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- 21 May 2013
- First Look
First Look: May 21
provider network"-to deliver roadside assistance services, such as vehicle towing and tire changes, to motorists covered by automakers' warranties and insurers' policies. The case describes Cross Country's evolution from 1972 to 2012... View Details
Keywords: Sean Silverthorne
- 14 Nov 2005
- Research & Ideas
How Can Start Ups Grow?
tired of the way things work in their previous organizations and are determined to do things very differently. My findings suggest that for new firms in established industries, there is value to doing some non-technical, symbolic things... View Details