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Publications

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  • All HBS Web  (2,108)
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    • News  (536)
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Show Results For

  • All HBS Web  (2,108)
    • People  (1)
    • News  (536)
    • Research  (1,310)
    • Events  (8)
    • Multimedia  (23)
  • Faculty Publications  (738)
← Page 5 of 2,108 Results →
  • 24 Jun 2013
  • Working Paper Summaries

The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy

Keywords: by Robert L. Simons
  • 09 Dec 2009
  • News

Robert Pozen's new book Too Big to Save?

  • 30 Oct 2014
  • Blog Post

Alumni: Where are they now? Featuring Robert Leke...

Africa clearly places one at the forefront of the socio-economic difficulties confronting the region today. However, I continue to be amazed by the profound determination and optimism which I discover in the people I meet: hope for a... View Details
Keywords: Consumer Products / Retail
  • 09 Nov 2016
  • HBS Seminar

Robert A. Miller, Tepper School of Business, Carnegie Mellon University

  • 20 Dec 2006
  • Working Paper Summaries

The Demise of Cost and Profit Centers

Keywords: by Robert S. Kaplan
  • 24 Jan 2005
  • Research & Ideas

Rethinking Activity-Based Costing

now possible through an approach that we call time-driven ABC, which we have successfully helped more than 100 client companies implement, including those described in this article. In the revised approach, managers directly estimate the resource demands imposed View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
  • 16 Sep 2015
  • Op-Ed

The Real Duty of the Board of Directors

capital. These rights are free from the burdens of ownership. Shareholders thus become temporary, while the corporation is permanent—controlled not by shareholders, but by the board of directors. Under a... View Details
Keywords: by Robert G. Eccles & Tim Youmans
  • 23 May 2011
  • Op-Ed

Leading and Lagging Countries in Contributing to a Sustainable Society

Editor's note: Please see related story, Corporate Sustainability Reporting: It's Effective. To what extent companies contribute to a sustainable society is a question increasingly important, not only to the companies themselves, but also to investors, the countries... View Details
Keywords: by Robert G. Eccles & George Serafeim
  • 20 Nov 2018
  • Working Paper Summaries

Reverse the Curse of the Top-5

Keywords: by Robert S. Kaplan; Education
  • 17 Nov 2015
  • Working Paper Summaries

Self-Interest: The Economist's Straitjacket

Keywords: by Robert Simons
  • 23 Mar 2010
  • News

Robert Huckman on the Passage of U.S. Healthcare Reform Legislation

  • 01 Dec 2004
  • News

A Life by Design

As a girl growing up in Riverdale, New York, Ivy Ross (PMD 68, 1994) was surrounded by modern design — and disliked it. The home she lived in and the furniture she sat on reflected the avant-garde sensibilities of her father, an... View Details
Keywords: Roger Thompson; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

but they will inform the process by asking questions like "How do we keep suppliers from accessing the payroll data?" Just as companies keep an eye on their equipment and supplies by conducting... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

A successful CM strategy must address each of the following processes. (Typical objectives and measures for customer management are shown in Figure 1.) 1. Customer selection. The customer selection process begins with an understanding of the customer, first View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

by themselves. They need contributions—actions and ideas—from everyone. Individuals far from corporate and regional headquarters create considerable value by finding new and improved ways of doing business.... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 08 May 2009
  • Working Paper Summaries

Capitalizing On Innovation: The Case of Japan

Keywords: by Robert Dujarric & Andrei Hagiu
  • Article

Adding Value by Talking More

By: Robert S. Kaplan, Derek A. Haas and Jonathan Warsh
The prevailing fee-for-service payment model has led health care administrators and physician practices to impose severe constraints on the time physicians spend talking, for which they are reimbursed poorly or not at all. New value-based reimbursement models, however,... View Details
Keywords: Value Creation; Cost Management; Health Care and Treatment; Customer Focus and Relationships; Health Industry
Citation
Read Now
Related
Kaplan, Robert S., Derek A. Haas, and Jonathan Warsh. "Adding Value by Talking More." New England Journal of Medicine 375, no. 20 (November 17, 2016): 1918–1920.
  • 01 Jun 2017
  • News

Powered by the HBS Fund

productivity. Professor Emeritus Robert S. Kaplan explain how he uses action research to lower the cost of health care. Professor Mihir Desai talk about his research and his testimony before Congress on international tax reform. View Details
  • 01 Jun 2002
  • News

Profile: The Invisible Hand - Robert Massie and God's Green Earth

Will the real Robert Kinloch Massie (DBA '89) please stand up? Priest. Politician. University lecturer. Medical marvel. Social activist. Prize-winning historian. Environmentalist. Executive. While Bob Massie is justified in rising to... View Details
Keywords: Garry Emmons; management; ethics
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

corporate policies that will be administered by corporate support units. Corporate office to business units: The corporate priorities are cascaded into business unit strategies. Business units to support units: The strategic priorities of... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
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