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  • 26 Apr 2023
  • In Practice

Is AI Coming for Your Job?

tools that are now being introduced will have a profound impact on the labor market, leading to the eventual elimination of many jobs and the restructuring of many others. The effect will be particularly acute among knowledge... View Details
Keywords: by Kristen Senz; Technology
  • 05 Jul 2023
  • What Do You Think?

How Are Middle Managers Falling Down Most Often on Employee Inclusion?

“Organizations know how to hire people with diverse backgrounds; they don’t seem to be doing a very good job of retaining them.” Whether based largely on conviction or the acceptance of research on the business value of a diverse... View Details
Keywords: by James Heskett
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

January–February 2018 Harvard Business Review More Than a Paycheck: How to Create Good Blue-Collar Jobs in the Knowledge Economy By: Campbell, Dennis, John Case, and Bill Fotsch Abstract—Fifty years ago a good blue-collar View Details
Keywords: Sean Silverthorne
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

in the ordinary course of managing. How managers make decisions and what they decide – what opportunities to pursue, what goals to set, how to measure performance, how to pay people, how much to invest in risk management, technology, View Details
Keywords: by Dina Gerdeman
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

finding the right match with people who could run those more distant stores and train people,” says Hyde. Despite these issues, Ample Hills expanded from the East Coast to the West, opening a store in the trendy Los Feliz neighborhood of... View Details
Keywords: by Pamela Reynolds
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

and wail from the back seat: “Where are the fries?” Disappointment ensues. The reason for the oversight—and the frustrating customer experience—may have nothing to do with the fast-food worker’s skill level. In fact, new research shows that poor performance on the... View Details
Keywords: by Kara Baskin; Food & Beverage
  • 11 Sep 2017
  • Research & Ideas

Why Employers Favor Men

It’s not news that women are much less likely to get hired for jobs than men, even when the candidates have the exact same qualifications. Now, new research sheds light on why this happens. Employers favor men not because they are... View Details
Keywords: by Dina Gerdeman
  • Teaching Interest

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

highly trained staff involved with the scan performed his or her job well, but it was the hospital's hierarchical and siloed structure—so common in health care—that no longer worked. The solution, according... View Details
Keywords: by Maggie Starvish
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

like. So you’ll be more effective, more joyful. You’ll bring along more successful people, and you’ll have more career endurance. Morrell: Thirty-three million Americans have quit their jobs since the spring of 2021. What can good leaders... View Details
Keywords: by Dan Morrell
  • 07 Jul 2010
  • First Look

First Look: July 7

Bidwell Corporation, must decide the best way to replicate his innovative, award-winning approach to curing poverty. Manchester Bidwell's approach, which provides both adult job training tuned to fill the... View Details
Keywords: Martha Lagace
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

detailing the scope of Walmart’s operations and current strategies in the case “Walmart’s Workforce of the Future.” Published in April, it offers an overview of the considerable investments the retail giant is making in its e-commerce infrastructure, in its employee... View Details
Keywords: by Julia Hanna; Retail
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

men to the bench. “There was plenty of evidence showing Trump wasn’t particularly pro-diversity,” says Chang, noting that Trump had issued a memo telling federal agencies to halt diversity trainings because they were “un-American.” “It... View Details
Keywords: by Michael Blanding
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

jobs as well as labor, most agreed with author Gregory Clark's thesis that "labor quality," not just low cost, is a major driver of capital flows that leads to economic prosperity. This raised questions, though, about the impact... View Details
Keywords: by by Jim Heskett
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

game. It just tells them how the score will be kept. That is the role of value maximization in organizational life. It doesn't tell us how to have a great defense or offense, or what kind of plays to create or practice, or how much to View Details
Keywords: by Michael C. Jensen
  • March 2023 (Revised May 2023)
  • Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag
In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
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  • 28 Feb 2023
  • Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

correlated with different pathways to success,” says Fuller, who is also the co-director of HBS’ Managing the Future of Work project. Apprenticeships are rare outside the building trades in the US. Concerns abound that they pigeonhole students and consign them to View Details
Keywords: by Michael Blanding
  • 19 May 2021
  • Op-Ed

Why America Needs a Better Bridge Between School and Career

Over a year into the COVID-19 pandemic, there are hints of optimism as more people gain access to vaccines and the federal government injects more stimulus money into the economy. Yet, the outlook for workers remains mixed. The crisis has exacerbated existing... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

orchestra as a soloist just within reach. But suddenly, his performance started to worsen. No amount of practice or specialized training helped. In fact, the harder he raged against his decline, the faster it inevitably came. He took a... View Details
Keywords: by Avery Forman
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

managers and also something an individual should weigh when deciding whether to accept a management offer. Many companies spend a lot of time and money training their sales managers, but they’re not choosing the right people for the View Details
Keywords: by Dina Gerdeman

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