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  • All HBS Web  (2,231)
    • People  (2)
    • News  (153)
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  • October 2013 (Revised October 2013)
  • Supplement

Henkel's CEO Kasper Rorsted: On Building a Winning Culture

By: Robert L. Simons
Keywords: Performance Measurement; Performance Appraisals; Human Resource Management; Work/life Balance; Strategy Execution; Values; Organizational Transformations; Pay For Performance; Organizational Change and Adaptation; Values and Beliefs; Work-Life Balance; Organizational Culture; Performance Evaluation; Compensation and Benefits
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Simons, Robert L. "Henkel's CEO Kasper Rorsted: On Building a Winning Culture." Harvard Business School Video Supplement 114-703, October 2013. (Revised October 2013.)
  • Research Summary

Overview

My research broadly examines design choices of management control systems, with a special focus on organizational culture as an informal control mechanism and how it interacts with other formal control system View Details
Keywords: Management Control Systems; Organizational Culture; Performance Evaluation
  • August 2006 (Revised September 2008)
  • Case

Duane Morris: Balancing Growth and Culture at a Law Firm

By: Boris Groysberg and Robin Abrahams
After nearly 100 years as a mid-size regional law firm, Duane Morris entered a period of spectacular growth led by CEO Sheldon Bonovitz. Originally founded by Quakers, the firm had a distinct organizational culture featuring a number of unique or unusual business... View Details
Keywords: Mergers and Acquisitions; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Competitive Advantage; San Francisco
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Groysberg, Boris, and Robin Abrahams. "Duane Morris: Balancing Growth and Culture at a Law Firm." Harvard Business School Case 407-025, August 2006. (Revised September 2008.)
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

foundations in the hacker culture appears to be a contradiction in terms? O'Mahony: The hacker culture prizes autonomy and self-determination. Eric Raymond defines hackers as those who love programming for... View Details
Keywords: by Mallory Stark
  • December 1993
  • Case

Ford Motor Coompany: Changing the Dealer Culture

Confronted by increasing market emphasis on customer satisfaction coupled with the success of General Motors' Saturn Division with "no haggle" pricing, Ford Motor Co. examines the sales culture within its own dealers and considers how to implement policies that will... View Details
Keywords: Organizational Change and Adaptation; Salesforce Management; Customer Satisfaction; Auto Industry; United States
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Dees, J. Gregory, and Marc Boatwright. "Ford Motor Coompany: Changing the Dealer Culture." Harvard Business School Case 394-073, December 1993.
  • January 1998 (Revised April 1998)
  • Case

Sealed Air Corporation: Globalization and Corporate Culture (B)

By: Lynn S. Paine and Karen Wruck
Sealed Air Corp.'s CEO and COO are considering what approach they should take to building a seamless corporate culture worldwide. Anticipating continuing growth and expansion, especially outside the United States, they are concerned with preserving and promoting the... View Details
Keywords: Organizational Culture; Business or Company Management; Growth and Development Strategy; Expansion; Cross-Cultural and Cross-Border Issues; Policy; Leadership; United States; Europe; Asia
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Paine, Lynn S., and Karen Wruck. "Sealed Air Corporation: Globalization and Corporate Culture (B)." Harvard Business School Case 398-097, January 1998. (Revised April 1998.)
  • January 1983 (Revised December 1984)
  • Background Note

Organizational Behavior II: An Overview

By: Michael Beer
Keywords: Organizational Culture
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Beer, Michael. "Organizational Behavior II: An Overview." Harvard Business School Background Note 483-091, January 1983. (Revised December 1984.)
  • 2019
  • Article

Overcoming Cultural Resistance to Open Source Innovation

By: John Winsor, Jin Hyun Paik, Michael Tushman and Karim R. Lakhani
Purpose: This article offers insight on how to effectively help incumbent organizations prepare for global business shifts to open source and digital business models.
Design/methodology/approach: Discussion related to observation, experience and case studies... View Details
Keywords: Open Source Innovation; Organizational Culture; Organizational Change and Adaptation; Business Model; Technological Innovation; Collaborative Innovation and Invention
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Winsor, John, Jin Hyun Paik, Michael Tushman, and Karim R. Lakhani. "Overcoming Cultural Resistance to Open Source Innovation." Strategy & Leadership 47, no. 6 (2019): 28–33.
  • 2001
  • Chapter

Creating the Culture for Innovation

By: Rosabeth M. Kanter
Keywords: Innovation and Invention; Organizational Culture; Organizational Change and Adaptation
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Kanter, Rosabeth M. "Creating the Culture for Innovation." In Leading for Innovation: And Organizing for Results, edited by Frances Hesselbein, Marshall Goldsmith, and Iain Somerville. San Francisco: Jossey-Bass, 2001.
  • 2007
  • Case

Leadership and Organizational Behavior

By: Julie Battilana
Keywords: Leadership; Organizational Culture
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Battilana, Julie. "Leadership and Organizational Behavior." 2007.
  • November 1990 (Revised November 1991)
  • Case

Apple Computer (B): Managing Morale and Corporate Culture

Explores how the human resource function at Apple Computer can best support the company's strategy. Analyzes the culture and morale at Apple. Apple has a very unique culture. Moreover, morale within the company is at a low. The culture is powerful in aiding the company... View Details
Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States
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Gibbs, Michael J. "Apple Computer (B): Managing Morale and Corporate Culture." Harvard Business School Case 491-041, November 1990. (Revised November 1991.)
  • March 2005 (Revised March 2006)
  • Case

Sealed Air Corporation: Globalization and Corporate Culture (A) (Abridged)

By: Lynn S. Paine and Karen Wruck
Sealed Air Corp.'s CEO and COO are considering what approach they should take to building a seamless corporate culture worldwide. Anticipating continuing growth and expansion, especially outside the United States, they are concerned with preserving and promoting the... View Details
Keywords: Organizational Culture; Business or Company Management; Growth and Development Strategy; Expansion; Cross-Cultural and Cross-Border Issues; Policy; Leadership; United States; Europe; Asia
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Paine, Lynn S., and Karen Wruck. "Sealed Air Corporation: Globalization and Corporate Culture (A) (Abridged)." Harvard Business School Case 305-095, March 2005. (Revised March 2006.)
  • January 1998 (Revised January 2001)
  • Case

Sealed Air Corporation: Globalization and Corporate Culture (A)

By: Lynn S. Paine and Karen Wruck
Sealed Air Corp.'s CEO and COO are considering what approach they should take to building a seamless corporate culture worldwide. Anticipating continuing growth and expansion, especially outside the United States, they are concerned with preserving and promoting the... View Details
Keywords: Organizational Culture; Business or Company Management; Growth and Development Strategy; Expansion; Cross-Cultural and Cross-Border Issues; Policy; Leadership; United States; Europe; Asia
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Paine, Lynn S., and Karen Wruck. "Sealed Air Corporation: Globalization and Corporate Culture (A)." Harvard Business School Case 398-096, January 1998. (Revised January 2001.)
  • 01 Jun 2016
  • What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

Original Article A recent article in Harvard Business Review, “Culture Is Not the Culprit,” by Jay Lorsch and Emily McTague noted that “When organizations get into big trouble, fixing the culture is usually the prescription.” The article... View Details
Keywords: by James L. Heskett
  • January–February 2014
  • Article

Can a Strong Culture Be Too Strong?

By: David A. Garvin
The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management innovation, referred to as People Support, involving a group of managers whose role is to listen to and help resolve employees'... View Details
Keywords: Employee Relationship Management; Retention; Organizational Culture
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Garvin, David A. "Can a Strong Culture Be Too Strong?" Harvard Business Review 92, nos. 1-2 (January–February 2014): 113–117.
  • 2023
  • Working Paper

Culture as a Signal: Evidence from a Natural Field Experiment

By: Wei Cai, Dennis Campbell and Jiehang Yu
The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
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Cai, Wei, Dennis Campbell, and Jiehang Yu. "Culture as a Signal: Evidence from a Natural Field Experiment." SSRN Working Paper Series, No. 4447603, May 2023.
  • 1997
  • Chapter

The Politicization of Organizational Life

By: R. M. Kanter
Keywords: Organizational Change and Adaptation; Organizational Culture; Power and Influence
Citation
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Kanter, R. M. "The Politicization of Organizational Life." In Organization Development Classics: The Practice and Theory of Change, edited by D. F. Van Eynde, J. C. Hoy, and C. D. VanEynde. San Francisco: Jossey-Bass, 1997.
  • June 10, 2022
  • Article

Does Your Company’s Culture Reinforce Its Strategy and Purpose?

By: Hubert Joly
Good strategy has traditionally been seen as the key to business success. More recently, purpose has become an essential element of doing business. But something else is missing: culture, or the essential elements of how an organization and its employees behave, as... View Details
Keywords: Success; Mission and Purpose; Organizational Culture; Corporate Strategy
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Joly, Hubert. "Does Your Company’s Culture Reinforce Its Strategy and Purpose?" Harvard Business Review (website) (June 10, 2022).
  • 01 Aug 2022
  • What Do You Think?

Does Religious Belief Affect Organizational Performance?

organizational culture has a significant impact on an index comprised of annual net income growth, annual return on invested capital, and annual growth of stock price. We found that strong View Details
Keywords: Re: James L. Heskett
  • 14 Dec 2021
  • Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

Culture change is probably on your leadership agenda. You may want (or feel forced) to create a post-pandemic culture, or become more collaborative, innovative, or aggressive. But most companies fail in this because they try to change... View Details
Keywords: by Michael Beer
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