by Zoë Chance - Publications - Faculty & Research

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

human toll to letting algorithms do the work. “Maybe there is a bias from people who have been traditionally hiring men.” Searches on popular recruiting sites might seem like a neutral way to find prospective candidates, but their underlying technology can reinforce... View Details

Keywords: by Michael Blanding; Technology

16 Oct 2008
Working Paper Summaries

Making the Gambler’s Fallacy Disappear: The Role of Experience

Keywords: by Gregory M. Barron & Stephen Leider

05 Jul 2023
HBS Case

What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

an analytical orientation often find comfort in data, leaning on numbers or models to develop a plan that provides the best chance for success (e.g., “data is king”). Contextual. Individuals with a contextual orientation tend to focus on... View Details

Keywords: by Ben Rand

29 May 2008
Working Paper Summaries

Some Neglected Axioms in Fair Division

Keywords: by John W. Pratt

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

motivate other younger executives who will feel inspired by the possibility of promotion under your leadership. My advice is always to avoid, if possible, hiring your old cronies from previous companies before you’ve given the incumbents... View Details

Keywords: by John Quelch

10 Oct 2007
Working Paper Summaries

Harnessing Our Inner Angels and Demons: What We Have Learned About Want/Should Conflicts and How That Knowledge Can Help Us Reduce Short-Sighted Decision Making

Keywords: by Katherine L. Milkman, Todd Rogers & Max H. Bazerman

18 Feb 2011
Working Paper Summaries

A Behavioral Model of Demandable Deposits and Its Implications for Financial Regulation

Keywords: by Julio J. Rotemberg; Financial Services

01 Nov 2021
What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

(iStockphoto/skynesher) Most CEOs recognize the power of organizational culture and the impact that it can have on the bottom line. They acknowledge the importance of shared values and behaviors that influence the way an organization conducts its business. One... View Details

Keywords: by James Heskett

13 Jul 2016
HBS Case

How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers

business by finding customers who needed rooms in cities hosting popular events. Source: GoodLifeStudio “If you don’t have a supply of houses and apartments, people are not going to come,” says Teixeira. The problem was, where to find... View Details

Keywords: by Michael Blanding; Retail; Service; Transportation

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

activity sponsored by Harvard Business School. That study sought to examine questions of M&A strategy and execution with a new rigor. Our in-depth findings will emerge over the next year or two, in the form of various books, articles,... View Details

Keywords: by Joseph L. Bower

05 Sep 2023
Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

it. Those emotions are deep-seated from an evolutionary standpoint. “From a survival perspective, we are risk-averse,” she says. “Just as we are interested in other people thinking well of us. Long ago, rejection by the group could, in... View Details

Keywords: by Michael Blanding

23 Apr 2007
Research & Ideas

Are Great Teams Less Productive?

Sarah Jane Gilbert: What led you to pursue this research? Amy Edmondson: This research, rather than being a single project, is part of a fifteen-year program of a half dozen or so projects in different settings, all focused on learning in and View Details

Keywords: by Sarah Jane Gilbert

04 Mar 2024
Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

that he was replacing a woman as opposed to a man affect his decision?” Most likely, yes. In studying the appointments of more than 2,000 federal judges and more than 5,000 corporate board members, Chang found that leaders have a strong tendency to replace “like people... View Details

Keywords: by Michael Blanding

08 Nov 2017
Research & Ideas

Handgun Waiting Periods Prevent Hundreds of Homicides Each Year

iStockPhoto State laws that require people to wait a few days before purchasing firearms reduce gun-related homicides by 17 percent, new research shows. Waiting periods saved 750 lives per year in the 17 states that had such policies in... View Details

Keywords: by Dina Gerdeman

17 Dec 2018
Research & Ideas

Women Receive Harsher Punishment at Work Than Men

of the University of Texas-Austin and Amit Seru of Stanford Graduate School of Business. A spate of alleged fraud by Wells Fargo has highlighted a dirty little secret in the financial industry: Misconduct by... View Details

Keywords: by Michael Blanding; Financial Services

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

across socioeconomic groups. Instead of experiencing happiness or well-being, HNAPs seek "relief in the accomplishment of tasks." Moving immediately to the next task on the list, they never savor accomplishments for long, he says. This creates a vicious cycle... View Details

Keywords: by Kim Girard

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

a host of dynamic multimedia material competing for his or her attention, we wanted to create a high-quality, engaging classroom experience. Both plot and character development in the book are inspired by a popular storytelling structure... View Details

Keywords: by Martha Lagace

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

not even be sure how. Yet reflection is important; it gives us a chance to pause and figure out what really matters, especially when struggling with a difficult issue professionally or personally, says Joseph Badaracco, the John Shad... View Details