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  • All HBS Web  (2,158)
    • People  (1)
    • News  (726)
    • Research  (1,154)
    • Events  (2)
    • Multimedia  (15)
  • Faculty Publications  (451)
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  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

controlling the flow of the investment. For an example of what we mean, let's look at Teradyne, the maker of semiconductor test equipment. In 1997, the company was confronted with an important innovation: the application of CMOS chip technology in testers. Chairman and... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

of the NFL coaching carousel over the last few decades? Why did coaches succeed or fail in a league that some scholars have referred to as a natural laboratory for studying performance? When and why did previously successful coaches lose... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 18 Feb 2015
  • First Look

First Look: February 18

subsidiary is Compartamos Banco, has been a fantastically successful endeavor since it started in the 1990s. But in 2014, Gentera faces challenges in expanding beyond group-lending and micro-credit into microfinance and beyond in order to... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Dimon, CEO of JP Morgan, whom he cited for his approach of “doing business in a first class way.” Dimon majored in psychology and economics at Tufts University and completed an MBA at the Harvard Business School. Darmody1 added other... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

Authors:Ruth Klendauer, Richard Gelvin, and Daniel J. Isenberg Abstract In recent studies, the success rate of software development projects has been found to be low (about 29%). The majority of the challenges can be traced back to the... View Details
Keywords: Martha Lagace
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

working for an organization that is contributing value to the world, that society benefits from the mission and strategy of their organization and its products and services. They need to understand how the success of the organization... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 17 Jan 2012
  • First Look

First Look: January 17

almost half the offer that Microsoft had made in its acquisition offer in 2008. The depth of the challenge is underscored by the frequent CEO changes the company has had, culminating in the recent firing of the latest CEO, Carol Bartz.... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Value Judgments: Business Ethics Across Borders

the CEO of this collective enterprise was the need to focus the attention of the work force on performance issues. "His task was to create a value system that favors personal accountability, emphasizes product quality, and centers on... View Details
Keywords: by Judith A. Ross
  • 23 Sep 2014
  • First Look

First Look: September 23

directions and the implications of this work for rethinking traditional categories of organizations, namely business and charity. September 2014 Perspectives on Psychological Science How Much (More) Should CEOs Make? A Universal Desire... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

Goldberg, Carin-Isabel Knoop, and Matthew PrebleHarvard Business School Case 912-402 George Weston, CEO of Associated British Foods, and his top executives are deciding how to position the company, a major agribusiness involved in a range... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

important presentation. Lester must decide how best to confront Nadine Robert, his client, knowing that his personal success and the reputation of his consulting firm hinge on his ability to build and sustain a strong relationship. How... View Details
Keywords: Sean Silverthorne
  • 30 Oct 2007
  • First Look

First Look: October 30, 2007

Harvard Business School Case 707-519 In response to a huge crisis in 2000, the new CEO of Procter & Gamble has to decide whether to continue with an unusual organizational design or to revert to the old matrix organization. Describes... View Details
Keywords: Sean Silverthorne
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

show that, even in a world with perfect capital markets and without differences in innate ability, wealthy parents invest, on average, more in their offspring than poorer ones. As a result, persistence of economic status is higher at the top of the income distribution... View Details
Keywords: Dina Gerdeman
  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

performance against the strategy. Some organizations call this person the "Chief of Staff." In large organizations, the process is run by a new organization called the Office of Strategy Management—which reports directly to the CEO or... View Details
Keywords: by Martha Lagace
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Chuang, CEO of Aquent, an employment services company headquartered in Boston. In roughly half of the new initiatives Aquent has invested in over the last few years, Chuang estimates, "we have gotten too excited about a new product... View Details
Keywords: by Melissa Raffoni
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

and Consumer Expectations Authors:Feng Zhu and Marco Iansiti Abstract This paper seeks to answer three questions. First, which drives the success of a platform, installed base, platform quality or consumer expectations? Second, when does... View Details
Keywords: Martha Lagace
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Continued success in diagnostic systems relies heavily on product innovation and software engineering. But Ludwig found that the DIS division had lost its edge—a key competitor had improved its own products so that they outperformed DIS's... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

your customers value most, you must underperform on dimensions they value less. This means you must have the stomach to do some things badly. The concept can seem immoral at first blush. We recently did some work with a major health-care provider. The View Details
Keywords: by Deborah Blagg; Service
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

Scale Global This case tracks Jerome Chouchan’s strategies and execution for a successful turnaround of Godiva Japan’s operations, which were experiencing a decline in sales when he became the managing director of the company in 2010.... View Details
Keywords: by Sean Silverthorne
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

successful viral advertising requires four key steps: attracting viewers' attention, retaining that attention, getting viewers to share the ad with others, and persuading viewers. "The issue is that some content is better at the first... View Details
Keywords: by Carmen Nobel; Advertising
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