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- All HBS Web (326)
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- 28 May 2024
- In Practice
Job Search Advice for a Tough Market: Think Broadly and Stay Flexible
advisory firms increasingly accommodated applicants’ personal circumstances in a drive to “win the war for talent.” Today, this is, unfortunately, not as critical. A desire to relocate geographically for personal reasons or to work at a pace and in a View Details
Keywords: by Rachel Layne
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
creating a work environment where people feel free to speak up and be proactive, the organization is creating the right place for introverted leaders to be successful” "Scientific research now shows that behaving in an extraverted View Details
Keywords: by Carmen Nobel
- 12 Sep 2023
- What Do You Think?
Who Gets the Loudest Voice in DEI Decisions?
required to attend such a program. You are aware of the evidence to date suggesting that DEI is good business. But regardless of research findings, in what manner and how publicly as CEO do you proclaim the organization’s belief in... View Details
Keywords: by James Heskett
- January 15, 2019
- Article
Is Your Company's Strategy Aligned with Your Ownership Model?
By: Josh Baron
The legacy of Vanguard founder John Bogle has brought attention to the transformative influence of ownership structures within the business world. Bogle's revolutionary insight into the limitations of active fund management led to the widespread adoption of index... View Details
Keywords: Ownership Type; Business Strategy; Organizational Structure; Strength and Weakness; Competitive Advantage
Baron, Josh. "Is Your Company's Strategy Aligned with Your Ownership Model?" Harvard Business Review (website) (January 15, 2019).
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
demonstrate that the status quo is not acceptable and to mobilize others, agitators thus need to communicate in a manner that ensures grievances are shared and collective and not seen as irrelevant.” "If you do not innovate and have... View Details
Keywords: by Carmen Nobel
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
a demonstration at the 1895 sales convention, one audience member praised Watson's "sincerity" and another commented, "The best thing I noticed in the demonstration was that Mr. Watson's manner indicated that he thought he... View Details
Keywords: by Walter A. Friedman
- 09 Apr 2018
- Sharpening Your Skills
The Dark Side of Performance Bonuses
several years ago, is that those bank bonuses also caused loan officers to perceive reality differently—they believed those loans would succeed. It’s not just financial incentives that are under study. Employers seek to change the behavior of workers in all View Details
Keywords: by Sean Silverthorne
- 13 Mar 2023
- Research & Ideas
What Would It Take to Unlock Microfinance's Full Potential?
livelihoods but also to do so in a manner that is profitable and therefore scalable. “We believe in these ideas, and we’re trying to validate them beyond what’s done by traditional academic papers.” Roth: The second product that we’re... View Details
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
and other Queens organizers already had names, addresses, phone numbers, and social media accounts ready to launch against this new corporate Goliath in the name of ordinary people. Even though polls suggested that a strong majority of New Yorkers generally supported... View Details
- 01 Sep 2022
- What Do You Think?
Is It Time to Consider Lifting Tariffs on Chinese Imports?
Katherine Lawrence added, “Chinese thought stresses harmony and manners and the greater good of the group. As managers, it is in our interest that this be the case.” There is a complex and extended set of relationships that determine the... View Details
Keywords: Re: James L. Heskett
- 03 Jun 2013
- Research & Ideas
The Power of Rituals in Life, Death, and Business
ritual. Participants who prepared a glass of powdered lemonade in a ritualistic manner (stir for 30 seconds, wait for 30 seconds, and so on) enjoyed consuming it much more than those who merely watched someone else prepare the lemonade.... View Details
Keywords: by Carmen Nobel
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
permitted to seek diversification opportunities beyond West Africa by buying all manner of businesses in Europe. There had been major progress at cutting costs, but less in creating an atmosphere for more dynamic risk-taking. Van den... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market... View Details
Keywords: by Robert S. Kaplan
- 03 Oct 2011
- Research & Ideas
Transforming Manufacturing Waste into Profit
It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
- 04 Oct 2022
- What Do You Think?
Have Managers Underestimated the Need for Face-to-Face Contact?
organizations can be built on remote work and remote workers, even those working in a hybrid manner with some time spent in the office. Greg Carmichael, CEO and chairman of Fifth Third Bancorp, quoted in a previous column, put it most... View Details
Keywords: by James Heskett
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
recognizable brands in today's competitive market. The building of brands has played out in an interesting manner on the Internet. While one of the draws of advertising on the Net is that it provides measurability, the science of building... View Details
Keywords: by Susan Young
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
they eschew efforts—even bold, cutting-edge proposals—that are unlikely to generate value for customers, employees, or suppliers. “Companies that raise customer willingness to pay in a distinctive manner attract the very customers that... View Details
Keywords: by Danielle Kost
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
negotiations. Of course, real people do not typically act in the ultra-rational manner assumed by such "symmetrically prescriptive" models. Howard Raiffa's intellectual innovation, since furthered by others such as HBS professor... View Details
Keywords: by Martha Lagace
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
or in a manner that is not age appropriate or developmentally appropriate for students in accordance with state standards.” Under the bill, parents were given the right to sue school districts over violations. Chapek had ample warning... View Details
Keywords: by James Heskett
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details