Publications

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General Management Faculty - Faculty & Research

Friedman Lecturer of Business Administration Director, Business History Initiative Joseph B. Fuller Professor of Management Practice Vikram Gandhi Gerald P. Kaminsky Senior Lecturer of Business Administration Rebecca M. Henderson John and Natty McArthur University... View Details

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Impact Stories - Impact Stories

Services, Products, and Business Models Professor Regina Herzlinger 26 Jul 2024 Working Knowledge Why Great Ideas Get Stuck in Universities by Ben Rand Play Recognizing Market... View Details

10 Jul 2018
First Look

New Research and Ideas, July 10, 2018

investors shapes information diffusion in the stock market. We exploit trade-level data to show that central brokers gather information by executing informed trades, which is then leaked to their best clients. We show that after large... View Details

Keywords: Dina Gerdeman

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General Management Awards & Honors - Faculty & Research

Henderson : Awarded the 2017 Viipuri Prize for outstanding research in the field of strategic management. The prize is awarded every two years by the Lappeenranta University of Technology (LUT) School of Business and Management. View Details

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Health Care - Faculty & Research

Affordable Care Act. The (A) case in this series discusses the legislative strategy in the House of Representatives, where three different committees each had jurisdiction over health care legislation. Blog Post Innovation in Health Care Education: A Call to Action By:... View Details

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Research - Health Care

decision-making by physicians and patients when it is... January 2024 Teaching Material Evaluating Innovations in the Organization of Primary Care: What Type of Innovation Is It and How Well Does It Align With the Six Factors? By: View Details

November 2022
Case

Ajax Health: A New Model for Medical Technology Innovation

By: Regina E. Herzlinger and Ben Creo

This case teaches key success factors for both startup and established MedTech firms. It examines how to structure a firm to maximize innovation and financial returns with organizational structures that better align the incentives for the different skill sets... View Details

Keywords: Business Startups; Success; Innovation Strategy; Mergers and Acquisitions; Market Entry and Exit; Financial Strategy; Business Model; Partners and Partnerships; Entrepreneurship; Private Equity; Technology Industry; Medical Devices and Supplies Industry

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Research - Global

needs are continuing to rise around the world. Drawing on a large body of recent... October 2024 Case Parexel: Scaling Up and Industry Dynamics By: Regina E. Herzlinger and Ben... View Details

December 2022 (Revised September 2024)
Case

Sword Health

By: Regina E. Herzlinger, Annelena Lobb and Carin-Isabel Knoop

Virgilio “V” Bento, CEO of Sword Health—a startup that provided virtual physical therapy to patients in self-insured firms via AI and sensor technology with supervision by a physical therapist with a doctorate—considered how to increase its U.S. market share. To do so,... View Details

Keywords: Business Growth and Maturation; Competitive Strategy; Health Industry; Technology Industry

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General Management Curriculum - Faculty & Research

2025 Q3Q4 3.0 Field Course: Innovating in Health Care (also listed under Technology & Operations Management) Regina Herzlinger Spring 2025 Q3Q4 3.0 Field Course: Innovating in Health Care, Q2 (also listed... View Details

August 1995 (Revised January 2024)
Supplement

Health Stop (B): Starting Up

By: Regina E. Herzlinger

Describes the long waiting time experienced by customers in Health Stops and asks students to specify the changes in its business model which could help solve the problem. View Details

Keywords: Business Model; Customer Focus and Relationships; Customer Satisfaction; Health Industry; Retail Industry

24 Apr 2014
News

Addressing roadblocks to innovation in health care

Innovation in health care is a national and international priority driven by demand for quality and universal access, yet it has proved very difficult to achieve. Regina E.... View Details

09 Jul 2009
News

Limited Choices

10 Sep 2009
News

We Don't Need a Public Option

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Technology & Innovation - Faculty & Research

creation of disruptive innovations that displace earlier technologies; development of innovations in sectors; and the impact of innovation on economic growth. Recent Publications Parexel: Scaling Up and Industry Dynamics By: Regina View Details

July 2013 (Revised July 2015)
Background Note

Innovating in Health Care—Framework

By: Regina E. Herzlinger

Contains the framework for the second-year Innovating in Health Care course. Delineates the role of six exogenous forces on new ventures: structure, financing, regulations, consumers, accountability, technology, and public policy and presents the essential elements of... View Details

Keywords: Health Care and Treatment; Management; Health Industry

May 2014
Case

Health Care Accountability: Examples in Cancer Treatment

By: Regina E. Herzlinger and Natalie Kindred

This case is designed to support a discussion of the importance of outcomes evidence in empowering the public to make better health care decisions, the desired level of transparency and accountability for health care providers, and the issues with current measuring and... View Details

Keywords: Accountability; Health Care; Cancer; Cancer Treatment; Memorial Sloan Kettering Cancer Center; Cancer Treatment Centers Of America; Vantage Oncology; Radiology; Risk Adjustment; Treatment Outcomes; Health Care Outcomes; Prostate Cancer; Transparency; Health Care and Treatment; Risk Management; Outcome or Result; Health Industry; United States