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  • Research Summary

Managing the Manufacturer-Retailer Interface

By: Janice H. Hammond
Janice H. Hammond is studying the impact of coordination on the performance of manufacturing and retail channels. The focus of her research is on the supply "channel", the set of firms that undertakes the chain of activities that begins with acquisition of raw... View Details
  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

integration. The cases also focus on general managers from companies around the globe in an effort to mirror the international mix of participants. "We try to have cases that reflect the people in the... View Details
Keywords: by Martha Lagace
  • 10 Aug 2009
  • Research & Ideas

High Commitment, High Performance Management

high commitment, high performance company. Martha Lagace: What differentiates HCHP firms and their leaders? Michael Beer: The leaders manage with a multiple stakeholder perspective. Contrary to many CEOs, HCHP leaders—with support from... View Details
Keywords: by Martha Lagace
  • Article

MIT Roundtable on Corporate Risk Management

By: Robert C. Merton

Against the backdrop of financial crisis, a distinguished group of academics and practitioners discusses the contribution of financial management and innovation to corporate growth and value, along with the pitfalls and unintended consequences of such innovation.... View Details

Keywords: Financial Crisis; Market Participation; Finance; Innovation and Invention; Growth and Development Strategy; Value; Distribution; Capital Structure; Risk Management; Business Ventures; Business Model; Strategy
Related
  • August 2007
  • Module Note

Managing Networked Businesses: Platform Evolution Module

By: Thomas R. Eisenmann
Offers an overview of conceptual content and pedagogical guidance for instructors using a six-session module, "Platform Evolution," from "Managing Networked Businesses" (MNB), a case-based MBA elective course on platform-mediated networks. The module explores the... View Details
Keywords: Business Ventures; Networks; Business or Company Management; Rights; Business Strategy; Problems and Challenges; Multi-Sided Platforms; Market Transactions; Innovation and Invention; Marketing; Competition; Market Entry and Exit
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  • Program

Strategic Perspectives in Nonprofit Management

game and create organizations that can thrive in the midst of change. Exploring crucial concepts and skills for nonprofit leadership, this program will prepare you to strengthen management and accountability while leading the evolution... View Details
  • 13 Feb 2008
  • Working Paper Summaries

Unconventional Insights for Managing Stakeholder Trust

Keywords: by Michael Pirson & Deepak Malhotra
  • 18 May 2023
  • News

India's New Money Managers

conditioning: the idea that men simply manage money better than women. "This is not just an India problem but rather a global problem," she says. Gupta did, in fact, take the idea back to India, officially launching LXME in 2020 as an... View Details
Keywords: Maureen Harmon
  • 25 Mar 2018
  • News

Modernizing Infrastructure Management

they know. Even if it's incredibly painful to change, not only do you have to deal with change management, but just the cost do so. So my business, we focus really on small cities and rural counties. We are tailored for them that we know... View Details
  • June 2007 (Revised March 2010)
  • Case

Managing Orthopaedics at Rittenhouse Medical Center

By: Richard M.J. Bohmer, Robert S. Huckman, James Weber and Kevin J. Bozic
Considers the issues associated with running multiple business models–a private practice and an academic faculty practice--within the confines of the orthopaedics department of a single medical center. Students assume the role of Neela Wilson, Executive Director of... View Details
Keywords: Business Units; Business Model; Health Care and Treatment; Service Operations; Conflict Management; Competition; Health Industry
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  • June 2025
  • Simulation

Teleko: Managing Customer Retention

By: Eva Ascarza
Supplement to the A Case, No. 523-005. This interactive tool is designed to enhance engagement with the Managing Customer Retention at Teleko case by allowing the student to explore and analyze key data from the experiment run in July (“July... View Details
Keywords: Algorithmic Decision Making; Simulation; Marketing Strategy; Customer Focus and Relationships; Analytics and Data Science
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  • Sep 26 2018
  • Testimonial

Making Sales Team Management A Strategic Priority

    Who Benefits Most in Disease Management Programs?

    Disease management programs aim to reduce cost by improving the quality of care for chronic diseases. Evidence of their effectiveness is mixed. Reducing health care spending sufficiently to cover program costs has proved particularly challenging. This study uses a... View Details
    • April 2009
    • Case

    Merck: Managing Vioxx (A)

    By: Robert L. Simons, Kathryn Rosenberg and Natalie Kindred
    This two-class case series allows students to stand in the shoes of CEO Ray Gilmartin during the unfolding stages of a reputational crisis. Merck's mission statement claims to "put patients first," but the company is widely criticized for putting profit before patient... View Details
    Keywords: Ethics; Crisis Management; Reputation; Decision Choices and Conditions; Customers; Business or Company Management; Cost vs Benefits; Corporate Accountability; Business and Shareholder Relations; Business and Stakeholder Relations; Customer Focus and Relationships; Pharmaceutical Industry
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    • September 1992 (Revised August 2004)
    • Supplement

    Martin Marietta: Managing Corporate Ethics (C-1)

    By: Lynn S. Paine
    The division human resources officer must decide whether an older employee should be disciplined for misusing company time and for improperly filling out time cards for his work on government contracts. Intended to focus on the various factors relevant to disciplining... View Details
    Keywords: Ethics; Human Resources; Contracts; Management; Situation or Environment
    Related
    • 03 Mar 2023
    • Research & Ideas

    When Showing Know-How Backfires for Women Managers

    Most of us would like to impress the people we work with. But new research from Harvard Business School Assistant Professor Alexandra Feldberg finds that, for women managers, this aspiration can undermine performance. Feldberg discovered that women View Details
    Keywords: by Kara Baskin; Retail; Consumer Products
    • May 2003
    • Background Note

    Customer Management Strategy in Business Markets

    By: Das Narayandas
    Describes in detail customer management strategies in business markets, including selection decisions, design and management of customer relationship strategies, monitoring the health of customer relations, and linking the vendors' customer management effort to... View Details
    Keywords: Customer Focus and Relationships; Customer Relationship Management; Decision Making; Networks; Customization and Personalization; Manufacturing Industry
    Related
    • 24 Apr 2006
    • Research & Ideas

    Managing Alignment as a Process

    of organizational alignment—the primary focus of this book—the enterprise must also align its employees and management processes with the strategy. Having aligned and integrated strategies at all... View Details
    Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
    • 09 May 2017
    • What Do You Think?

    Should Management Be Primarily Responsible to Shareholders?

    Summing Up How Do We Encourage CEOs to Manage for Sustainability? Important forces encourage short-term perspectives among managers as well as investors today. These include governance biases, tax policies,... View Details
    Keywords: by James Heskett
    • 14 May 2009
    • Sharpening Your Skills

    Sharpening Your Skills: Managing Teams

    mastery" goals probably lead to better effects than strict "performance" goals. Good people with the best of intentions can focus so much on a stretch goal that they fail to recognize how it leads to unethical behavior and/or excessive... View Details
    Keywords: Re: Multiple Faculty