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  • All HBS Web  (28,893)
    • People  (69)
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  • October 1995 (Revised January 2002)
  • Background Note

Managing Performance

By: John J. Gabarro and Linda A. Hill
Encourages managers to think critically about how to prepare for and give a performance appraisal interview. Presents frameworks for evaluating subordinates' work and suggestions for coaching them. View Details
Keywords: Performance Evaluation; Framework
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Gabarro, John J., and Linda A. Hill. "Managing Performance." Harvard Business School Background Note 496-022, October 1995. (Revised January 2002.)
  • 2008
  • Book

Managing Your Boss

By: John J. Gabarro and John P. Kotter
Managing your boss: Isn't that merely manipulation? Corporate cozying up? Not according to John Gabarro and John Kotter. In this handy guidebook, the authors contend that you manage your boss for a very good reason: to do your best on the job—and thereby benefit not... View Details
Keywords: Communication; Decision Making; Information Management; Managerial Roles; Negotiation Tactics; Performance Productivity; Personal Development and Career; Relationships; Personal Characteristics
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Gabarro, John J., and John P. Kotter. Managing Your Boss. Paperback ed. Harvard Business Review Classics. Harvard Business School Press, 2008.
  • December 2011 (Revised January 2015)
  • Background Note

The Product Manager

By: Jeffrey Bussgang, Thomas Eisenmann and Robert Go
Describes the role of product manager (PM) in technology companies, detailing 1) PMs' responsibilities; 2) different ways to organize the product management function; 3) how PMs interact with other functions within technology companies (e.g., engineering, product... View Details
Keywords: Product Marketing; Product Development; Product Design; Information Technology; Entrepreneurship
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Bussgang, Jeffrey, Thomas Eisenmann, and Robert Go. "The Product Manager." Harvard Business School Background Note 812-105, December 2011. (Revised January 2015.)
  • March 2006
  • Background Note

Strategic Compliance Management

Explains the construct of strategic compliance management (SCM) and asserts that managers and their firms can perform more effectively, that is, create or capture more value or better manage risk, when they comply with applicable laws, search for innovation... View Details
Keywords: Value Creation; Risk Management; Governance Compliance
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Bagley, Constance E. "Strategic Compliance Management." Harvard Business School Background Note 806-173, March 2006.
  • 2007
  • Book

Management Control Systems

By: Robert N. Anthony and Vijay Govindarajan
Management Control Systems, now in its 13th edition, builds on strengths from prior editions by offering a rich diversity of cases balanced with current material. The primary market for Management Control Systems is an MBA level elective in control systems. The... View Details
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Anthony, Robert N., and Vijay Govindarajan. Management Control Systems. 12th ed. Boston: McGraw-Hill/Irwin, 2007.
  • April 2010
  • Course Overview Note

Managing Human Capital

By: Boris Groysberg
Managing Human Capital, a second-year elective course at Harvard Business School, seeks to create business leaders who understand human resources practices essential to firm performance and who think strategically about managing their own careers. This Managing Human... View Details
Keywords: Human Resources; Human Capital; Management; Outcome or Result; Personal Development and Career
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Groysberg, Boris. "Managing Human Capital." Harvard Business School Course Overview Note 410-124, April 2010.​
  • Program

General Management Program

Summary Taking your organization and your career to the next level requires going beyond your field of expertise to gain an end-to-end view of the enterprise, an in-depth understanding of business operations, and a multidisciplinary approach to leadership. The General... View Details
  • August 1995 (Revised August 1995)
  • Background Note

Managing Information Technology in the 1990s: Information Management

By: Lynda M. Applegate and Geoffrey Bock
Provides an overview of information management technology, including hierarchical, relational, and object-oriented databases, document management systems, and hypertext. View Details
Keywords: Management; Information Technology
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Applegate, Lynda M., and Geoffrey Bock. "Managing Information Technology in the 1990s: Information Management." Harvard Business School Background Note 196-036, August 1995. (Revised August 1995.)
  • 2019
  • Working Paper

Managing Churn to Maximize Profits

By: Aurelie Lemmens and Sunil Gupta
Customer defection threatens many industries, prompting companies to deploy targeted, proactive customer retention programs and offers. A conventional approach has been to target customers either based on their predicted churn probability, or their responsiveness to a... View Details
Keywords: Churn Management; Defection Prediction; Loss Function; Stochastic Gradient Boosting; Customer Relationship Management; Consumer Behavior; Profit
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Lemmens, Aurelie, and Sunil Gupta. "Managing Churn to Maximize Profits." Harvard Business School Working Paper, No. 14-020, September 2013. (Revised December 2019. Forthcoming at Marketing Science.)
  • July 2014
  • Case

Thompson Asset Management

By: William Fruhan and John Banko
Thompson Asset Management (TAM) is a small investment advisory and asset management firm in Jacksonville, Florida, with about $100 million in assets under management in two different funds. Since starting the firm in 2009, the CEO and founder Allison Thompson has had a... View Details
Keywords: Small Business; Asset Management; Expansion; Investment Portfolio; Financial Services Industry; Florida
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Fruhan, William, and John Banko. "Thompson Asset Management." Harvard Business School Brief Case 914-565, July 2014.
  • 13 Jan 2012
  • News

Crowdsourcing Management Reviews for Better Management

  • Web

General Management Programs

  • June 2015 (Revised February 2017)
  • Case

Uber and Stakeholders: Managing a New Way of Riding

By: Rosabeth Moss Kanter and Daniel Fox
By 2015, technological innovations—the smartphone and the advanced data connectivity that enabled it—created new opportunities for people to move around cities quickly and conveniently without owning a car, via car-sharing services like Zipcar or new ride-sharing... View Details
Keywords: Uber; Ride-sharing; Sharing Economy; Transportation Network Company; Leadership And Change Management; Stakeholder Management; Managing Change; Leadership; Regulation; Smartphones; Web-enabled Application; Disruptive Technology; Startup Management; Entrepreneurship; Business and Stakeholder Relations; Transportation; Mobile Technology; Transportation Industry; Technology Industry
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Kanter, Rosabeth Moss, and Daniel Fox. "Uber and Stakeholders: Managing a New Way of Riding." Harvard Business School Case 315-139, June 2015. (Revised February 2017.)
  • November 2010 (Revised May 2012)
  • Case

Innovating into Active ETFs: Factor Funds Capital Management LLC

By: Kenneth A. Froot, Lauren Cohen and Scott Waggoner
Kishore Karunakaran, President and COO of FFCM, faces a variety of challenges in launching an innovative investment management business in the rapidly evolving ETF space. View Details
Keywords: Investment Management; Institutional Investments; Entrepreneurial Finance; Financial Management; Innovation Strategy; Corporate Entrepreneurship; Capital Markets; Investment Funds; Financial Strategy; Management Teams; Financial Services Industry; Boston
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Froot, Kenneth A., Lauren Cohen, and Scott Waggoner. "Innovating into Active ETFs: Factor Funds Capital Management LLC." Harvard Business School Case 211-031, November 2010. (Revised May 2012.)
  • Program

Investment Management Workshop

Summary The Investment Management Workshop convenes the world's top principals, portfolio managers, and executives to explore the latest industry strategies and best practices. Focused on asset management, business strategy, business... View Details
  • 16 Nov 2009
  • News

Total quality management

  • October 1989
  • Background Note

Managing Major Accounts

By: Frank V. Cespedes
Written as an introduction to a module in the second-year MBA course, Marketing Implementation. Discusses issues encountered in the selling and management of major accounts. The topics covered include: 1) reasons for the increasing importance of major account... View Details
Keywords: Accounting Audits; Marketing; Marketing Strategy; Consumer Behavior; Market Participation; Relationships; Salesforce Management
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Cespedes, Frank V. "Managing Major Accounts." Harvard Business School Background Note 590-046, October 1989.
  • March 2024 (Revised June 2024)
  • Case

The Annenberg Foundation: Promoting Diversity in the Investment Management Industry

By: Randolph B. Cohen and Johnson Elugbadebo
Keywords: Investment Management; Investing; Foundations; Fund Management; Diversity; Investment; Investment Funds; Financial Services Industry
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Cohen, Randolph B., and Johnson Elugbadebo. "The Annenberg Foundation: Promoting Diversity in the Investment Management Industry." Harvard Business School Case 224-065, March 2024. (Revised June 2024.)
  • 5 Feb 2009 - 7 Feb 2009
  • Conference Presentation

Corporate Stakeholders Management Framework: A FMCG Company Case Study

By: Shashank Shah
Keywords: Stakeholder Management; Consumer Products Industry; India
Citation
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Shah, Shashank. "Corporate Stakeholders Management Framework: A FMCG Company Case Study." Paper presented at the International Research Workshop on Spiritual and Ethical Foundations of Organizational Development, University of Delhi, Faculty of Management Studies and Pondicherry University, Department of Management Studies, Pondicherry, India, February 5–7, 2009.
  • 11 Feb 2014
  • News

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