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21 May 2013
First Look

First Look: May 21

provider network"-to deliver roadside assistance services, such as vehicle towing and tire changes, to motorists covered by automakers' warranties and insurers' policies. The case describes Cross Country's evolution from 1972 to 2012... View Details

Keywords: Sean Silverthorne

14 Nov 2005
Research & Ideas

How Can Start Ups Grow?

tired of the way things work in their previous organizations and are determined to do things very differently. My findings suggest that for new firms in established industries, there is value to doing some non-technical, symbolic things... View Details

Keywords: by Sarah Jane Gilbert; Advertising