Cancer Care Services - Publications - Faculty & Research

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

these narratives A common feature of all resilient businesses we interviewed is that they proactively sought information from a variety of sources, including suppliers, trade associations, and health care professionals. Managers readily... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

to Make Careful Decisions? Summing up reader responses, Professor Jim Heskett finds compelling arguments for a process involving intuition based on analysis and experience. Should people also make their own decision-making process more... View Details

Keywords: by Staff

12 Oct 2017
News

Fighting Poverty One Neighborhood at a Time

all residents,” he notes. Majors emphasizes that he and his colleagues are careful to “listen first and talk later.” “Each neighborhood’s context and assets are unique. There is no cookie-cutter solution. Many clients have been battling... View Details

Keywords: Deborah Blagg

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

others’ views and insights. Superficial recognition that doesn’t allow women to fully contribute won’t placate employees who feel their voices are unheard. Indeed, lip service can be all the more frustrating, as expressed by one woman... View Details

Keywords: by Kristen Senz

25 Aug 2022
News

Up on the Corner

Owners’ Loan Corporation deemed vast swaths of Baltimore populated by people of color to be “hazardous” and shaded them red on its official maps. Banks refused to offer mortgages and other financial services to residents of these... View Details

Keywords: Alexander Gelfand; photographed by Melissa Golden; Real Estate

Web

2024 Reunion Presentations - Alumni

company motto, it fueled the belief that we can either make progress or take care of people, one or the other. Throughout this dynamic, interactive lecture, Frei makes the case that the best change leaders solve hard problems with fierce... View Details

17 Dec 2008
Lessons from the Classroom

‘Ted Levitt Changed My Life’

executive might as well pack his attaché case and go fishing. If an organization does not know or care where it is going, it does not need to advertise that fact with a ceremonial figurehead. Everybody will notice it soon enough." In... View Details

Keywords: by Julia Hanna; Education; Retail

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

[Image: fermate] Related Reading How Companies Can Make Up with (Very) Unhappy Customers If Your Customers Don't Care What You Charge, What Should You Charge? Infographic: Can I Please Speak to an Actual Person? Would knowing the... View Details

Keywords: by Danielle Kost

22 Jul 2019
Book

How to Be a Digital Platform Leader

platform’s responsibility to ensure that their users can trust the platform itself. Yes, it is a philosophical change in approach. These are companies that were built as the town square, with the philosophy of “we don’t need to worry about this misuse because the... View Details

Keywords: by Martha Lagace

27 Apr 2018
News

Placing Nurses Where They Are Needed

Alejandro Moreno (MBA 1988) is CEO of Nightingale Nurses, a service that provides traveling nurses to hospitals and health care facilities across the United States. In this interview, he talks about the... View Details

Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services

25 May 2020
Research & Ideas

Has Occupational Licensing Outlived Its Usefulness?

And this is not because they don’t care about quality. In fact, consumers put a lot of weight on online reviews when hiring service professionals. Our independent consumer survey offers some insights into... View Details

Keywords: by Martha Lagace; Service

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

the dorm lounges with a balloon arch, tablecloths over the pool table, flowers, and a sumptuous brunch spread. We played games and there was a huge turnout from our section – both girls and guys. Dominique Lacassie | Class of 2021 Little(s): Elisa (1) Pre-HBS Industry:... View Details

25 Jun 2013
First Look

First Look: June 25

Business School Case 613-045 Managing with Analytics at Procter & Gamble Senior management at P&G has put a strong emphasis on using data to make "better, smarter, real-time business decisions." The Global Business View Details

Keywords: Anna Secino

17 Aug 2011
News

Breath of Life

Green: Participating in the stem-cell revolution. Courtesy David Green It was the kind of medical miracle that experts say will one day be commonplace. In June, an artificial trachea (windpipe), infused with a tracheal cancer patient’s... View Details

Keywords: stem cell research; Ambulatory Health Care Services; Ambulatory Health Care Services

Profile

Laura Mackay

summer internship allowed me to try a new space that I had not considered prior to HBS and to discover a new passion: the use of technology and services to empower consumers to play a role in their own health care. I was then able to take... View Details

Keywords: Health Care; Health Care

01 Jun 2000
News

Debbie Cohen Scales Her Mountain

"I never intended to write a book," says Deborah A. Cohen (MBA '87). Nor did she expect to be diagnosed with breast cancer at the age of 35. The author of Just Get Me Through This! The Practical Guide to Breast View Details

Keywords: Morgan Baker

01 Sep 2012
News

A Silent Workplace Crisis

Benvenuti Photo courtesy Janet Simpson Benvenuti Although I didn’t realize it until much later, my life changed the day I agreed to become legally responsible for my 78-year-old father and my 77-year-old mother, who suffered from lung View Details

Keywords: Janet Simpson Benvenuti; caregiving; aging; Nursing and Residential Care Facilities; Nursing and Residential Care Facilities

16 Jul 2013
First Look

First Look: July 16

resource-management issues, the author argues, water, electricity, and transit deserve the greatest focus. Every other service a competitive city provides-functional housing, schools, hospitals, stores, police and fire departments,... View Details