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- All HBS Web
(156)
- News (90)
- Research (53)
- Multimedia (18)
- Faculty Publications (22)
- 02 Jan 2024
- Research & Ideas
10 Trends to Watch in 2024
The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
- Web
Technology & Operations Management - Faculty & Research
improve the quality of conversations and to establish structures and rituals that will help teams assess their progress in building a psychologically safe environment. April 2025 Case Campbell's Recipe for Advancing School Nutrition By:... View Details
- Web
Research Areas - Doctoral
Research topics include the psychology of conversation, ethical decision-making (including cheating and self-deception), the impact of rituals on mourning and consumption, team and organizational dynamics and performance, whether money... View Details
- 05 Aug 2022
- Research & Ideas
Why People Crave Feedback—and Why We’re Afraid to Give It
them,” she says. “Most likely you would, and this realization can empower you to give better feedback. The other person likely wants it more than you think.” You Might Also Like: Rituals at Work: Teams That Play Together Stay Together How... View Details
Keywords: by Michael Blanding
- 31 Jan 2022
- Research & Ideas
Where Can Digital Transformation Take You? Insights from 1,700 Leaders
levels, but success requires more than technology: Explicit discussions about shared purpose, values, and norms can encourage ownership and collaboration. Regular meetings—not just ad hoc troubleshooting—help standardize processes. View Details
- 01 Jun 2024
- News
Again and Again
Edited by Jen McFarland Flint; Illustrations by Jason Holley Whenever he’s presenting to a large audience, Professor Michael Norton likes to pose this question to the crowd: After you get up in the morning, do you brush your teeth first and then shower, or vice versa?... View Details
- 19 Dec 2022
- Research & Ideas
The 10 Most Popular Articles of 2022
even in a job you don't love. 9. Rituals at Work: Teams That Play Together Stay Together Rituals—even seemingly silly ones—help employees bond and add meaning to their work, says research by Michael Norton, Francesca Gino, and colleagues.... View Details
Keywords: by Danielle Kost
- 15 Oct 2018
- Research & Ideas
Shaky Business: How Handshakes Win Negotiations
Kritchanut Humans have lots of rituals to choose from when greeting each other—embrace or no embrace? Kiss one cheek or two? But one ritual that is remarkably consistent across cultures is the handshake.... View Details
Keywords: by Michael Blanding
- 10 Jan 2023
- Research & Ideas
How to Live Happier in 2023: Diversify Your Social Circle
your day or your week, what is the mix of people you are talking to?” he asks. “If they are all from the same category, these results suggest that a little diversification might be in order.” You Might Also Like: Rituals at Work: Teams... View Details
Keywords: by Michael Blanding
- Web
Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness
IPU leadership team. Patient and clinician scheduling is critical to success. The processes of care need to be well defined and mapped accurately. Whenever possible standard care processes need to be followed. It is especially important to have standardized handoffs... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
Business School and is the author of the book Fit to Compete: Why Honest Conversations about Your Company’s Capabilities Are the Key to a Winning Strategy. You Might Also Like: To Change Your Company's Culture, Don't Start by Trying to Change the Culture View Details
Keywords: by Michael Beer
- Web
Leadership - Faculty & Research
clearly communicate what psychological safety is and what it isn’t, and take steps to improve the quality of conversations and to establish structures and rituals that will help teams assess their progress in building a psychologically... View Details
- Profile
David Velasquez
my three brothers, and simply being kids. Playing endless 2 vs. 2 basketball games, pulling out the Nerf toy guns and chasing each other around the house, or – a classic favorite – performing a ritual that involved smashing my face into a... View Details
- 11 Mar 2024
- Blog Post
A Day in the Life: Ben Hsieh
closest friends and seatmates, Fatma. Even though class starts at 9:30, a few of us are typically in the classroom by 9:10 and chit chat to start the morning. Fatma and I have started a ritual of sharing how we’re feeling physically and... View Details
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
- 12 Nov 2001
- Research & Ideas
The Three Components of Family Governance
otherwise encourage the education of family members about the business. Plan family social gatherings and rituals and help to create healthy, harmonious family relationships. Any family council that accomplishes these tasks strengthens a... View Details
- 08 Oct 2020
- Research & Ideas
Keep Your Weary Workers Engaged and Motivated
or opening ritual before diving into business. Think about creative bonding experiences—an online talent show? Recipe contest? Game night? Show-and-tell of each team member’s favorite piece of art or travel souvenir? These might even be... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 24 May 2017
- News
John J. Brennan, MBA 1980
pancake in half and explains that the two halves make a whole. That Sunday ritual encapsulates how people closest to Jack Brennan describe him: He is a genius with numbers, reads people well, works hard, believes in the transformative... View Details
Keywords: Susan Young
- 01 Mar 2024
- News
Come Sail Away
When Michael Sard (MBA 2018) arrived at HBS, he owned about 50 Hawaiian shirts. “It was one of the few items in a man’s closet that could have a ritual to it around going out, like a tuxedo does,” he says. Purchase options, however, seemed limited to two extremes:... View Details