Filter Results:
(1,966)
Show Results For
- All HBS Web
(3,295)
- People (1)
- News (906)
- Research (1,966)
- Events (7)
- Multimedia (36)
- Faculty Publications (937)
Show Results For
- All HBS Web
(3,295)
- People (1)
- News (906)
- Research (1,966)
- Events (7)
- Multimedia (36)
- Faculty Publications (937)
Sort by
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ]... View Details
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
and if given the tools, empowerment, and support, they will not only perform for you—they will thrive,” Neeley says. “We need to trust ourselves, trust our people, and increase our skills on how to lead both in the office and virtually.” About the Author View Details
Keywords: by Michael Blanding
- 03 Oct 2011
- Research & Ideas
Transforming Manufacturing Waste into Profit
It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
write. About the Author Michael Blanding is a writer based in the Boston area. [Image: Pexels/Taras Makarenko] Do you think that autonomous vehicles will make roads safer? Why or why not? Share your thoughts... View Details
- 06 May 2024
- Research & Ideas
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
they carefully manage the relationship. About four months into the study, the researchers observed a much different reaction to a similar change in code ownership by the other team they were observing, which they named Team Prism. Again,... View Details
Keywords: by Michael Blanding
- 09 Oct 2019
- Research & Ideas
For Better Ideas, Bring the Right People to the Brainstorm
you need to be a willing to listen to the other person and recombine things that they say,” Koning says. “On the flipside, you want to make sure that the other person is sharing their ideas and not filtering themselves. Otherwise, it’s not much of a conversation.”... View Details
Keywords: by Michael Blanding
- 21 Aug 2019
- Research & Ideas
What Machine Learning Teaches Us about CEO Leadership Style
or nonverbal communication at shareholder meetings to add depth to their assessment of company performance. “There is a whole ocean of data out there that people aren’t using,” says Khanna. “Using it could help examine many questions that are essential to business.”... View Details
Keywords: by Michael Blanding
- 03 Aug 2015
- Research & Ideas
Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders
Let's get one thing straight from the start: Apple and Amazon are not friends. If they were high school students, they'd be mean girls glaring at each other from opposite sides of the cafeteria, jealously forcing their friends to pick sides between Team Chloe and Team... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
electrician Peter, what Kate doesn't realize is that while she is annoyed at her lack of phone and Internet access brought by the power outage, Peter has been working 18-hour days since the storm, and dealing with multiple homeowners all... View Details
- 28 Oct 2013
- Research & Ideas
Responsible Leadership in an Unforgiving World
turbulence” Badaracco, the John Shad Professor of Business Ethics, argues that, while market-based competition has been with us as long as capitalism, companies have been insulated from it over the last half-century by the growth of large... View Details
Keywords: by Michael Blanding
- 05 May 2020
- Research & Ideas
China Tariffs and Coronavirus a Double Hit to American Retailers
the trade war,” Cavallo says. To the extent that tariffs exacerbate the cost of the pandemic, their continued application could further drag down the American economy, harming companies and consumers alike. In the end, companies may have no choice but to pass their... View Details
Keywords: by Michael Blanding
- 19 Sep 2024
- Research & Ideas
Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work
embracing work-from-anywhere.” Mismatched working hours makes it difficult for employees to connect, and even a one-hour schedule difference can hurt communication, introduce complexity, and potentially create new gender inequities, according to recent research View Details
Keywords: by Michael Blanding
- 06 Jan 2020
- Research & Ideas
Motivate Your High Performers to Share Their Knowledge
Sometimes a little push like that is all employees need to get out of a rut. About the Author Michael Blanding is a writer based in Boston. [Image: Mark Kostich] Related Reading Ignore This Advice at Your... View Details
Keywords: by Michael Blanding
- 17 Feb 2016
- Research & Ideas
Man vs. Machine: Which Makes Better Hires?
Some companies have begun relying more on computer-administered tests than human interviewers to find the best applicants. New research by Harvard Business School Assistant Professor Danielle Li and colleagues suggests that in this case,... View Details
- 24 Mar 2014
- Research & Ideas
The Surprising Link Between Language and Corporate Responsibility
with Liang and Luc Renneboog of Tilburg University, and Sunny Li Sun of the University of Missouri—Kansas City to study whether the same held true in business. Would a company's use of language, particularly by the CEO and other top... View Details
Keywords: by Michael Blanding
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
of the supply chain economy will be a good way to keep America a leader in growth and innovation. [About the Author] Michael Blanding is a writer based in the Boston area. Image: VM Related Reading: Thinking... View Details
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
ferrantraite The Muslim ban. The Wall. Children separated from their parents at the Mexican border. The past two years have seen an aggressive push by the Trump administration against both legal and illegal immigration. But it’s not just... View Details
- 19 Oct 2017
- Research & Ideas
How Charitable Organizations Can Thwart Excuses for Not Giving
how much good the donation will achieve. “That gives you some moral wiggle room to pursue the more selfish action,” says Exley, an assistant professor in the Negotiation, Organizations & Markets Unit at HBS. Her research attempts to improve the performance of... View Details
Keywords: by Michael Blanding
- 26 Jan 2015
- Research & Ideas
National Health Costs Could Decrease if Managers Reduce Work Stress
world mathematically and use that to make decisions is very interesting to me," he says. "The world is not deterministic—there is a randomness built into it. And yet, by using robust optimization techniques we can tackle a wide... View Details
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details