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  • All HBS Web  (222)
    • News  (49)
    • Research  (148)
    • Multimedia  (6)
  • Faculty Publications  (130)

Show Results For

  • All HBS Web  (222)
    • News  (49)
    • Research  (148)
    • Multimedia  (6)
  • Faculty Publications  (130)
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  • November 2012
  • Case

The Universalization of L'Oréal

By: Rajiv Lal and Carin-Isabel Knoop
In 2010, half of the world's cosmetics sales came from the so-called emerging markets for the first time; L'Oréal opened three new subsidiaries, in Egypt, Pakistan, and Kazakhstan; and the Paris, France-based cosmetics and personal care powerhouse declared its... View Details
Keywords: Retailing; Marketing; Cosmetics Industry; L'Oreal; India; R&D; Globalization; Product Development; Research and Development; Emerging Markets; Retail Industry; Latin America; Asia; Middle East
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Lal, Rajiv, and Carin-Isabel Knoop. "The Universalization of L'Oréal." Harvard Business School Case 513-001, November 2012.
  • February 2009
  • Case

HP: The Computer is Personal Again

By: Rajiv Lal and Cathy Ross
In September 2008, Todd Bradley, executive vice president of Hewlett-Packard Company's Personal Systems Group (PSG), gathered his thoughts before a meeting with his top executives and managers for product design and marketing. On the agenda was a discussion of... View Details
Keywords: Revenue; Product Positioning; Corporate Strategy; Computer Industry; Retail Industry
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Lal, Rajiv, and Cathy Ross. "HP: The Computer is Personal Again." Harvard Business School Case 509-010, February 2009.
  • February 2005 (Revised May 2005)
  • Case

Nordstrom: The Turnaround

By: Rajiv Lal and Arar Han
After a period of turbulence, the fourth generation of Nordstroms are in control of the $7.1 billion apparel retailer. They have instituted a number of changes in buying and IT that have turned the business around. What can they do to ensure future growth? View Details
Keywords: Transformation; Crisis Management; Growth Management; Organizational Structure; Information Technology; Apparel and Accessories Industry; Retail Industry
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Lal, Rajiv, and Arar Han. "Nordstrom: The Turnaround." Harvard Business School Case 505-051, February 2005. (Revised May 2005.)
  • November 2001
  • Case

Charles Schwab Corp.: Introducing A New Brand

By: Rajiv Lal and David Kiron
As the financial services industry converges, how should Charles Schwab, widely known as a discount brokerage firm, position its brand? This case presents elements of the company's overall brand strategy--including brand assets, choice of target audience, and media... View Details
Keywords: Growth and Development Strategy; Brands and Branding; Marketing Strategy; Financial Services Industry
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Lal, Rajiv, and David Kiron. "Charles Schwab Corp.: Introducing A New Brand." Harvard Business School Case 502-020, November 2001.
  • April 2001 (Revised January 2002)
  • Teaching Note

Callaway Golf Company (TN)

By: Rajiv Lal and Patricia Carrolo
Teaching Note for (9-501-019). View Details
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Lal, Rajiv, and Patricia Carrolo. "Callaway Golf Company (TN)." Harvard Business School Teaching Note 501-082, April 2001. (Revised January 2002.)
  • September 2018 (Revised April 2019)
  • Case

Sigfox: Building a Global IoT Network

By: Rajiv Lal, Mette Fuglsang Hjortshoej and Emilie Billaud
In 2018, Ludovic Le Moan and Christophe Fourtet, co-founders of the French tech startup Sigfox, reflected on the evolution of their venture and the way forward. Founded in 2009, Sigfox was a company that provided a global connectivity network for devices connected to... View Details
Keywords: Internet Of Things; Business Startups; Entrepreneurship; Transition; Information Technology; Business Strategy; Internet and the Web; Technology Adoption; Technology Industry; Telecommunications Industry; France; Europe
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Lal, Rajiv, Mette Fuglsang Hjortshoej, and Emilie Billaud. "Sigfox: Building a Global IoT Network." Harvard Business School Case 519-032, September 2018. (Revised April 2019.)
  • Research Summary

Overview

By: Rajiv Lal
Developing a course for our MBA students on the opportunities and challenges in Building a Business around Smart Connected Products/IoT View Details
Keywords: IoT; Smart Connected Products
  • February 2010
  • Teaching Note

Purolator Courier Ltd. (TN)

By: Rajiv Lal
Teaching Note for 508054. View Details
Keywords: Canada
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Lal, Rajiv. "Purolator Courier Ltd. (TN)." Harvard Business School Teaching Note 510-087, February 2010.
  • January 2010
  • Teaching Note

Staples: Back To The Future (TN)

By: Rajiv Lal
Teaching Note for [505044]. View Details
Keywords: Marketing
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Lal, Rajiv. "Staples: Back To The Future (TN)." Harvard Business School Teaching Note 510-075, January 2010.
  • October 2002
  • Teaching Note

Documentum, Inc. (TN)

By: Rajiv Lal
Teaching Note for (9-502-026). View Details
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Lal, Rajiv. "Documentum, Inc. (TN)." Harvard Business School Teaching Note 503-035, October 2002.
  • June 2009
  • Teaching Note

Best Buy Co., Inc.: Customer-Centricity (TN)

By: Rajiv Lal
Teaching Note for [506055]. View Details
Keywords: Electronics Industry; United States; Canada; Mongolia
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Lal, Rajiv. "Best Buy Co., Inc.: Customer-Centricity (TN)." Harvard Business School Teaching Note 509-074, June 2009.
  • March 2003
  • Supplement

Arnold Worldwide: Volkswagen Ads from 1995-2000

By: Rajiv Lal
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Lal, Rajiv. "Arnold Worldwide: Volkswagen Ads from 1995-2000." Harvard Business School Video Supplement 503-802, March 2003.
  • May 2002
  • Teaching Note

New Beetle, The (TN)

By: Rajiv Lal
Teaching Note for (9-501-023). Includes color exhibits. View Details
Keywords: Auto Industry; United States
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Lal, Rajiv. "New Beetle, The (TN)." Harvard Business School Teaching Note 502-088, May 2002.
  • April 2002
  • Teaching Note

Freeport Studio, TN

By: Rajiv Lal
Teaching Note for (9-501-021). View Details
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Lal, Rajiv. "Freeport Studio, TN." Harvard Business School Teaching Note 502-087, April 2002.
  • February 1991
  • Background Note

Managing Marginal New Products

By: Rajiv Lal
Keywords: Product Launch
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Lal, Rajiv. "Managing Marginal New Products." Harvard Business School Background Note 591-088, February 1991.
  • April 2023 (Revised August 2023)
  • Teaching Note

Adobe's Customer Journey

By: Sunil Gupta, Rajiv Lal and Celine Chammas
Teaching Note for HBS Case No. 522-033. View Details
Keywords: Customer Journey; Marketing Effectiveness
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Gupta, Sunil, Rajiv Lal, and Celine Chammas. "Adobe's Customer Journey." Harvard Business School Teaching Note 523-076, April 2023. (Revised August 2023.)
  • March 2006 (Revised February 2007)
  • Case

UBS: Towards the Integrated Firm

By: Rajiv Lal, Nitin Nohria and Carin-Isabel Knoop
In late June 2005, UBS Group CEO Peter Wuffli--anointed "Master of Zurich" by the financial press--was returning to Zurich from the firm's latest three-day Senior Leadership Conference (SLC). Tapping 600 top managers, this SLC featured an outdoor event at a former... View Details
Keywords: Integration; Programs; Leadership; Talent and Talent Management; Trust
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Lal, Rajiv, Nitin Nohria, and Carin-Isabel Knoop. "UBS: Towards the Integrated Firm." Harvard Business School Case 506-026, March 2006. (Revised February 2007.)
  • 03 May 2011
  • First Look

First Look: May 3

budget across various offline and online channels. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/511096-PDF-ENG State Bank of India: Transforming a State Owned Giant Rajiv Lal and Rachna... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

founder should do when faced with a supplier who is trying to bypass WildChina to reach customers directly—a common problem faced by intermediaries. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/811019-PDF-ENG Dubai Duty Free... View Details
Keywords: Sean Silverthorne
  • Teaching Interest

Overview

By: Rajiv Lal
I will be teaching the First Year Marketing course next year. View Details
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