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All HBS Web
(5,716)
- Faculty Publications (1,572)
- 2010
- Working Paper
Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector
This paper describes how the gaming of society's rules by corporations contributes to the problem of institutional corruption in the world of business. "Gaming" in its various forms involves the use of technically legal means to subvert the intent of society's rules in...
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Keywords:
Crime and Corruption;
Civil Society or Community;
Competitive Advantage;
Earnings Management;
Trust;
Law;
Performance;
Investment Funds;
Private Sector;
Behavior;
Relationships;
Goals and Objectives
Salter, Malcolm S. "Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector." Harvard Business School Working Paper, No. 11-060, December 2010.
- 2010
- Working Paper
Sustainable Cities: Oxymoron or the Shape of the Future?
By: Annissa Alusi, Robert G. Eccles, Amy C. Edmondson and Tiona Zuzul
Two trends are likely to define the 21st century: threats to the sustainability of the natural environment and dramatic increases in urbanization. This paper reviews the goals, business models, and partnerships involved in eight early "ecocity" projects to begin to...
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Keywords:
Communication Technology;
Investment;
City;
Infrastructure;
Business and Government Relations;
Environmental Sustainability;
Urban Development;
Information Technology;
Green Technology Industry;
Real Estate Industry
Alusi, Annissa, Robert G. Eccles, Amy C. Edmondson, and Tiona Zuzul. "Sustainable Cities: Oxymoron or the Shape of the Future?" Harvard Business School Working Paper, No. 11-062, December 2010. (Revised January 2011, March 2011, April 2011.)
- November 2010 (Revised January 2011)
- Case
The Tzu Chi Foundation's China Relief Mission
By: Herman B. Leonard and YiKwan Chu
Tzu Chi is one of the largest charities in Taiwan, and one of the swiftest and most effective relief organizations internationally. Rooted in the value of compassion, the organization has many unusual operating features -- including having no long term plan. This case...
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Keywords:
Leadership;
Crisis Management;
Service Delivery;
Mission and Purpose;
Religion;
Natural Disasters;
Nonprofit Organizations;
Welfare;
China;
Taiwan
Leonard, Herman B., and YiKwan Chu. "The Tzu Chi Foundation's China Relief Mission." Harvard Business School Case 311-015, November 2010. (Revised January 2011.)
- November 2010
- Case
Bling Nation
By: William A. Sahlman and Liz Kind
Bling Nation, a Palo Alto, CA startup, was founded in 2007 as a mobile payment service provider that bypassed industry participants such as Visa and MasterCard. Bling Nation partnered with local community banks and merchants in small towns. The banks provided their...
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Keywords:
Culture
Sahlman, William A., and Liz Kind. "Bling Nation." Harvard Business School Case 811-029, November 2010.
- November 2010
- Article
People Often Trust Eloquence More Than Honesty
By: Todd Rogers and Michael I. Norton
This article presents a dual interview based on a research study we conducted. Our study found that an artful dodger of questions was generally considered more likable than a person who answered the same questions directly but with less eloquence. We comment on the...
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Keywords:
Research;
Social Psychology;
Communication;
Perception;
Business or Company Management;
Government and Politics
Rogers, Todd, and Michael I. Norton. "People Often Trust Eloquence More Than Honesty." Harvard Business Review 88, no. 11 (November 2010): 36–37.
- 2010
- Working Paper
Regulating for Legitimacy: Consumer Credit Access in France and America
Theories of legitimate regulation have emphasized the role of governments either in fixing market failures to promote greater efficiency or in restricting the efficient functioning of markets in order to pursue public welfare goals. In either case, features of markets...
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Keywords:
Borrowing and Debt;
Credit;
Financial Markets;
Personal Finance;
Governing Rules, Regulations, and Reforms;
Business History;
Business and Government Relations;
Welfare;
France;
United States
Trumbull, J. Gunnar. "Regulating for Legitimacy: Consumer Credit Access in France and America." Harvard Business School Working Paper, No. 11-047, November 2010.
- November – December 2010
- Article
Robin Hood under the Hood: Wealth-based Discrimination in Illicit Customer Help
By: F. Gino and L. Pierce
Gino, F., and L. Pierce. "Robin Hood under the Hood: Wealth-based Discrimination in Illicit Customer Help." Organization Science 21, no. 6 (November–December 2010): 1176–1194.
- November 2010
- Article
Wealth and Jobs: The Broken Link
By: Nitin Nohria
This article discusses the weakening connections between business growth and job creation. The industrial economy of the 20th century ensured that growing firms would need to add workers, but the increasingly globalized and information-based economy of the early 21st...
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Keywords:
Business Ventures;
Economic Growth;
Jobs and Positions;
Employment;
Growth and Development Strategy;
Business and Government Relations;
Welfare;
Value Creation
Nohria, Nitin. "Wealth and Jobs: The Broken Link." Harvard Business Review 88, no. 11 (November 2010): 44.
- October 2010 (Revised January 2011)
- Case
Toyota Recalls (A): Hitting the Skids
By: John A. Quelch, Carin-Isabel Knoop and Ryan Johnson
In the fall of 2009, Toyota Motor Corporation, once revered for its commitment to quality and reliability, faced a highly publicized series of recalls in the United States representing approximately a year's worth of sales in one of its most important markets. While...
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Keywords:
Communication Strategy;
Crisis Management;
Brands and Branding;
Quality;
Public Opinion;
Auto Industry;
Japan;
United States
Quelch, John A., Carin-Isabel Knoop, and Ryan Johnson. "Toyota Recalls (A): Hitting the Skids." Harvard Business School Case 511-016, October 2010. (Revised January 2011.)
- October 2010
- Teaching Note
Nettwerk: Digital Marketing in the Music Industry (TN)
By: John A. Deighton and Leora Kornfeld
Teaching Note for 510055.
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- October 2010 (Revised June 2021)
- Case
Bessemer Trust: Guardians of Capital
By: Tom Nicholas and David Chen
Henry Phipps, Jr. made his fortune in the steel industry alongside one of America's most celebrated entrepreneurs—Andrew Carnegie. His wealth was administered in the form of trusts, which he hoped would provide a stream of income for his family and their descendants...
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Keywords:
Wealth;
Asset Management;
Family Business;
Business History;
Income;
Entrepreneurship;
Capital;
United States
Nicholas, Tom, and David Chen. "Bessemer Trust: Guardians of Capital." Harvard Business School Case 811-031, October 2010. (Revised June 2021.)
- October 2, 2010
- Book Review
The Wealth of an Intellect
By: Nancy F. Koehn
Keywords:
Wealth
Koehn, Nancy F. "The Wealth of an Intellect." New York Times (October 2, 2010). (Book Review.)
- September 2010 (Revised April 2015)
- Case
Taj Hotels, Resorts and Palaces
By: Rohit Deshpande and Mona Sinha
The Taj Hotels, Palaces, and Resorts introduced a new brand architecture to counter lack of differentiation and confused positioning of its mixed bag of brands. After launching an economy and an upscale brand, it dithered over the launch of its upper upscale and luxury...
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Keywords:
Growth Management;
Brands and Branding;
Marketing Strategy;
Product Positioning;
Luxury;
Accommodations Industry;
India
Deshpande, Rohit, and Mona Sinha. "Taj Hotels, Resorts and Palaces." Harvard Business School Case 511-039, September 2010. (Revised April 2015.)
- September 2010 (Revised April 2012)
- Case
Better World Books
By: Michael I. Norton, Fiona Wilson, Jill Avery and Thomas J. Steenburgh
Better World Books, a young start-up, provides a socially conscious alternative to Amazon, collecting and selling used books to keep them out of the waste stream, while donating a portion of their profits to support global literacy efforts. The case presents an...
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Keywords:
Business Model;
For-Profit Firms;
Marketing Strategy;
Social Marketing;
Corporate Social Responsibility and Impact;
Public Opinion;
Social Issues;
Online Technology;
Retail Industry
Norton, Michael I., Fiona Wilson, Jill Avery, and Thomas J. Steenburgh. "Better World Books." Harvard Business School Case 511-057, September 2010. (Revised April 2012.)
- September 2010 (Revised February 2013)
- Background Note
The Cage-Free Egg Movement
By: Michael W. Toffel and Stephanie van Sice
Describes the social movement confronting conventional egg production techniques (battery cages) based on animal welfare concerns, and some merits and drawbacks of cage-free alternatives. Highlights animal rights activist campaigns, political and regulatory responses,...
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Keywords:
Animal-Based Agribusiness;
Governing Rules, Regulations, and Reforms;
Rights;
Supply Chain Management;
Natural Environment;
Social Issues;
Competitive Strategy;
Agriculture and Agribusiness Industry
Toffel, Michael W., and Stephanie van Sice. "The Cage-Free Egg Movement." Harvard Business School Background Note 611-021, September 2010. (Revised February 2013.)
- September 2010 (Revised October 2010)
- Case
HBS Class of 2009: All Talk As They Prepare to Walk?
By: Rakesh Khurana, Nitin Nohria and Dalia Rahman
Max Anderson, HBS Class of 2009, founded the MBA Oath Initiative. The oath was a voluntary pledge "to create value responsibly and ethically." Anderson and a team of students and faculty worked to launch the first MBA Oath Ceremony conducted on campus during Harvard...
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Keywords:
Business Education;
Higher Education;
Values and Beliefs;
Leadership;
Corporate Social Responsibility and Impact;
Social Issues;
Value Creation;
Education Industry;
Massachusetts
Khurana, Rakesh, Nitin Nohria, and Dalia Rahman. "HBS Class of 2009: All Talk As They Prepare to Walk?" Harvard Business School Case 411-024, September 2010. (Revised October 2010.)
- 2010
- Working Paper
Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal
By: Lara B. Aknin, Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James and Michael I. Norton
This research provides the first support for a possible psychological universal: human beings around the world derive emotional benefits from using their financial resources to help others (prosocial spending). Analyzing survey data from 136 countries, we show that...
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Keywords:
Spending;
Philanthropy and Charitable Giving;
Happiness;
Motivation and Incentives;
Welfare;
Uganda;
Canada
Aknin, Lara B., Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James, and Michael I. Norton. "Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal." Harvard Business School Working Paper, No. 11-038, September 2010.
- August 2010 (Revised December 2016)
- Case
Kaweyan: Female Entrepreneurship and the Past and Future of Afghanistan
By: Geoffrey Jones and Gayle Tzemach Lemmon
Explores the challenges of female entrepreneurship in Afghanistan through the case of Kemeli Sediqi, who built a business under the Taliban, and founded a consultancy in 2004. The case positions Sediqi's experiences against the background of Afghanistan's turbulent...
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Keywords:
Opportunities;
Social Entrepreneurship;
Problems and Challenges;
Welfare;
Gender;
Afghanistan
Jones, Geoffrey, and Gayle Tzemach Lemmon. "Kaweyan: Female Entrepreneurship and the Past and Future of Afghanistan." Harvard Business School Case 811-023, August 2010. (Revised December 2016.)
- August 2010 (Revised December 2010)
- Supplement
Urban Water Partners (A) (CW)
By: Karthik Ramanna and George Serafeim
The case explores a new venture to bring clean water to Tanzanians who otherwise cannot access or afford it. Management has enough money to get their company through August 2010, but needs more capital. An HBS alum is interested in investing in the company;...
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- August 2010 (Revised January 2013)
- Supplement
Urban Water Partners (B)
By: Karthik Ramanna, George Serafeim and Aldo Sesia
The case explores a new business venture to bring clean water to residents of Dar es Salaam, Tanzania, who otherwise cannot afford it. Management has enough money to get their company through August 2010, but needs more capital thereafter. An HBS alumnus is interested...
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Keywords:
Human Needs;
Accrual Accounting;
Financial Statements;
Health Industry;
Utilities Industry;
Dar es Salaam
Ramanna, Karthik, George Serafeim, and Aldo Sesia. "Urban Water Partners (B)." Harvard Business School Supplement 111-029, August 2010. (Revised January 2013.)