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- All HBS Web
(3,634)
- People (30)
- News (1,432)
- Research (1,156)
- Events (5)
- Multimedia (11)
- Faculty Publications (170)
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- 04 Apr 2005
- What Do You Think?
Can an Organization’s “Deep Smarts” Be Preserved?
the phenomenon in large, publicly-listed business organizations. What are the causes? As Simon Griffiths puts it, "While we continue to focus on the short term, we will lose the benefits of working for the long term. Wisdom is only... View Details
Keywords: by James Heskett
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
clear objective. If you don't have a good fix on your destination—be it a product or service, a strategic or competitive outcome, or anything else—you may as well not start the journey. For a lot of your work, though, this so-called... View Details
Keywords: by Rob Austin & Lee Devin
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
Want to get a heated debate going among technologists? Ask them this question: Can the open source software movement defeat (or severely cripple) Microsoft in the marketplace? With little academic attention focused on this question,... View Details
- 06 Jun 2012
- What Do You Think?
Is Something Wrong with the Way We Work?
easier and faster being 'on call' 24/7 is now viewed by many as the norm." Phil Clark faulted leaders for failing to provide "healthy leadership" on this issue, saying "We have created a 24/7 world that is not... View Details
- 08 Dec 2015
- Research Event
Research Trends Discussed at India and South Asia Conference
and institutions, and the post 1990s economy. Also covered was family business, a key to understanding the evolution of the Indian economy—like that in many emerging markets. Papers were presented on Bajaj group, the Tata family, and the... View Details
- 02 Jun 2003
- Research & Ideas
Why Have Marketers Ignored America’s Man-of-Action Hero?
because it draws upon the power of the founding myths of the country (the myth of success, the frontier myth, the city on a hill) and reinterprets these myths in a way that provides meaning for men who work in large companies in an... View Details
Keywords: by Manda Salls
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
"I would be very happy if both Google and Yahoo resisted these constraints. The real bottom line is people, no matter where they reside. . . . Please do not limit this discussion to China." Nicole Herbots put it this way: "Our truest self-interest is in... View Details
- 18 Jun 2014
- Research & Ideas
Book Excerpt: ‘Collective Genius’
source of much stress because they almost always have implications that ripple throughout the film and force multiple changes, as we just saw. In that postmortem, one employee recalled that John Lasseter,... View Details
- 02 Feb 2004
- Research & Ideas
Where Does Apple Go From Here?
the niche product again that makes it a little bit less attractive for users. Apple has always built its company historically on hit products, and the problem with a hit product strategy is that when it... View Details
Keywords: by Sean Silverthorne
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
According to several research studies, one of the greatest concerns of those working significant amounts of time remotely is the “out of sight, out of mind” syndrome, especially when it comes to promotions and pay increases. Although the... View Details
Keywords: by James Heskett
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
You've held your own while negotiating dozens of successful deals. Even so, you want to take your game to the next level. What's the next step? There are plenty of guides that offer tips on negotiation strategies. As useful as these are... View Details
Keywords: by Julia Hanna
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred... View Details
Keywords: by James Heskett
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
“Having empathy in day-to-day interaction with employees, customers, vendors, investors, etc. is always an important leadership skill, but this empathy is dramatically heightened during a crisis that is impacting everyone personally and... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 26 Jun 2000
- Research & Ideas
A New Ecosystem for Business and Society
In their opening comments at the IS2K conference, Harvard University President Neil L. Rudenstine and Harvard Business School Dean Kim B. Clark called forth, respectively, the spirits of the industrial past and the high-tech future to remind the audience that... View Details
Keywords: by Martha Lagace
- 02 Sep 2010
- What Do You Think?
How Transparent Should Boards Be?
Summing Up The dilemma posed by the HP-inspired vignette of a CEO allegedly failing to adhere to company values divided respondents to the September column. Two schools of thought evolved. One was that the CEO should be fired for cause... View Details
Keywords: by Jim Heskett
- 22 Feb 2000
- Research & Ideas
Social Capital Markets: Creating Value in the Nonprofit World
The Harvard Business School Initiative on Social Enterprise is embarking on a new intellectual endeavor to understand a fast-changing and fertilearena — the Social Capital Markets. For years, money given to nonprofits has been thought of... View Details
Keywords: by Anne Kavanagh
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
case, the sunk cost effect weakens the further one is from that initial payment. Now consider the member who makes payments monthly. For him or her, the cost of membership will always be vivid and they will... View Details
Keywords: by Manda Mahoney
- 03 Feb 2014
- Research & Ideas
The Tricky Business of Managing Web Advertising Affiliates
outside manager, the merchant should be clear on what practices the program will permit and to not assume outsourced managers will always act in the merchant's best interest. ("Quite the contrary, our data... View Details
- 29 Nov 2006
- Research & Ideas
Rich or Royal: What Do Founders Want?
order to increase dramatically their chances of ending up with high levels of both. However, I'm always looking for new cases and new examples of founders who were able to achieve both. In particular, I would love to write a case View Details
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
they: (1) are special, (2) are entrepreneurs first and leaders second, (3) or represent a kind of leadership important for only one phase of the longer-term development of a business. Comments did suggest, however, that some ideas about... View Details
Keywords: by James Heskett