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Publications

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  • All HBS Web  (6,311)
    • News  (351)
    • Research  (5,721)
    • Events  (10)
    • Multimedia  (43)
  • Faculty Publications  (4,795)

Show Results For

  • All HBS Web  (6,311)
    • News  (351)
    • Research  (5,721)
    • Events  (10)
    • Multimedia  (43)
  • Faculty Publications  (4,795)
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  • Web

Psychology and Behavior | Working Knowledge

  • 05 Dec 2019
  • News

Code-Switching At Work Is Taking a Psychological Toll On Black Professionals

  • 2014
  • Article

Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct

By: Amy C. Edmondson and Zhike Lei
Psychological safety describes people's perceptions of the consequences of taking interpersonal risks in a particular context such as a workplace. First explored by pioneering organizational scholars in the 1960s, psychological safety experienced a renaissance starting... View Details
Keywords: Risk and Uncertainty; Safety; Groups and Teams
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Edmondson, Amy C., and Zhike Lei. "Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct." Annual Review of Organizational Psychology and Organizational Behavior 1 (2014): 23–43.
  • 2011
  • Article

The Consumer Psychology of Mail-in Rebates

By: John T. Gourville and Dilip Soman
Consumers who buy a product intending to use an accompanying mail-in rebate often do not redeem the rebate. To explain this behavior, we argue that consumers use an anchoring and adjustment approach to predicting the likelihood of redeeming a rebate. In keeping with... View Details
Keywords: Product Marketing; Consumer Behavior; Sales; Motivation and Incentives
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Gourville, John T., and Dilip Soman. "The Consumer Psychology of Mail-in Rebates." Journal of Product & Brand Management 20, no. 2 (2011).
  • June 2004
  • Article

The Social Psychology of Ordinary Unethical Behavior

By: M. H. Bazerman and M. R. Banaji
Keywords: Ethics; Social Psychology; Behavior
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Bazerman, M. H., and M. R. Banaji. "The Social Psychology of Ordinary Unethical Behavior." Social Justice Research 17, no. 2 (June 2004).
  • September 2002
  • Article

Pricing and the Psychology of Consumption

By: John Gourville and Dilip Soman
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Gourville, John, and Dilip Soman. "Pricing and the Psychology of Consumption." Harvard Business Review 80, no. 9 (September 2002).
  • 19 Oct 2016
  • HBS Conference

Behavioral Ethics: Philosophical and Psychological Perspectives

  • 2018
  • Chapter

The Strategic Imperative of Psychological Safety and Organizational Error Management

By: Amy C. Edmondson and Paul Verdin
Despite discussion in the management literature about agile organizations or learning organizations, many large organizations are top-down, slow to change, and fraught with obstacles to learning. We describe “strategy-as-learning” to contrast with the traditional... View Details
Keywords: Strategy; Learning; Safety; Organizational Culture; Performance Consistency
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Edmondson, Amy C., and Paul Verdin. "The Strategic Imperative of Psychological Safety and Organizational Error Management." In How Could this Happen? Managing Errors in Organizations, edited by Jan U. Hagen. Palgrave Macmillan, 2018.
  • December 1999
  • Article

Psychological Safety and Learning Behavior in Work Teams

By: A. Edmondson
Keywords: Learning; Behavior; Groups and Teams; Health
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Edmondson, A. "Psychological Safety and Learning Behavior in Work Teams." Administrative Science Quarterly 44, no. 4 (December 1999): 350–383. (Outstanding Publication in Organizational Behavior, 2000 by the Academy of Management.)
  • 09 Dec 2020
  • Blog Post

How to Create a Psychologically Safe Workplace

Another element of culture that impacts employee experience at an even deeper level, and can have a significant impact on the company’s bottom line, is psychological safety. WHAT IS PSYCHOLOGICAL SAFETY? In... View Details
  • September 2012
  • Article

Vicarious Dishonesty: When Psychological Closeness Creates Distance from One's Moral Compass

By: F. Gino and A. Galinsky
In four studies employing multiple manipulations of psychological closeness, we found that feeling connected to another individual who engages in selfish or dishonest behavior leads people to vicariously justify the actions of this individual and to behave more... View Details
Keywords: Behavior; Relationships; Ethics; Research
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Gino, F., and A. Galinsky. "Vicarious Dishonesty: When Psychological Closeness Creates Distance from One's Moral Compass." Organizational Behavior and Human Decision Processes 119, no. 1 (September 2012): 15–26.
  • 2004
  • Chapter

Psychological Safety, Trust and Learning: A Group-level Lens

By: A. Edmondson
Keywords: Trust; Learning; Groups and Teams; Safety; Social Psychology
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Edmondson, A. "Psychological Safety, Trust and Learning: A Group-level Lens." In Trust and Distrust in Organizations: Dilemmas and Approaches, edited by Roderick Kramer and Karen Cook, 239–272. New York: Russell Sage Foundation, 2004.
  • 15 Jan 1995
  • News

Ethical Leadership and the Psychology of Decision-Making

  • 07 Jun 2022
  • News

How Sleep, Physiology, and Psychological Safety Affect Your Work Performance

  • September 1998
  • Article

The Social Psychology of Family Shareholder Dynamics

By: J. A. Davis and Rita M. Herrara
Keywords: Social Psychology; Business and Shareholder Relations
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Davis, J. A., and Rita M. Herrara. "The Social Psychology of Family Shareholder Dynamics." Family Business Review (September 1998).
  • 02 Apr 2020
  • News

HR must build psychological safety so employees feel safe speaking up

  • May 2017
  • Article

Psychologically Informed Implementations of Sugary-Drink Portion Limits

By: Leslie John, Grant Donnelly and Christina Roberto
In 2012, the New York City Board of Health prohibited restaurants from selling sugary drinks in containers larger than 16 ounces. Although a state court ruled that the Board of Health did not have the authority to implement such a policy, it remains a legally viable... View Details
Keywords: Nutrition; Governing Rules, Regulations, and Reforms; Public Administration Industry; Food and Beverage Industry; New York (city, NY)
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John, Leslie, Grant Donnelly, and Christina Roberto. "Psychologically Informed Implementations of Sugary-Drink Portion Limits." Psychological Science 28, no. 5 (May 2017): 620–629.
  • 01 May 2025
  • News

What People Get Wrong About Psychological Safety

  • 17 May 2017
  • News

Can psychology influence the way we recycle?

  • September 2012
  • Article

The Relationship Between Economic Preferences and Psychological Personality Measures

By: Anke Becker, Thomas Deckers, Thomas Dohmen, Armin Falk and Fabian Kosse
Although both economists and psychologists seek to identify determinants of heterogeneity in behavior, they use different concepts to capture them. In this review, we first analyze the extent to which economic preferences and psychological concepts of personality, such... View Details
Keywords: Risk Preference; Time Preference; Social Preferences; Locus Of Control; Big Five; Economics; Behavior; Personal Characteristics
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Becker, Anke, Thomas Deckers, Thomas Dohmen, Armin Falk, and Fabian Kosse. "The Relationship Between Economic Preferences and Psychological Personality Measures." Annual Review of Economics 4 (September 2012): 453–478.
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