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  • All HBS Web  (185)
    • News  (65)
    • Research  (105)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (37)

Show Results For

  • All HBS Web  (185)
    • News  (65)
    • Research  (105)
    • Events  (1)
    • Multimedia  (3)
  • Faculty Publications  (37)
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  • 10 Jan 2005
  • Research & Ideas

Motivation and the Cross-Sector Alliance

violence prevailing in Colombia in the past decades had affected the company, creating dysfunctions that, by 1991, put Indupalma on the verge of bankruptcy.12 Its management soon realized that, to remain viable, the company would need to... View Details
Keywords: by James Austin, Ezequiel Reficco & SEKN research team
  • 02 Jul 2014
  • What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

heroes of these large successful corporations, in spite of their dysfunctional 'leadership'." Today's leadership heroes, however, stimulated debate about just what constitutes leadership. It is an important discussion, as several... View Details
Keywords: by James Heskett
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

that performance measure look more favorable. Surprisingly, this extra work can be dysfunctional from a firm's perspective, especially when labor markets are most competitive. In a hot labor market, a firm will lose employees to its... View Details
Keywords: by Ann Cullen; Financial Services
  • 14 Apr 2015
  • First Look

First Look: April 14

explores dysfunctional dynamics, adversarial, and politically charged relationships, and those that are harmful to well-being. Evocative constructs are leveraged, including secrets, betrayals, anthropomorphism, lying, infidelity,... View Details
Keywords: Sean Silverthorne
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

broad-based therapies. Instead, the focus should be on enrolling subpopulations, based on diagnostic testing, in trials of targeted drug treatments and on monitoring and assessing effectiveness after drugs are approved. A dysfunctional... View Details
Keywords: Martha Lagace
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

violate the accepted norms and rules of engagement. If someone clearly engages in personal attacks or withholds a dissenting view only to obstruct the implementation later, they need to be held responsible for such dysfunctional behavior.... View Details
Keywords: by Martha Lagace
  • 03 Oct 2013
  • Research & Ideas

Lehman Brothers Plus Five: Have We Learned from Our Mistakes?

banking sectors with Dodd-Frank, we have failed to execute the new regulations, due largely to a dysfunctional Congress refusing to appropriate the funds needed to write the new rules and have them enforced. We may have missed the... View Details
Keywords: Re: Multiple Faculty; Banking; Financial Services; Construction; Real Estate
  • 22 Sep 2009
  • First Look

First Look: September 22

team launch. Describes how to diagnose emergent team processes such as information exchange, collaboration, decision making, impression formation, and underlying identity dynamics. Includes steps managers can take to improve dysfunctional... View Details
Keywords: Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

usually have some previous experience working with them. However, they are grounded in work processes and decision-making patterns that may be dysfunctional in the new environment. Their thinking is also likely to remain focused on the... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 06 Apr 2015
  • Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

stigmatization and dysfunctional finger-pointing being the result." Stress Or Mental Illness? A culture of 3 a.m. emails and competition in the conference rooms can contribute to workplace stress. A 2013 survey by the American Psychiatric... View Details
Keywords: by Michael Blanding; Health; Air Transportation
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

six years the bowls and athletic conferences went through three major reorganizations in the apparently dysfunctional system of matching teams. The upshot, in economist terms, is that the market has since become increasingly thick—larger... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • 29 Sep 2015
  • First Look

September 29, 2015

dysfunction had been tracked. Key factors for integrating outcomes measurement into the clinical workflow include ongoing communication between cross-functional teams composed of clinicians and technical professionals, an iterative design... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

scholarship that has documented how important, fundamental ideas can emerge from “use-inspired” research (see Pasteur’s Quadrant (Stokes, 1997)). The paper concludes by suggesting reforms to overcome the dysfunctional fixation on... View Details
Keywords: Dina Gerdeman
  • 10 Jan 2005
  • Research & Ideas

How to Put Meaning Back into Leading

relatively benign forms, such as small acts of nonconformity. But it can also emerge more brutally and with quite dysfunctional consequences. Without meaning, individuals tend to become rigid and hollow. Society itself seems shallow and... View Details
Keywords: by Martha Lagace
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

Effects of Performance Pressure on Teams' Knowledge Use and Performance". Her research on more than seventy audit and consulting teams—combining survey data, hundreds of interviews, and direct observation at meetings—reveals insights into the hows and whys of View Details
Keywords: by Sarah Jane Gilbert
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

technocratic, top-down oversight of the health care system, as opposed to something organic, entrepreneurial. What I did in Market-Driven Health Care was to say, this emperor has no clothes. Managed care is just not working. But to say that the whole system is View Details
Keywords: by Sean Silverthorne; Health
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

US business interests. If you put aside feelings about partisanship and individuals, there were a number of things the Trump administration did that were supportive of business growth and economic growth. But the volatility and View Details
Keywords: by Dina Gerdeman
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

become a proving ground for women, with costs similar to those identified for men. A woman social worker, for example, invested in proving her emotional availability (a socially-approved "feminine" trait sometimes required on the job) may foster View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

lose your bearings. Q: How pernicious a problem is denial in business today? A: Denial has always been a problem. What is different today is that the cost of denial has become so high. We are living in a less forgiving world than we once did. Here's an example. General... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

leaders that 'buck' the now orthodox definition of the balanced, emotionally intelligent, people-focused leader the likes of Gates and Jobs may have highly effective leaders below them and they are the true heroes of these large successful corporations, in spite of... View Details
Keywords: by James Heskett; Service
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