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Show Results For
- All HBS Web
(944)
- People (5)
- News (399)
- Research (330)
- Multimedia (6)
- Faculty Publications (49)
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- 05 Jul 2023
- What Do You Think?
How Are Middle Managers Falling Down Most Often on Employee Inclusion?
“Organizations know how to hire people with diverse backgrounds; they don’t seem to be doing a very good job of retaining them.” Whether based largely on conviction or the acceptance of research on the business value of a diverse... View Details
Keywords: by James Heskett
- 25 Jun 2024
- Research & Ideas
Rapport: The Hidden Advantage That Women Managers Bring to Teams
and wail from the back seat: “Where are the fries?” Disappointment ensues. The reason for the oversight—and the frustrating customer experience—may have nothing to do with the fast-food worker’s skill level. In fact, new research shows that poor performance on the... View Details
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
interview, Ely discusses the origins of the research, her experiences aboard an oil platform, and how this research can improve safety at other job sites. Sarah Jane Gilbert: How do you define masculine identity and what led you to study... View Details
- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
black socks in the training room may be the same person who costs you the game.” Companies can set similar expectations of employees. “Every profession has the equivalent of a uniform,” Sanders says. “Every workplace has rules.” 4. Send... View Details
- 17 Dec 2012
- Research & Ideas
Teaming in the Twenty-First Century
highly trained staff involved with the scan performed his or her job well, but it was the hospital's hierarchical and siloed structure—so common in health care—that no longer worked. The solution, according... View Details
Keywords: by Maggie Starvish
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
detailing the scope of Walmart’s operations and current strategies in the case “Walmart’s Workforce of the Future.” Published in April, it offers an overview of the considerable investments the retail giant is making in its e-commerce infrastructure, in its employee... View Details
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
jobs as well as labor, most agreed with author Gregory Clark's thesis that "labor quality," not just low cost, is a major driver of capital flows that leads to economic prosperity. This raised questions, though, about the impact... View Details
Keywords: by by Jim Heskett
- 30 Apr 2024
- Book
When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
in the ordinary course of managing. How managers make decisions and what they decide – what opportunities to pursue, what goals to set, how to measure performance, how to pay people, how much to invest in risk management, technology, View Details
Keywords: by Dina Gerdeman
- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
January–February 2018 Harvard Business Review More Than a Paycheck: How to Create Good Blue-Collar Jobs in the Knowledge Economy By: Campbell, Dennis, John Case, and Bill Fotsch Abstract—Fifty years ago a good blue-collar View Details
Keywords: Sean Silverthorne
- Teaching Interest
Managing the Future of Work (MBA Education—Elective Curriculum)
The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts. HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
assist, and score against an opponent with the help of AI and relentless 24-hour practice. Or when machines compose better memos, white papers, and poems than you could have written—by means of generative AI that recognizes patterns in masses of View Details
- 07 Jul 2022
- HBS Case
How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)
finding the right match with people who could run those more distant stores and train people,” says Hyde. Despite these issues, Ample Hills expanded from the East Coast to the West, opening a store in the trendy Los Feliz neighborhood of... View Details
Keywords: by Pamela Reynolds
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
orchestra as a soloist just within reach. But suddenly, his performance started to worsen. No amount of practice or specialized training helped. In fact, the harder he raged against his decline, the faster it inevitably came. He took a... View Details
Keywords: by Avery Forman
- 02 Jun 2022
- Research & Ideas
Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'
like. So you’ll be more effective, more joyful. You’ll bring along more successful people, and you’ll have more career endurance. Morrell: Thirty-three million Americans have quit their jobs since the spring of 2021. What can good leaders... View Details
Keywords: by Dan Morrell
- 07 Jul 2010
- First Look
First Look: July 7
Bidwell Corporation, must decide the best way to replicate his innovative, award-winning approach to curing poverty. Manchester Bidwell's approach, which provides both adult job training tuned to fill the... View Details
Keywords: Martha Lagace
- 21 Nov 2023
- Cold Call Podcast
Cold Call: Building a More Equitable Culture at Delta Air Lines
- 21 Oct 2022
- Research & Ideas
People Trust Business, But Expect CEOs to Drive Social Change
Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
- 24 Jul 2000
- Research & Ideas
Value Maximization and Stakeholder Theory
game. It just tells them how the score will be kept. That is the role of value maximization in organizational life. It doesn't tell us how to have a great defense or offense, or what kind of plays to create or practice, or how much to View Details
Keywords: by Michael C. Jensen
- 28 Feb 2023
- Research & Ideas
Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note
correlated with different pathways to success,” says Fuller, who is also the co-director of HBS’ Managing the Future of Work project. Apprenticeships are rare outside the building trades in the US. Concerns abound that they pigeonhole students and consign them to View Details
Keywords: by Michael Blanding
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
organizational entry points. What entry-level jobs truly require a four-year degree to succeed? Can you remove degree requirements or other barriers to cast a wider net? What skills and training will help... View Details