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- All HBS Web (234)
- Faculty Publications (33)
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- Article
The Causes and Consequences of Industry Self-Policing
By: Jodi L. Short and Michael W. Toffel
Innovative regulatory programs are encouraging firms to police their own regulatory compliance and voluntarily disclose, or "confess," the violations they find. Despite the "win-win" rhetoric surrounding these government voluntary programs, it is not clear why...
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Short, Jodi L., and Michael W. Toffel. "The Causes and Consequences of Industry Self-Policing." Yale Economic Review 4, no. 2 (Summer 2008).
- 15 Jan 2013
- First Look
First Look: January 15
Architecture of Transaction Networks: A Comparative Analysis of Hierarchy in Two Sectors Authors:Luo, Jianxi, Carliss Y. Baldwin, Daniel E. Whitney, and Christopher L. Magee Publication:Industrial and Corporate Change Abstract Many...
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Keywords:
Sean Silverthorne
- 2024
- Working Paper
Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring
By: Maria R. Ibanez, Ashley Palmarozzo, Jodi L. Short and Michael W. Toffel
Capitalizing on the superior credibility and flexibility and potential lower cost of external assessments, many global buyers are relying less on their own employee (“second-party”) auditors and more on third-party auditors to monitor and prevent environmental and...
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Keywords:
Auditing;
Audit Quality;
Working Conditions;
Sustainability;
Empirical Operations;
Empirical Service Operations;
Sustainability Management;
Corporate Accountability;
Corporate Social Responsibility and Impact;
Supply Chain Management
Ibanez, Maria R., Ashley Palmarozzo, Jodi L. Short, and Michael W. Toffel. "Second- versus Third-party Audit Quality: Evidence from Global Supply Chain Monitoring." Working Paper, August 2024.
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
the leader's role in his book, Win From Within: Build Organizational Culture for Competitive Advantage. References: John P. Kotter and James L. Heskett, Corporate Culture and Performance (The Free Press, 1992). Zhihui, Gu and Liang, Hao...
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Keywords:
Re: James L. Heskett
- 23 Nov 2010
- First Look
First Look: November 23
Effective Self-Policing Authors: Michael W. Toffel and Jodi L. Short Publication: Journal of Law and Economics (forthcoming) Abstract Administrative agencies are increasingly...
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Keywords:
Sean Silverthorne
- September 2000 (Revised November 2000)
- Case
GetConnected.com
By: Rajiv Lal, Nilanjana R. Pal and Jodi L. Prins
Describes the situation faced by GCI.com in April 2000, soon after raising $12 million for their new venture. After hiring an advertising agency, management needs to decide on the nature of the advertising campaign to target the right set of customers with the right...
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Keywords:
Advertising Campaigns;
Business Startups;
Business or Company Management;
Marketing Strategy;
Market Entry and Exit;
Corporate Strategy;
Web Services Industry
Lal, Rajiv, Nilanjana R. Pal, and Jodi L. Prins. "GetConnected.com." Harvard Business School Case 501-025, September 2000. (Revised November 2000.)
- 30 Sep 2014
- First Look
First Look: September 30
Governance Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational business...
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Keywords:
Sean Silverthorne
- September 2010
- Article
Making Self-Regulation More Than Merely Symbolic: The Critical Role of the Legal Environment
By: Jodi L. Short and Michael W. Toffel
Using data from a sample of U.S. industrial facilities subject to the federal Clean Air Act from 1993 to 2003, this article theorizes and tests the conditions under which organizations' symbolic commitments to self-regulate are particularly likely to result in improved...
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Keywords:
Adoption;
Code Law;
Environmental Sustainability;
Governing Rules, Regulations, and Reforms;
Organizations;
Governance Compliance;
Strategy;
Motivation and Incentives;
United States
Short, Jodi L., and Michael W. Toffel. "Making Self-Regulation More Than Merely Symbolic: The Critical Role of the Legal Environment." Administrative Science Quarterly 55, no. 3 (September 2010): 361–396. (Lead article; Featured in the Stanford Social Innovation Review (Summer 2011) and in Behind the scenes of the Administrative Science Quarterly.)
- September 2016
- Article
Monitoring Global Supply Chains
By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Firms seeking to avoid reputational spillovers that can arise from dangerous, illegal, and unethical behavior at supply chain factories are increasingly relying on private social auditors to provide strategic information about suppliers' conduct. But little is known...
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Keywords:
Monitoring;
Transaction Cost Economics;
Industry Self-regulation;
Auditing;
Codes Of Conduct;
Supply Chains;
Corporate Social Responsibility;
Corporate Social Responsibility and Impact;
Supply Chain;
Globalization
Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Monitoring Global Supply Chains." Strategic Management Journal 37, no. 9 (September 2016): 1878–1897. (Video abstract (4 minutes). Working Knowledge article for practitioners.)
- 16 Jun 2015
- First Look
First Look: June 16, 2015
unifying framework for obtaining reliable proxies of expected returns worldwide. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49238 Monitoring Global Supply Chains By: Short, Jodi L., Michael W. Toffel, and...
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Keywords:
Sean Silverthorne
- 04 Jan 2012
- First Look
First Look: January 4
work, highlighting recent psychological investigations that explore the emergence, practice, and implications of colorblindness. We conclude by discussing alternative strategies for managing diversity, underscoring the importance of an...
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Keywords:
Carmen Nobel
- September 2015
- Article
Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards
By: Michael W. Toffel, Jodi L. Short and Melissa Ouellet
Transnational business regulation is increasingly implemented through private voluntary programs—like certification regimes and codes of conduct—that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We...
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Keywords:
Transnational Regulation;
Labor Standards;
Consumer Politics;
Codes Of Conduct;
Compliance;
Governance Compliance;
Operations;
Globalization;
Labor
Toffel, Michael W., Jodi L. Short, and Melissa Ouellet. "Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards." Regulation & Governance 9, no. 3 (September 2015): 205–223.
- October 1997 (Revised March 2000)
- Case
Oxford Health Plans: Specialty Management (A)
By: James L. Heskett, Jody H. Gittell and James Slayton
Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care...
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Keywords:
Business Model;
Groups and Teams;
Innovation and Management;
Medical Specialties;
Health Care and Treatment;
Cooperation;
Management Teams;
Health Industry;
United States
Heskett, James L., Jody H. Gittell, and James Slayton. "Oxford Health Plans: Specialty Management (A)." Harvard Business School Case 898-042, October 1997. (Revised March 2000.)
- 26 Aug 2008
- First Look
First Look: August 26, 2008
patents granted by the USPTO in 2001-2003. We show that examiner citations account for 63% of all citations on the average patent and that 40% of patents have all citations added by examiners. We use...
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Keywords:
Sean Silverthorne
- 07 Apr 2009
- First Look
First Look: April 7, 2009
between domestic employment conditions and the growth of foreign operations by American firms have led to calls for increased taxation on foreign operations—the so-called "end to tax breaks for companies that ship our jobs...
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Keywords:
Martha Lagace
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Exercise of Leadership, a New Model Authors:Werner Erhard, Michael C. Jensen, Steve Zaffron, Kari L. Granger Abstract This paper is the (pre-course) introduction document to an experimental course developed View Details
Keywords:
Sean Silverthorne
- August 2020
- Article
Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design
By: Jodi L. Short, Michael W. Toffel and Andrea R. Hugill
Activism seeking to improve labor conditions in global supply chains has led many transnational corporations to adopt codes of conduct and monitor suppliers for compliance. Drawing on thousands of audits conducted by a major social auditor, we identify structural...
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Keywords:
Monitoring;
Supplier Relationship;
Sustainability;
Sustainability Management;
Sustainable Operations;
Sustainable Supply Chains;
NGO;
Operations;
Supply Chain Management;
Governance Compliance;
Corporate Social Responsibility and Impact;
Global Range;
Working Conditions
Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill. "Improving Working Conditions in Global Supply Chains: The Role of Institutional Environments and Monitoring Program Design." ILR Review 73, no. 4 (August 2020): 873–912.
- 10 Aug 2010
- First Look
First Look: August 10
https://www.competitionpolicyinternational.com/when-should-a-platform-give-people-fewer-choices-and-charge-more-for-them.htm Institutionalizing Self-Regulation: The Effect of Commitment, Threat and Surveillance Authors:Jodi L. View Details
Keywords:
Martha Lagace
- 13 Apr 2010
- First Look
First Look: April 13
company as an undervalued stock. CEOs and CFOs put themselves in a bind by providing earnings guidance and then making decisions designed to meet Wall Street's expectations for quarterly earnings. When earnings appear to be coming in...
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Keywords:
Martha Lagace
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
incumbent Assad regime. Our results show, first, that refugees are far more likely to agree to a ceasefire proposed by a civilian as opposed to one proposed by armed actors from either the Syrian government...
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Keywords:
Dina Gerdeman