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- All HBS Web
(378)
- Faculty Publications (109)
- August 1995
- Teaching Note
KPMG Peat Marwick: The Shadow Partner TN
By: Richard L. Nolan
Teaching Note for (9-492-002). View Details
- August 1995
- Teaching Note
CIGNA Property and Casualty Reengineering (A) TN
By: Richard L. Nolan
Teaching Note for (9-196-059). View Details
Keywords: Insurance Industry
- July 1995 (Revised December 1996)
- Background Note
Process of Creative Destruction, The: Business Transformation
By: Richard L. Nolan
Nolan, Richard L. "Process of Creative Destruction, The: Business Transformation." Harvard Business School Background Note 196-018, July 1995. (Revised December 1996.)
- July 1995
- Background Note
Reengineering: Competitive Advantage and Strategic Jeopardy
By: Richard L. Nolan
Nolan, Richard L. "Reengineering: Competitive Advantage and Strategic Jeopardy." Harvard Business School Background Note 196-019, July 1995.
- 1995
- Working Paper
IT Architectures and Organizational Information Processing Capacity: A Synthesis and Illustration
By: Chiara Francalanci and Richard L. Nolan
- February 1995
- Background Note
Note on Reengineering, Transformation and New Management Principles
By: Richard L. Nolan
Keywords: Management Practices and Processes
Nolan, Richard L. "Note on Reengineering, Transformation and New Management Principles." Harvard Business School Background Note 195-226, February 1995.
- February 1995
- Background Note
Role of Management Consulting in Reengineering
By: Richard L. Nolan
Keywords: Management Practices and Processes
Nolan, Richard L. "Role of Management Consulting in Reengineering." Harvard Business School Background Note 195-200, February 1995.
- December 1994
- Background Note
Note on Estimating the Value of the "IT Asset" Part II
By: Richard L. Nolan
Nolan, Richard L. Note on Estimating the Value of the "IT Asset" Part II. Harvard Business School Background Note 195-199, December 1994.
- December 1994
- Background Note
Note on Estimating the Value of the "IT Asset" Part I
By: Richard L. Nolan
Nolan, Richard L. Note on Estimating the Value of the "IT Asset" Part I. Harvard Business School Background Note 195-197, December 1994.
- December 1994
- Case
Frito-Lay, Inc: The Stages Assessment
By: Richard L. Nolan
Keywords: Food and Beverage Industry
Nolan, Richard L. "Frito-Lay, Inc: The Stages Assessment." Harvard Business School Case 195-194, December 1994.
- September 1994
- Case
Marks & Spencer: Sir Richard Greenbury's Quiet Revolution
By: Joseph L. Bower and John B. Matthews Jr.
Marks & Spencer (M&S) is one of the world's greatest companies. In 1994, its management was chosen the most admired in Europe by 637 peers. The case explores how Sir Richard Greenbury, appointed the new chairman of the company in 1991, transformed his inheritance into... View Details
Keywords: Growth and Development Strategy; Business or Company Management; Business Strategy; Management Teams; Global Strategy; Multinational Firms and Management; Europe; United States
Bower, Joseph L., and John B. Matthews Jr. "Marks & Spencer: Sir Richard Greenbury's Quiet Revolution." Harvard Business School Case 395-054, September 1994.
- May 1994
- Case
Laura Ashley (D)
By: Richard L. Nolan
Describes the resignation of the CEO hired three years earlier to transform the company. View Details
Keywords: Transformation; Resignation and Termination; Management Succession; Performance Evaluation
Nolan, Richard L. "Laura Ashley (D)." Harvard Business School Case 194-146, May 1994.
- May 1994
- Case
Laura Ashley (C): Rebuilding and Transforming a Global Brand
By: Richard L. Nolan
Over the course of two years a CEO executes a business transformation strategy and key decisions. View Details
Keywords: Transition; Decisions; Performance Consistency; Performance Improvement; Business Strategy
Nolan, Richard L. "Laura Ashley (C): Rebuilding and Transforming a Global Brand." Harvard Business School Case 194-144, May 1994.
- May 1994 (Revised May 1995)
- Case
Laura Ashley (B): Defining a Strategy
By: Richard L. Nolan
A turnaround CEO engineers a business transformation and formulates short-term and long-term strategy after assessing the business situation. View Details
Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry
Nolan, Richard L. "Laura Ashley (B): Defining a Strategy." Harvard Business School Case 194-143, May 1994. (Revised May 1995.)
- April 1994 (Revised May 1995)
- Case
Laura Ashley (A): A New CEO Takes Charge
By: Richard L. Nolan
In a turnaround situation, a new CEO must take actions in the short term to gain control and exercise executive leadership and lay groundwork to formulate a long-term strategy to rebuild a viable business. View Details
Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry
Nolan, Richard L. "Laura Ashley (A): A New CEO Takes Charge." Harvard Business School Case 194-142, April 1994. (Revised May 1995.)
- April 1994 (Revised January 1995)
- Case
StarKist (A)
Set in April 1990, this case focuses on H.J. Heinz and its subsidiary, StarKist, the largest producer of canned tuna in the United States. During the 1980s, the public became increasingly concerned about tuna fishing practices that killed dolphins. StarKist was the... View Details
Keywords: Business Subsidiaries; Decision Choices and Conditions; Laws and Statutes; Management Teams; Brands and Branding; Environmental Sustainability; Competition; Mexico; United States
Vietor, Richard H.K., and Forest L. Reinhardt. "StarKist (A)." Harvard Business School Case 794-128, April 1994. (Revised January 1995.)
- October 1993 (Revised April 1994)
- Case
Jack Welch: General Electric's Revolutionary
By: Joseph L. Bower and Jay Dial
Describes the work of Jack Welch as CEO of General Electric from 1981 to 1992, focusing particularly on his transformation of the company's portfolio through extensive dispositions and acquisitions and the company's culture through a mandated process called "work out."... View Details
Keywords: Acquisition; Transformation; Investment Portfolio; Leadership Style; Management; Organizational Culture; Personal Development and Career
Bower, Joseph L., and Jay Dial. "Jack Welch: General Electric's Revolutionary." Harvard Business School Case 394-065, October 1993. (Revised April 1994.)
- September–October 1993
- Article
Managing by Wire
By: S. H. Haeckel and R. L. Nolan
Keywords: Management
Haeckel, S. H., and R. L. Nolan. "Managing by Wire." Harvard Business Review 71, no. 5 (September–October 1993): 122–132.
- March 1993
- Background Note
Stages Theory, The: A Framework for IT Adoption and Organizational Learning
By: Richard L. Nolan, David Croson and Katherine Seger
Describes Professor Richard Nolan's Stages Theory of Information Technology adoption by organizations. View Details
Keywords: Information; Body of Literature; Information Management; Information Publishing; Adoption; Organizational Structure; Organizational Design; Decision Making; Information Technology Industry
Nolan, Richard L., David Croson, and Katherine Seger. "Stages Theory, The: A Framework for IT Adoption and Organizational Learning." Harvard Business School Background Note 193-141, March 1993.
- March 1993
- Background Note
Note on Information Technology and Strategy
By: Richard L. Nolan and Katherine Seger
Provides a context for the evolution of information technology in business organizations, explains the emergence of information as an important resource to be managed, and provides a framework for assessing the strategic potential of information in the firm. View Details
Keywords: Information; Information Management; Information Technology; Business Strategy; Competitive Strategy; Cooperation; Adoption; Body of Literature; Archives; Annual Reports; Information Technology Industry
Nolan, Richard L., and Katherine Seger. "Note on Information Technology and Strategy." Harvard Business School Background Note 193-137, March 1993.