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  • May 2024 (Revised May 2024)
  • Case

Market by Met Council: Revolutionizing Food Pantries in the Digital Age

By: Elisabeth Paulson and Michael W. Toffel
In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details
Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs
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  • 08 Feb 2017
  • News

In Trump’s America, the Price of Speech and Silence

  • 19 May 2010
  • News

D. Alfred N. & Lynn Manos Page Prize for Sustainability Issues in Business Curricula

  • 2008
  • Report

Survey Questionnaire on Environmental Management Practices: Summary of Results by Industry and Practices

By: Magali Delmas and Michael W. Toffel
This document provides a summary of the results of a survey on Environmental Management Practices (EMP) conducted by the University of California at Santa Barbara during October and November 2003. The survey was sent to 3255 facilities in 8 industrial sectors: pulp,... View Details
Keywords: Economic Sectors; Surveys; Management Practices and Processes; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Non-Governmental Organizations
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  • May 2019
  • Supplement

Did You Decide to Proceed by Targeting Three or Six New Products?

By: Michael W. Toffel
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  • 11 Apr 2023
  • News

A Rose by Any Other Name: Supply Chains and Carbon Emissions in the Flower Industry

  • 22 Mar 2016
  • News

Homo-activistische bedrijfsleiders goed voor zakencijfers

  • 09 Apr 2007
  • Research & Ideas

Industry Self-Regulation: What’s Working (and What’s Not)?

important questions to explore, according to Michael Toffel, a professor in the Technology and Operations Management Unit of Harvard Business School. Toffel has conducted extensive research and recently... View Details
Keywords: by Martha Lagace
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

reports. The paper, authored by Julia Adler-Milstein, an HBS doctoral candidate in the Health Policy Management program; Sara J. Singer, assistant professor at the Harvard School of Public Health and Harvard Medical School; and HBS... View Details
Keywords: by Julia Hanna; Health
  • 18 Aug 2008
  • Research & Ideas

How Disruptive Innovation Changes Education

book, coauthored with Michael B. Horn (HBS MBA '06) and Curtis W. Johnson, shows how the theory of disruptive innovation-which in a nutshell explains why organizations experience difficulty with particular... View Details
Keywords: by Martha Lagace; Education
  • 15 Jun 2012
  • News

How Competition Can Encourage Unethical Business Practices

  • 11 Apr 2023
  • News

A Rose by Any Other Name: Supply Chains and Carbon Emissions in the Flower Industry

  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

benefit allied politicians. Download the paper: http://www.hbs.edu/research/pdf/08-100.pdf Coming Clean and Cleaning Up: Is Voluntary Disclosure a Signal of Effective Self-Policing? Authors:Michael W. Toffel... View Details
Keywords: Martha Lagace
  • 18 Mar 2016
  • News

Apple CEO’s gay rights activism ‘helps boost iPhone sales’

  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

  Working PapersInstitutional Pressures and Environmental Strategies Authors: Magali A. Delmas and Michael W. Toffel Abstract This paper suggests how institutional theory can... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2015
  • News

Starbucks Is Serving Up Full Foam in a Frothy Market

  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

factories in the US,” Toffel says. Timing is everything Previous research showed that the accuracy of third-party audits is affected by factors such as the inspector’s gender and work experience. Ibáñez and... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 16 Oct 2007
  • First Look

First Look: October 16, 2007

  Working PapersShamed and Able: How Firms Respond to Information Disclosure Authors:Aaron K. Chatterji and Michael W. Toffel. Abstract We apply institutional theory to explain how firms respond to... View Details
Keywords: Sean Silverthorne
  • 10 Feb 2016
  • News

Can OSHA Inspections Be Made More Effective?

  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

  Working PapersHow Firms Respond to Being Rated Authors:Aaron K. Chatterji, Michael W. Toffel Abstract While many independent rating systems are designed primarily to help... View Details
Keywords: Sean Silverthorne