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- Faculty Publications (44)
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- All HBS Web (313)
- Faculty Publications (44)
- 26 May 2015
- First Look
First Look: May 26
Gilchrist, Duncan S., Michael Luca, and Deepak Malhotra Abstract— Do higher wages elicit reciprocity and lead to increased productivity? In a field experiment with 266 employees, we find that paying higher wages, per se, does not have a... View Details
Keywords: Sean Silverthorne
- 02 Feb 2023
- Research & Ideas
Why We Still Need Twitter: How Social Media Holds Companies Accountable
in monitoring companies. There could be severe negative consequences if Twitter were to cease operations.” Two days later, Chipotle said it would raise employee pay by about $2 per hour, with starting wages ranging from $11 to $18, to... View Details
- 12 Mar 2019
- First Look
New Research and Ideas, March 12, 2019
pursuit of financial gain and pay closer attention to their impact on employees, customers, communities, and the environment. But changing an organization’s DNA may require upending the existing business model and lowering profitability,... View Details
Keywords: Dina Gerdeman
- 31 May 2011
- First Look
First Look: May 31
increase in experience, consistent with learning on the job. Answerers who focus on particular question categories provide answers of higher quality but earn lower pay per hour (perhaps reflecting a lack of versatility). Answers provided... View Details
Keywords: Sean Silverthorne
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
- Web
Policies, Rules & Guidelines | About
marketing automation, personalization, predictive analysis, generative AI, social media, and more. New uses are emerging every day. MBA Student Handbook The Student Handbook provides students with the policies and information necessary to successfully participate in... View Details
- 12 Apr 2017
- Research & Ideas
Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks
thanks to technological advances like internet connectivity, mobile devices, and software. Autonomy is a much-touted benefit at many organizations, and it’s nice to believe that we each know the best path to our own optimal productivity.... View Details
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
We’re told that the secret to success is hard work. But the truth is, hard work alone doesn’t always pay off. After all, career advancement isn’t always neatly tied to your skills, effort, or even the quality of your work. Some people... View Details
Keywords: by Dina Gerdeman
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
study is the first to look at whether self-matching pays off as a pricing strategy. “When you talk to millennials in particular, you find out they accept that prices don’t have to be the same across channels” The researchers surveyed... View Details
- Web
Technology & Innovation - Faculty & Research
Faculty Research Jahez made its mark in Saudi Arabia’s food delivery market by serving customers willing to pay more for reliable, high-quality service—a segment largely overlooked by other platforms. As the company grew, it expanded into... View Details
- 18 May 2022
- Research & Ideas
Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers
bouncing and charging the account another $70 in overdraft fees. Failing to pay those multiplying fees can lead the bank to close accounts—a stain on a consumer’s record that can have lasting ramifications. ChexSystems, the main consumer... View Details
- Web
Building From the Bottom Up - Managing the Future of Work
experience of America’s lowest wage earners—those earning below $40,000 a year—when it comes to upward mobility? Are workers able to aspire to an increase in pay or a promotion or both after a reasonable time of employment? A survey of... View Details
- 05 Dec 2022
- Research & Ideas
5 Companies Where Employees Move Up the Ladder Fast
promotions are few and far between. Pay differences add up. Workers in the top firms for compensation earn almost 2.5 times more than their peers in the same roles at the worst firms, which results in earning $1.5 million or more over the... View Details
Keywords: by Pamela Reynolds
- 18 Jun 2013
- First Look
First Look: June 18
Unlocking Innovation Through Business Experimentation By: Thomke, Stefan Abstract—No abstract available. Publisher's link: http://www.europeanbusinessreview.com/?p=8420 Working Papers Pay Harmony: Peer Comparison and Executive... View Details
Keywords: Anna Secino
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
Internet has spawned many two-sided platforms, and all the software platforms that run our computers, PDAs, and mobile phones have only emerged recently. Q: You note in your research that in many multi-sided markets, one side of the... View Details
- 11 Oct 2016
- First Look
October 11, 2016
support, delivered by a separate, independently funded staff, which builds public will, advances policy, and mobilizes resources. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51710 forthcoming Organization Science The... View Details
Keywords: Sean Silverthorne
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
they know better? Or will they rise to the challenges that come with growth, respect the structure, and become the guru of the team? Please pay attention to your early hires as they and the company grow. If you see signs of trouble,... View Details
Keywords: by Julia Austin
- 18 Jan 2022
- Research & Ideas
How Eliminating Non-Competes Could Reshape Tech
Federal restrictions of employee non-compete agreements could be in the cards for 2022, paving the way for increased worker mobility in a variety of industries. Such restrictions would have hiring and strategy implications for businesses... View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
to retain the Yakult Ladies, paying them 80 percent of their typical pay. Once delivery of Yakult products resumed, it took just five months for sales to reach the same level as the previous year. “Our HBS students went with the Yakult... View Details
Keywords: by Dina Gerdeman