Publications

June 2023
Case

ByteDance: TikTok and the Trials of Going Viral in 2023

By: William C. Kirby, Noah B. Truwit and John P. McHugh

In March 2023, Chew, with an army of well-paid U.S. lobbyists and TikTok creators, descended on Washington. In his testimony, he planned to highlight the 150 million daily active American users on TikTok and how the platform had benefitted small business owners and... View Details

Keywords: Social Media; International Relations; Government Legislation; China; United States

January 2002
Case

IBM's Reinventing Education (B): West Virginia

By: Rosabeth M. Kanter and Daniel Galvin

Describes IBM's ongoing Reinventing Education initiative to improve K-12 public education via information technology developed by IBM's engineers and consultants. Focuses on one site, West Virginia, to reveal how IBM and the state created a mutually beneficial... View Details

Keywords: Programs; Partners and Partnerships; Information Technology; Education; Business and Community Relations; Information Technology Industry; Education Industry; West Virginia

01 Sep 2013
News

Beantown as a Beacon

partnership with Harvard and MIT—brings free online middle skill-boosting and job-training courses to Boston's community centers, libraries, and high schools. As Boston Mayor Tom Menino's chief of staff Mitch Weiss (MBA 2004) noted,... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

03 Apr 2019
News

Finding Common Ground

began to change in 2009, when a community activist challenged Shumway to get more deeply involved in addressing the issue. He responded by applying the same evidence-based problem-solving approach Cicero uses with its corporate clients... View Details

Keywords: Deborah Blagg

August 2005
Background Note

Dual Class Share Companies

By: Samuel L. Hayes III, Lynn S. Paine and Christopher Bruner

Provides a brief historical overview of dual class share companies in the United States, focusing on the New York Stock Exchange's evolving position on dual class structures since the 1920s, the impact of hostile takeovers on their use since the 1980s, and recent... View Details

Keywords: Acquisition; Debates; Capital Structure; Equity; Business History; Law; Organizational Structure; Business and Shareholder Relations; Perspective; Europe; United States

2022
Working Paper

Rethinking Explainability as a Dialogue: A Practitioner's Perspective

By: Himabindu Lakkaraju, Dylan Slack, Yuxin Chen, Chenhao Tan and Sameer Singh

As practitioners increasingly deploy machine learning models in critical domains such as healthcare, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way to bridge the gap between... View Details

Keywords: Natural Language Conversations; AI and Machine Learning; Experience and Expertise; Interactive Communication; Business and Stakeholder Relations

Read Now

3 Dec 2014
Other Presentation

The New Competitive Advantage: Creating Shared Value

By: Michael E. Porter

This presentation given by Professor Michael Porter covers the role of business in society, the concept of shared value, the difference between CSR and CSV, the three levels of shared value, implications for government and civil society, and examples of companies that... View Details

Keywords: Society; Value Creation; Competitive Advantage; Civil Society or Community; Business and Community Relations; Government and Politics

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February 2016
Teaching Note

Akın Öngör's Journey

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

The case of Akın Öngör's Journey describes a highly successful former CEO with stellar leadership skills, who transformed a bank in Turkey into one of the world's best, steered it to contribute to his country's social agenda, influenced business practices of other... View Details

Keywords: Leadership; Change Management; Social Entrepreneurship; Business and Community Relations; Turkey

April 2003
Background Note

Sunk Costs: The Plan to Dump the Brent Spar (E)

This case summarizes the technical evaluation methodology Shell employed to evaluate the alternative proposals submitted to its engineering competition for disposing of the Brent Spar. It also details the results of the evaluation process. View Details

Keywords: Natural Environment; Business and Community Relations; Projects; Energy Sources; Energy Industry

Find at Harvard

01 Jun 2001
News

Leng Lim: The Spiritual Face of Business

glasnost. The experience was mind-blowing and heart-opening.” After fulfilling a two-year military service requirement in Singapore, Lim studied international relations as an undergraduate at Princeton University, where Professor Cornel... View Details

Keywords: Julia Hanna; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

28 Sep 2023
Blog Post

HBS Latino Student Association Spotlight: Jeffrey Arango (MBA 2025)

related to MBA Admissions, alumni engagement, career development, and more to advocate for and empower the Latino community on campus and beyond. In honor of Hispanic Heritage Month, we asked LASO members to... View Details

December 2006 (Revised December 2007)
Case

The Convention on Biological Diversity: Engaging the Private Sector

By: David E. Bell and Mary L. Shelman

The Convention on Biological Diversity (CBD) was a U.N. treaty that by 2006 had been signed by virtually every country in the world except for the United States. The treaty established three main goals: the conservation of biological diversity, the sustainable use of... View Details

Keywords: Agribusiness; Private Sector; Business and Community Relations; Business and Government Relations; Genetics; Environmental Sustainability

01 Sep 2007
News

Getting Security Right

have a great deal of difficulty adjusting to realities that corporations have readily taken in stride. What do you mean by “harmonism” and “convergence” as they relate to foreign relations? Harmonism is the notion that if it weren’t for a... View Details

Keywords: National Security and International Affairs; Government; Publishing Industries (except Internet); Information

19 Jan 2016
News

Electric Avenues

Illustration by Mario Wagner RELATED Learn about how HBS students and alumni are helping transform Boston Watch alumni discuss innovation inside City Hall Once viewed as an oxymoron, civic innovation has become a hot field, with cities... View Details

Keywords: Dan Morrell

March 2016
Teaching Note

Advanced Leadership Pathways: Laurent Adamowicz and Bon'App

By: Rosabeth Moss Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone

After a successful career as Chairman and CEO of Paris-based luxury food company, Fauchon, Laurent Adamowicz sought to provide a solution to a large scale complex problem. Ultimately, Adamowicz created a mobile application to provide consumers with more accessible and... View Details

Keywords: Leadership; Change Management; Social Entrepreneurship; Nutrition; Business and Community Relations

11 Mar 2014
Other Presentation

The Role of Business in Society: Creating Shared Value

By: Michael E. Porter

This presentation given by Professor Michael Porter covers the role of business in society, the concept of shared value, the difference between CSR and CSV, the three levels of shared value, implications for government and civil society, and examples of companies that... View Details

Keywords: Creating Shared Value; Value Creation; Corporate Social Responsibility and Impact; Business and Community Relations