Publications

November 2008 (Revised February 2010)
Case

Rebranding at Oliver Wyman Group

By: Robert G. Eccles and Kaitlyn Simpson

Keywords: History; Integration; Organizational Change and Adaptation; Marketing Strategy; Service Operations; Organizational Structure; Organizational Culture; Brands and Branding; Consulting Industry

May 2008
Supplement

Kenny Kahn at Muzak (B)

By: Linda A. Hill and Emily Stecker

Supplemental Material for 408-057 View Details

Keywords: Organizations; Geographic Location; Innovation and Invention; Employees; Management Teams; Brands and Branding; Organizational Change and Adaptation; Organizational Culture; Design; Music Industry

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January 2008 (Revised April 2008)
Teaching Note

Transformation at the IRS (TN)

By: Frances X. Frei and Amy C. Edmondson

Teaching Note for [603010]. View Details

Keywords: Government and Politics; Taxation; Transformation

November 2007 (Revised October 2008)
Case

Differences at Work: Will (A)

By: Sandra J. Sucher and Rachel Gordon

A colleague makes a stereotypical remark about gays that Will, an out gay man, knows to be wrong. He struggles with how to correct the senior colleague. View Details

Keywords: Prejudice and Bias; Behavior; Ethics; Employees; Gender; Diversity; Power and Influence

September 2007 (Revised May 2009)
Supplement

Leading Change at Simmons (C)

By: Amy C. Edmondson and Tiziana E. Casciaro

Keywords: Change

January 2007 (Revised June 2007)
Background Note

Technology Transfer at U.S. Universities

By: Richard G. Hamermesh, Josh Lerner and David Kiron

Technology transfer from U.S. universities to industry has increased dramatically in the last 25 years. Reviews the history of technology transfer with particular emphasis on the Bayh-Dole Act of 1980. It then examines how universities responded to Bayh-Dole, the... View Details

Keywords: Higher Education; Information Technology; Laws and Statutes; Education Industry; Technology Industry; United States

March 2005 (Revised August 2005)
Case

Procurement at Betapharm Corp. (A)

Presents a move by Betapharm to centralize procurement and e-sourcing and the many control and incentive issues that arose subsequently. View Details

Keywords: Motivation and Incentives; Governance Controls; Supply Chain Management; Biotechnology Industry; Pharmaceutical Industry

September 2004 (Revised January 2006)
Case

Catastrophe Bonds at Swiss Re

In 2002, Swiss Re, the world's second--largest insurance company, is considering securitizing parts of its risk portfolio in the capital markets. This would be a first for the company that, until then, had never transferred risk off its balance sheet. Peter Giessmann,... View Details

Keywords: Risk Management; Bonds; Natural Disasters; Insurance; Capital Markets; Banks and Banking; Banking Industry; Insurance Industry; Switzerland

December 2001 (Revised June 2002)
Case

Compensation at Level 3 Communications

Level 3's unique compensation plan rewarded managers for the firm's performance only if the firm's stock price movement exceeded that of the market. This design was intended to maximize shareholder value by tying manager's performance more closely to that of the firm,... View Details

Keywords: Motivation and Incentives; Compensation and Benefits; Telecommunications Industry

April 2001 (Revised August 2001)
Case

Strategic Planning at Sun Life

Describes the firm's strategic planning activities and focuses on the challenge of developing processes that enable the firm to improve the core business as well as processes that foster the creation of promising new business opportunities. View Details

Keywords: Strategic Planning

January 2000
Case

Measurement and Management at CitySoft

By: V.G. Narayanan and Sanjay Pothen

CitySoft is a very small software developer that is grappling with issues of cost measurement and management. View Details

Keywords: Cost Accounting; Cost Management; Applications and Software; Problems and Challenges; Information Technology Industry

December 1981 (Revised October 1985)
Case

Computer Retailing at Macy's California

By: Hirotaka Takeuchi

Keywords: Technological Innovation; Marketing; Retail Industry; California

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March 1994
Supplement

Kevin Simpson at Haemonetics, Video

By: Linda A. Hill

Contains excerpts from an interview with Kevin Simpson (HBS 1990) about his decision to join Haemonetics, a medical equipment company, after receiving his MBA. Simpson discusses his experiences on the job during the first three months while he was the assistant to the... View Details

Keywords: Interpersonal Communication; Experience and Expertise; Decisions; Recruitment; Medical Devices and Supplies Industry