell offers a high-profile example, Opie notes. Gebru, who’s Black, and Mitchell, who’s white, explored fairness in machine learning as computer scientists at Google. They raised controversial... View Details

Keywords: by Pamela Reynolds

31 May 2011
Research & Ideas

Japan Disaster Shakes Up Supply-Chain Strategies

The full cultural and sociological aftershocks of the earthquake in Japan—the worst disaster to hit the country since World War II—are washing like a tsunami across many industries as manufacturers and their customers scramble to replace suppliers disrupted and even... View Details

Keywords: by Dennis Fisher; Computer; Computer; Computer; Computer

14 Dec 2007
Op-Ed

When Your Product Becomes a Commodity

commoditization is a customer relationship management system that permits computation of the profit margin associated with each customer, based on price-paid less cost-to-serve. Companies need to invest in these information systems early... View Details

Keywords: by John Quelch

Benson P. Shapiro

Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

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04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

play the game. Players received two clues at the start of each round and were allowed to search for more clues once per minute; they had 25 minutes to solve the problem. (The experiment took place at Harvard Business School's Computer Lab... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

19 Apr 2004
Research & Ideas

Birth of the American Salesman

century still rely on them today, and for similar purposes. Some of the largest sales forces among manufacturing companies are in the field of beverages, including Pepsico and Coca-Cola, and pharmaceuticals, including Johnson & Johnson, Pfizer, Novartis, and... View Details

Keywords: by Laura Linard

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

marketing was dreadful, and its finances would have collapsed had it not been for CFO Fred Anderson’s work. The world of computers was dominated by Microsoft, especially after the introduction of its breakthrough product, Windows 95, in... View Details

Keywords: by Dina Gerdeman

Web

Regional Winners - Alumni

generates innovative designs for electric motors. Our software provides motor manufacturers with large sources of gains and cost reduction, reachable only through disruptive computer calculation and inaccessible to engineers'... View Details

28 Nov 2018
HBS Case

On Target: Rethinking the Retail Website

team with data scientists and others trained in computer science, math, statistics, and physics, including many who held doctorates. To attract the best people, Target knew it had to keep at least part of its data operation in Silicon... View Details

Keywords: by Dina Gerdeman; Retail

13 May 2013
Research & Ideas

How to Spot a Liar

transcript that can be analyzed carefully—and at leisure—by suspicious counterparts. "People detect lies better over the computer than they do face-to-face," Van Swol says. That said, the researchers are quick to emphasize that... View Details

Keywords: by Carmen Nobel

Fast Answer

Startups: venture-backed, by industry, geography, funding amounts & rounds

computers # RR3-RR10 in the Stamps Reading Room Go to Advanced Search --> Companies Use the left-hand navigation to add criteria under the various categories View Details

20 Nov 2019
Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

each other for longer than five years. First, the participants rated jokes on a scale from “extremely funny” to “not funny at all.” Then, after seeing their partners’ ratings for four of the jokes, they predicted their partners’ ratings for eight more jokes. Meanwhile,... View Details

Keywords: by Dina Gerdeman

Profile

Bobby Tuohy

his choices. “I stumbled upon the joint degree program when I was at a crossroads,” he says about his discovery of the joint HBS/SEAS business and engineering program. “It appealed to me because it would allow me to deepen my tech skills in View Details

October 2017
Case

The Transformation of Microsoft

By: C. Fritz Foley, E. Scott Mayfield and F. Katelynn Boland

In early 2015, Amy Hood, CFO of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower margin. Some of these opportunities... View Details