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Publications

Publications

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Filter Results: (202) Arrow Down Arrow Up

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  • All HBS Web  (202)
    • News  (74)
    • Research  (116)
    • Multimedia  (6)
  • Faculty Publications  (38)

Show Results For

  • All HBS Web  (202)
    • News  (74)
    • Research  (116)
    • Multimedia  (6)
  • Faculty Publications  (38)
← Page 5 of 202 Results →
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

control of store owners: Employees showing up late—or sometimes not at all. Managers are aware that employee lateness and absenteeism is prevalent and expensive to their operations. Now, researchers at Harvard Business School have gone a... View Details
Keywords: by Ben Rand; Retail
  • 28 Oct 2014
  • First Look

First Look: October 28

examines the operations strategy of Whole Foods, one of the largest natural grocery chains in the United States. In late 2013, Whole Foods was expanding rapidly, with a publicly stated goal of growing from 351 to 1,000 domestic View Details
Keywords: Carmen Nobel
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

to learn how being last affects consumer behavior. To get started, Buell and Harvard student Jay Chakraborty observed customers at a local grocery store with five checkout lanes—a total of 286 customers over... View Details
Keywords: by Michael Blanding; Retail; Service
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

Miller vowed to hide his criminal past from the business world—a secret he managed to keep for more than 40 years. That was back in 1982, when arrest and prison records were recorded on paper, stored in filing cabinets, and were much... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 25 Oct 2010
  • HBS Case

Tesco’s Stumble into the US Market

Tesco PLC is the third-largest retailer in the world, just behind Wal-Mart and Carrefour. But that didn't make the UK-based chain immune from many costly mistakes as it entered the US market in 2006. For example, it opened some of its Fresh & Easy View Details
Keywords: by Sean Silverthorne; Retail
  • Web

Business & Environment - Faculty & Research

with reusable grocery bags has been strongly promoted as environmentally and socially conscious. In parallel, firms have joined policy makers in using a variety of initiatives to reduce the use of plastic bags. However, little is known... View Details
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

behaviors we see out there is to remember that people can express their prosociality in different ways. Some people might be more willing to give at a grocery store when they ask you to donate at the... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

though—that neighborhoods with less educated, lower-income residents have fewer grocery store and restaurant choices nearby. “These results seem compatible with the literature on ‘food deserts’ that... View Details
Keywords: by Dina Gerdeman
  • 01 Jun 2022
  • News

The Exchange: Same Great Price, Now with Fewer Chips

John Gourville and Alex MacKay (Image by John Ritter) Rising inflation and pandemic-related supply-chain challenges are driving up prices at the grocery store. While some manufacturers, like Procter & Gamble, have come forward to announce... View Details
Keywords: Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 04 Sep 2019
  • News

From Retail to Real Estate

(Drake Real Estate Partners LLC) (Drake Real Estate Partners LLC) When Nicolas Ibañez’s (MBA 2011) grandfather opened the doors of a grocery store in the 1950s, it was Chile’s first supermarket and an... View Details
  • 20 Apr 2020
  • Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

thereafter, the world started to change quickly and dramatically. The impending health crisis and mass stockpiling consumed the collective psyche. And a tweet from the UK went viral: a nurse who had worked all day taking care of COVID-19 patients was unable to buy... View Details
  • 01 Mar 2024
  • News

Unlocking the Power of Community

When Tara Fung (MBA 2016) explains Co:Create, the company she cofounded in 2022 and now leads as CEO, she doesn’t mention Web3 first. “We help innovative brands and creators unlock the power of community,” she explains. Co:Create does this with a new, gamified approach... View Details
Keywords: April White
  • 01 Oct 1999
  • News

Eight Among Many: Peter G. Harf

divisions - Coty and Lancaster - and its seven thousand employees worldwide. The Coty Division manufactures mass-market fragrances, cosmetics, and skin-care products that are available in drug and grocery stores, while the Lancaster Group... View Details
Keywords: Susan Young
  • Web

Advisory Board - Entrepreneurship

double digit comparable store and delivery sales growth. In 1998, Todd left Staples to co-found dry cleaner Zoots with Staples founder, Tom Stemberg (who remained Staples C.E.O.). Todd was C.E.O. of Zoots for five years, building the... View Details
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

makes consumers more willing to pay for safety features." Already during the pandemic, companies have been creative in identifying "low-hanging fruit" that could be quickly implemented in their operations. Grocery View Details
Keywords: by Hong Luo and Alberto Galasso
  • 13 Nov 2013
  • Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

to drive to the grocery store to pick up the kids and go on errands, rather than pushing it to its limits on the open road. They were not interested in the racing heritage of Porsche. The commentators would... View Details
Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

their entrepreneurial idea so they can focus on mission-critical tasks. [div class=infogram-embed data-id=_/MM3hdSNww6O36W0ScOuG][/div] Similarly, you can free up time for important or enjoyable activities by buying your way out of chores and other unpleasant... View Details
Keywords: by Dina Gerdeman
  • 31 Mar 2011
  • Research & Ideas

From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

John Osher is one of those casually and spectacularly successful people who make serial entrepreneurship look like a cakewalk. He began racking up wins at an early age—starting and selling both a vintage clothing store and an earring... View Details
Keywords: by Dennis Fisher; Consumer Products
  • 24 Apr 2019
  • Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

unusual to find stores from the same chain selling a product for different prices in different regions or online. Cavallo attributes this to the transparency afforded by the internet and customers’ concerns about fairness. “The web allows... View Details
Keywords: by Roberta Holland; Retail
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