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  • All HBS Web  (273)
    • News  (61)
    • Research  (163)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (28)

Show Results For

  • All HBS Web  (273)
    • News  (61)
    • Research  (163)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (28)
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  • 08 Feb 2022
  • Research & Ideas

Silos That Work: How the Pandemic Changed the Way We Collaborate

globe and within Microsoft, as employees broke off into subgroups that largely conversed among themselves from home. Within these insular groups, the authors found that communication often intensified. As an example, View Details
Keywords: by Jay Fitzgerald
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

and customers. At the same time, the new approach provides more accurate cost-driver rates by allowing unit times to be estimated even for complex, specialized transactions. Estimating the cost per time unit of capacity. Instead of surveying View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 13 Mar 2023
  • Op-Ed

How Leaders Should Leave

Even the most loyal, long-serving employee may consider resigning from a job once or twice in a career in order to reboot or get ahead. Large organizations can offer more lateral opportunities to further your development, but the higher... View Details
Keywords: by John Quelch
  • 23 Mar 2010
  • First Look

First Look: March 23

scheduling affect operational performance and the quality of labor at the stores. The case describes the tasks (both in-store logistics and customer service tasks) that are carried out by store employees at... View Details
Keywords: Martha Lagace
  • 24 Feb 2016
  • Research & Ideas

Why It's Best to Take Tests Early in the Day

It also happens that most Danish students have scheduled breaks during the school day, typically just before 10 a.m. and noon, which last between 20 to 30 minutes. This gave the researchers a chance to gauge whether recess might thwart... View Details
Keywords: by Carmen Nobel; Education
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

described the register for the first time and explained how it would prevent theft and give an accurate account of the day's receipts. The goal of this stage was to schedule a demonstration of the machine in a nearby hotel where the... View Details
Keywords: by Walter A. Friedman
  • 07 Mar 2022
  • Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

colleagues and lower-level employees.” Encourage impromptu meetups, not just scheduled meetings. “Have more informal lunches and conversation,” she says. The more opportunity there is to share and exchange opinions, the more included... View Details
Keywords: by Pamela Reynolds
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

leaders who create arcane and tedious processes can kill employee morale and cripple company performance just as quickly as an adversary who pours sand into the gas tank of a company vehicle, Thomke writes in the MIT Sloan Management... View Details
Keywords: by Dina Gerdeman
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

employees. Restaurant owners must also provide flexibility in scheduling due to childcare needs and the possibility that summer programs and schools may be closed until September or later. Some employees may... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

acknowledgement of the awkward and tricky working situation. Assessing short-term goals keeps everyone on the same page and pushing forward together. As employees start to shift gradually back into the office (with hybrid... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

sciences and materials sciences provide sufficient growth opportunities to sustain consistent and superior performance? Would DSM’s 21,000 employees worldwide embrace the DSM Strategy 2018: “Driving profitable growth through science-based... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

physically and emotionally, about these events? How did they motivate you going forward? What are 1-2 lowlights from your experience? It could be that one time you really thought the company was dead or when one of your best employees... View Details
Keywords: by Julia Austin
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

the current schedule and work sequencing was an acceptable risk. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/610016-PDF-ENG Purchase this supplement (B): http://cb.hbsp.harvard.edu/cb/product/610017-PDF-ENG Purchase this... View Details
Keywords: Martha Lagace
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

Brodsky. “With idle time, the organization is often hurt by it, and it’s not enjoyable for employees either.” Involuntary idle time can have a variety of causes, including built-in excess capacity, in which a company intentionally View Details
Keywords: by Michael Blanding
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

this a priority, nagging them like worried grandmothers and sending chicken soup to their home offices if that is what it takes. Leaders also need to model self-care for their teams. Looking disheveled and exhausted in virtual meetings can rattle View Details
Keywords: by Sean Silverthorne
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

it out later,’” says Beshears. “But then there is never a convenient time.” Providing a deadline, even one that isn’t strictly mandatory, cuts through the procrastination cycle, spurring employees to action. Nudges are less expensive and... View Details
Keywords: by Michael Blanding
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

short-term operational and tactical issues. It is important to meet to discuss and solve operational problems. But companies err when they devote all their time together for fire-fighting and coping with near-term issues. The formal strategy execution system View Details
Keywords: by Martha Lagace
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

calendar to tackle your most challenging work, particularly when your energy is high, and focus on giving it your undivided attention by turning off distracting notification pings on your phone, email, and Slack channels. In a recent study, computer engineers who were... View Details
Keywords: by Dina Gerdeman
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

2010 terms, as a share of national income) were scheduled to revert to Colombian ownership in that year. The money to buy them for the new canal effort, then, would have gone to Bogotá instead of the shareholders in the moribund French... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 17 Sep 2018
  • Research & Ideas

Welcome to Retirement. Who Am I Now?

How companies can help Companies can help an older employee ease into retirement by organizing a send-off with a personal touch or ritual that expresses how much the worker is appreciated. “If the company treats people with dignity and... View Details
Keywords: by Dina Gerdeman; Entertainment & Recreation
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