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  • January 2009 (Revised June 2010)
  • Case

Cisco Business Councils (2007): Unifying a Functional Enterprise with an Internal Governance System

By: Ranjay Gulati
In response to the 2001 market downturn, Cisco Systems implemented a major restructuring that transformed the company from a decentralized to centralized organization. While recognizing that a centralized, functional structure was necessary to avoid product and... View Details
Keywords: Restructuring; Customer Focus and Relationships; Governing and Advisory Boards; Resource Allocation; Organizational Change and Adaptation; Organizational Structure; Corporate Strategy; Technology Industry
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    The Discipline of Business Experimentation

    The data you already have can't tell you how customers will react to innovations. To discover if a truly novel concept will succeed, you must subject it to a rigorous experiment. In most companies, tests do not adhere to scientific and statistical principles. As... View Details
    • 07 Oct 2019
    • HBS Seminar

    Tristan Botelho, Yale University

      Airbnb in Amsterdam

      In February 2014, Amsterdam became the first city to issue new regulations specifically to allow home-sharing. Airbnb's Molly Turner, Global Head of Civic Partnerships; her colleagues at the San Francisco based home-sharing platform; and her counterparts in... View Details
      • 24 Jan 2023
      • Research & Ideas

      Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

      instance, if they are seeking to hire ‘passionate’ employees, to what end? To attract employees who are willing to work hard, commit to long hours, and endure a challenging, ambiguous work environment? If so, perhaps emphasizing passion... View Details
      Keywords: by Sean Silverthorne
      • 29 Jul 2002
      • Research & Ideas

      Time Pressure and Creativity: Why Time is Not on Your Side

      supports, putting together diversely skilled teams that communicate well, are mutually committed to the work, and constructively discuss ideas); supervisory encouragement (team leaders who communicate effectively with the group, value... View Details
      Keywords: by Sean Silverthorne; Education; Fine Arts
      • Web

      Finance - Faculty & Research

      mechanisms related to improving the board members’ ability to voice different perspectives or commit more time to their role. Our results show that improvements in certain types of controls seem to have taken precedence over others which... View Details
      • 11 Feb 2002
      • Research & Ideas

      The Quiet Leader—and How to Be One

      men. He pushes so hard he ends up committing suicide, is very disappointed in his kids—there are other characters, I noticed, who were what I came to call quiet leaders. You also end up defining quiet leaders almost through a series of... View Details
      Keywords: by Martha Lagace
      • Web

      HBS - The year in Review

      dining services suppliers, the long-standing contract with Restaurant Associates (RA) was extended. Restaurant Associates’ approach to service and hospitality, including the culture of hospitality, commitment to continuous improvement in... View Details
      • 30 Nov 2021
      • In Practice

      What's the Role of Business in Confronting Climate Change?

      The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
      Keywords: by Lynn Schenk and Dina Gerdeman
      • March 2023
      • Case

      Between Two Minds: The Staglin Family

      By: Lauren Cohen, Ronnie Stangler and Grace Headinger
      Garen Staglin, Founder and Chairman of One Mind, reflected on his life’s work in brain health. As he contemplated stepping down in the next few years, he weighed how to pass along this legacy to his son, Brandon Staglin, the impetus behind and next generation of the... View Details
      Keywords: Nonprofit Organizations; Well-being; Management Succession; Family Ownership; Mission and Purpose; Health Industry
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      • Article

      181 Top CEOs Have Realized Companies Need a Purpose Beyond Profit

      By: Claudine Gartenberg and George Serafeim
      On August 19, 2019, the Business Roundtable (BR) issued a memo entitled “Statement on the Purpose of a Corporation.” The Business Roundtable, one of the most preeminent business lobbies in the United States, includes 192 CEOs of leading U.S. companies from Apple to... View Details
      Keywords: Purpose; Corporate Purpose; Stakeholder Management; CEO; Mission and Purpose; Business and Stakeholder Relations; Strategy
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      • October 2016 (Revised March 2017)
      • Case

      Airbnb in Amsterdam (A)

      By: Mitchell Weiss, Emer Moloney and Vincent Dessain
      In February 2014, Amsterdam became the first city to issue new regulations specifically to allow home sharing. Airbnb's Molly Turner, global head of civic partnerships; her colleagues at the San Francisco–based home sharing platform; and her counterparts in Amsterdam's... View Details
      Keywords: Public Entrepreneurship; Innovation; Sharing Economy; Amsterdam; Airbnb; Molly Turner; Regulation; Homesharing; Tourism; Business And Government; Public-private Partnership; Entrepreneurship; Business and Government Relations; Government Administration; Public Sector; City; Tourism Industry; Public Administration Industry; Travel Industry; Netherlands; Europe
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      • Web

      Case Research & Writing Group - Faculty & Research

      Research Services Case Research & Writing Group 1ms Established in November 1999, the Case Research & Writing Group (CRG) grew out of Harvard Business School’s commitment to increase the diversity, impact, and visibility of its... View Details
      • 01 Feb 2001
      • News

      What Makes a Good Leader

      to change. Daily work often drains energy needed for change," she says. "Leaders must pick causes they won't abandon easily, remain committed despite setbacks, and communicate their big ideas over and over again in every encounter."... View Details
      Keywords: Management
      • 20 Apr 2011
      • Research & Ideas

      Blind Spots: We’re Not as Ethical as We Think

      fact is that while we like to think of ourselves as fair, moral, and lawful, recent science shows us that we are quite capable of committing unethical acts, or approving of the dishonest acts of others, even as we believe we are doing the... View Details
      Keywords: by Sean Silverthorne
      • 27 Jul 2020
      • Book

      Reflection: The Pause That Brings Peace and Productivity

      reflecting was acute time pressure. As one manager said, “I go from commitments at home to commitments at work I have very little me time.” Others had trouble keeping their thoughts from relentlessly... View Details
      Keywords: by Dina Gerdeman
      • Web

      Klarman Hall | About

      long-shared commitment to philanthropy. Explains Seth, “There comes a responsibility with success, and that is leaving the world better than you found it.” As President of the Klarman Family Foundation, Beth guides the Foundation’s... View Details
      • March 2025
      • Article

      Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

      By: Erika L. Kirgios, Ike Silver and Edward H. Chang
      Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
      Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
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      • November 2024
      • Article

      Stakeholder Amnesia in M&A Deals

      By: Caley Petrucci and Guhan Subramanian
      Public companies have increasingly embraced environmental, social and governance (ESG) factors in the course of everyday business. However, these ESG considerations are virtually non-existent in merger and acquisition (M&A) transactions. Elon Musk’s recent acquisition... View Details
      Keywords: Corporate Governance; Corporate Social Responsibility and Impact; Governing and Advisory Boards; Mergers and Acquisitions
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