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      • Faculty Publications  (145)

      by Sandra Sucher Remove by Sandra Sucher →

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      • November 2007
      • Case

      Differences at Work: Jason (A)

      By: Sandra J. Sucher and Rachel Gordon
      Jason is a member of his firm's recruiting team, which has a mandate to create a more diverse workforce. When the group decides to interview a candidate based on the candidate's race, Jason wonders whether they made the right decision and how, in general, diversity... View Details
      Keywords: Decisions; Ethnicity; Job Interviews; Race; Recruitment; Diversity
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jason (A)." Harvard Business School Case 408-016, November 2007.
      • November 2007
      • Supplement

      Differences at Work: Jason (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Jason (B) HBS Case No. 9-408-049 Jason decides that his firm should have a more articulated position that everyone in the firm understands about why diversity benefits the firm instead of pursing diversity because it feels like the “right” thing... View Details
      Keywords: Management Practices and Processes; Policy; Employees; Diversity
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jason (B)." Harvard Business School Supplement 408-049, November 2007.
      • November 2007
      • Case

      Differences at Work: Jenny (A)

      By: Sandra J. Sucher and Rachel Gordon
      Differences at Work: Jenny (A) HBS Case No. 9-408-017 is set in Amsterdam. Accompanied by her boss, Jenny is pitching a marketing engagement, but the prospective client keeps making comments about how attractive he finds her. View Details
      Keywords: Behavior; Personal Characteristics; Employees; Diversity; Netherlands
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jenny (A)." Harvard Business School Case 408-017, November 2007.
      • November 2007
      • Supplement

      Differences at Work: Jenny (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Jenny (B) HBS Case No. 9-408-050, we learn that Jenny's boss is woman who thought the entire incident was funny. Jenny wonders whether to confront her boss about her discomfort with the situation. View Details
      Keywords: Behavior; Employees; Gender; Conflict and Resolution
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jenny (B)." Harvard Business School Supplement 408-050, November 2007.
      • November 2007
      • Case

      Differences at Work: Allie (A)

      By: Sandra J. Sucher and Rachel Gordon
      On a business trip, Allie's boss demands that she and a colleague skip planned company meetings and "meet him at the beach in their bikinis." View Details
      Keywords: Behavior; Managerial Roles; Ethics; Gender; Diversity; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (A)." Harvard Business School Case 408-037, November 2007.
      • November 2007
      • Supplement

      Differences at Work: Allie (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Allie (B) HBS Case No. 9-408-055 Allie and her colleague initially refuse to go but when her boss makes a scene they reluctantly agree to accompany him to the beach despite his inappropriate behavior. Later back at company headquarters they tell... View Details
      Keywords: Ethics; Working Conditions; Rank and Position; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (B)." Harvard Business School Supplement 408-055, November 2007.
      • November 2007
      • Supplement

      Differences at Work: Allie (C)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: (C) HBS Case No. 9-408-056 Allie decides not to pursue a sexual harassment charge and instead remedies the situation by transferring to the marketing division in her company. She reflects on how powerless the situation made her feel and how it... View Details
      Keywords: Emotions; Ethics; Working Conditions; Rank and Position; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (C)." Harvard Business School Supplement 408-056, November 2007.
      • November 2007
      • Supplement

      Differences at Work: Ben (C)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Ben (C) 9-408-044 Ben shares the remark with his bosses who let Ben decide whether to report the incident to Human Resources. He decides not to, but several years later he still regrets his inaction. View Details
      Keywords: Decision Choices and Conditions; Employees; Working Conditions
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (C)." Harvard Business School Supplement 408-044, November 2007.
      • November 2007
      • Case

      Differences at Work: Erica (A)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Erica (A) HBS Case No. 9-408-015 Erica, a junior sales person, has just been offered the opportunity to attend an important client dinner. Later, Erica learns that she received the invitation because of her race. View Details
      Keywords: Race; Employees
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Erica (A)." Harvard Business School Case 408-015, November 2007.
      • November 2007
      • Supplement

      Differences at Work: Erica (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Erica (B) HBS Case No. 9-408-048, Erica discovers that both she and the client are African-American. She reflects on why she has been invited to attend the dinner. View Details
      Keywords: Race; Employees
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Erica (B)." Harvard Business School Supplement 408-048, November 2007.
      • November 2007 (Revised July 2009)
      • Case

      Differences at Work: Martin (A)

      By: Sandra J. Sucher and Rachel Gordon
      Martin, a gay man who was not out at his Italian firm, witnesses his division manager deliver a homophobic comment to his boss. He wonders what he should do. View Details
      Keywords: Prejudice and Bias; Behavior; Managerial Roles; Ethics; Gender; Diversity; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Martin (A)." Harvard Business School Case 408-019, November 2007. (Revised July 2009.)
      • November 2007 (Revised July 2009)
      • Supplement

      Differences at Work: Martin (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Martin (B) HBS Case No. 408052 Martin leaves the firm partially because of the incident but he does not tell his firm the reason for his departure. View Details
      Keywords: Demographics; Attitudes; Motivation and Incentives; Resignation and Termination
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Martin (B)." Harvard Business School Supplement 408-052, November 2007. (Revised July 2009.)
      • November 2007
      • Case

      Differences at Work: Sam (A)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Sam (A) HBS Case No. 9-408-021 Sam is one of the few minorities working at his company at the analyst level. He refuses a request from Human Resources to fill the “Asian spot” in his firm's diversity video. View Details
      Keywords: Ethnicity; Employees; Diversity
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sam (A)." Harvard Business School Case 408-021, November 2007.
      • November 2007
      • Supplement

      Differences at Work: Sam (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Sam (B) HBS Case No. 9-408-054 Sam receives an informal apology from Human Resources which leaves Sam feeling unsatisfied as it is not an official company response. Sam leaves the company for unrelated reasons shortly thereafter but still... View Details
      Keywords: Working Conditions; Human Resources; Social Psychology; Conflict and Resolution; Resignation and Termination; Employees; Policy
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sam (B)." Harvard Business School Supplement 408-054, November 2007.
      • November 2007 (Revised June 2016)
      • Background Note

      Differences at Work: The Individual Experience

      By: Sandra J. Sucher
      This note presents some basic concepts and findings from social science research that can help you anticipate and manage some of the complexities of differences at work. View Details
      Keywords: Demographics
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      Sucher, Sandra J. "Differences at Work: The Individual Experience." Harvard Business School Background Note 608-068, November 2007. (Revised June 2016.)
      • November 2007 (Revised October 2008)
      • Case

      Differences at Work: Will (A)

      By: Sandra J. Sucher and Rachel Gordon
      A colleague makes a stereotypical remark about gays that Will, an out gay man, knows to be wrong. He struggles with how to correct the senior colleague. View Details
      Keywords: Prejudice and Bias; Behavior; Ethics; Employees; Gender; Diversity; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Will (A)." Harvard Business School Case 408-013, November 2007. (Revised October 2008.)
      • November 2007 (Revised October 2008)
      • Supplement

      Differences at Work: Will (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Will (B), HBS Case No. 9-408-045, Will describes how decided to respond to the question so that his colleague could tell from his answer that Will was a gay man. View Details
      Keywords: Attitudes; Diversity
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Will (B)." Harvard Business School Supplement 408-045, November 2007. (Revised October 2008.)
      • November 2007
      • Case

      Differences at Work: Alex (A)

      By: Sandra J. Sucher and Rachel Gordon
      At an interview for his dream job, Alex has been asked an inappropriate question by the interviewer. How will Alex handle the situation? Should he accept the position is offered? View Details
      Keywords: Prejudice and Bias; Behavior; Job Interviews; Ethics; Human Resources; Diversity; Power and Influence
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Alex (A)." Harvard Business School Case 408-011, November 2007.
      • November 2007
      • Supplement

      Differences at Work: Alex (B)

      By: Sandra J. Sucher and Rachel Gordon
      In Differences at Work: Alex (B) HBS Case No. 9-408-042 turns to his uncle, an employment lawyer, to discuss the situation. After receiving a matching offer from his current firm, Alex decides to stay with his firm but concedes that he did not have to make any hard... View Details
      Keywords: Decisions; Ethics; Job Offer; Compensation and Benefits
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Alex (B)." Harvard Business School Supplement 408-042, November 2007.
      • November 2007
      • Case

      Differences at Work: Ben (A)

      By: Sandra J. Sucher and Rachel Gordon
      During a casual conversation one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark. What should Ben do? View Details
      Keywords: Prejudice and Bias; Behavior; Ethics; Religion; Employees; Diversity
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      Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (A)." Harvard Business School Case 408-012, November 2007.
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