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  • All HBS Web  (1,361)
    • People  (1)
    • News  (532)
    • Research  (596)
    • Events  (5)
    • Multimedia  (7)
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  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

clean bathrooms and parking lots, along with quick, friendly service. The result? In 2010, its by-store profit was almost double that of the top quartile of competitors. Since its founding in 1958 by Chester Cadieux and Burt B. Holmes,... View Details
Keywords: by Julia Hanna; Retail
  • 28 Jul 2008
  • Research & Ideas

Making the Decision to Franchise (or not)

headquarters maximize an organization's overall revenues by efficiently (and effectively) monitoring the desires of consumers representing a wide range of ethnicities and income levels, large families and singletons? Much has been written... View Details
Keywords: by Julia Hanna; Retail
  • 08 Mar 2017
  • Book

Why American Democracy Thrives On Conflict

Keywords: by Julia Hanna
  • 18 Oct 2017
  • Research & Ideas

How Economic Clusters Drive Globalization

(Photo source: iStock) Economic cluster theory has been used to describe the growth of many industries, including the automotive business around Detroit, high tech in Silicon Valley, and digital media in Seoul. These regions benefit by a... View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness
  • 31 Aug 2015
  • Research & Ideas

How Ben Franklin’s ‘Way to Wealth’ Introduced American Capitalism to the World

of wisdom and many others were made famous by Benjamin Franklin in his 1758 essay known as The Way to Wealth, first published as a sermon delivered by “Father Abraham” in Poor Richard’s Almanack. “I’m... View Details
Keywords: by Julia Hanna
  • 14 Sep 2016
  • Research & Ideas

Web Surfers Have a Schedule and Stick to It

is crucial to online success. A recent research paper offers insights that carry unexpected implications for advertisers or anyone else trying to capture that attention. The Empirical Economics of Online Attention was written by Andre... View Details
Keywords: by Julia Hanna; Retail; Web Services
  • 13 Jun 2016
  • Lessons from the Classroom

That's Classic: Modern-Day Business Lessons from Ancient Rome

What can MBAs learn from the Roman emperors Tiberius and Claudius? All Roads Lead to Rome, a one-off elective course team-taught by HBS professor Frances Frei and Harvard history and classics professor Emma Dench, juxtaposed ancient texts... View Details
Keywords: by Julia Hanna
  • 11 Jan 2010
  • Research & Ideas

Mixing Open Source and Proprietary Software Strategies

technology, for Linux. And in July 2009, Microsoft agreed to contribute some of its technology to Linux under a licensing agreement that allows developers outside Microsoft to modify the code. They are being very strategic, approaching it... View Details
Keywords: by Julia Hanna; Web Services
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

by facilitating direct connections between multiple types of affiliated customers, which most often leads to network effects. Think of what a shopping mall accomplishes in bringing together a multitude of sellers and buyers who interact... View Details
Keywords: by Julia Hanna
  • 28 Apr 2011
  • Working Paper Summaries

When Smaller Menus are Better: Variability in Menu-Setting Ability and 401(k) Plans

Keywords: by David Goldreich & Hanna Halaburda
  • 15 Jan 2018
  • Research & Ideas

A Better Business Model for Fighting Cancer

question—it’s clear.” Simply put, inefficiencies in the development of precision medicine can best be addressed by a business-analysis approach. With the mapping of the human genome completed 15 years ago, the sci-fi concept of using a... View Details
Keywords: by Julia Hanna; Health; Pharmaceutical
  • 28 May 2014
  • Research & Ideas

Building Histories of Emerging Economies One Interview at a Time

countries, Jones notes, company information is more widely available than is typical in emerging economies, where organizations tend to be more guarded. "Firms are often closely held by families and not open to outside researchers. They... View Details
Keywords: by Julia Hanna
  • 22 Mar 2011
  • Working Paper Summaries

Platform Competition under Asymmetric Information

Keywords: by Hanna Halaburda & Yaron Yehezkel; Technology
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

Administration. "As a brand, leadership, and entrepreneurship scholar, I've been dogging Starbucks for a long time." On a 1995 trip to Seattle, Koehn visited a Starbucks store for the first time and was struck by what she saw... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 06 Jun 2007
  • Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

new shares you suddenly own of a company that you never intended to buy in the first place? Logic suggests that you would be likely to sell those shares. But research by Associate Professor Malcolm Baker, Professor Joshua Coval, and... View Details
Keywords: by Julia Hanna
  • 29 Nov 2017
  • Research & Ideas

How to Succeed in Business (According to a 15th Century Trade Merchant)

issue of responsibility to the community and who you are as a person.” Written in 1458 in Italy by trade merchant Benedetto Cotrugli, The Book of the Art of Trade recently received its first English translation. Baker Library at HBS and... View Details
Keywords: by Julia Hanna
  • 10 Mar 2008
  • Research & Ideas

Encouraging Entrepreneurs: Lessons for Government Policy

growing academic interest in the influence of social networks on entrepreneurial successes and failures, Nanda says. As an example, he cites Regional Advantage: Culture and Competition in Silicon Valley and Route 128, a 1994 book by... View Details
Keywords: by Julia Hanna
  • 02 Dec 2013
  • Research & Ideas

Companies Choreograph Earnings Calls to Hide Bad News

executives a question. That's the procedure that HBS Associate Professor Lauren H. Cohen followed to find out more about the odd dealings he'd observed at a company that was the subject of one of his case studies. But he wasn't given the opportunity to ask a question,... View Details
Keywords: by Julia Hanna; Financial Services
  • 20 Sep 2010
  • Research & Ideas

Power Posing: Fake It Until You Make It

there is established research showing that while it's true that facial expressions reflect how you feel, you can also 'fake it until you make it.' In other words, you can smile long enough that it makes you feel happy. This work extends that finding on facial feedback,... View Details
Keywords: by Julia Hanna
  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

early weeks (the man does not let up!), the students come to appreciate the intensity and rapid-fire humor of their teacher. Clearly, he cares. A lot. And by the end of the semester, something transformative has happened: They are better... View Details
Keywords: by Julia Hanna; Education; Retail
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