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  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

paradox by considering the enabling role of actors' social position. Adopting a relational view of human agency, I model the impact of their social position on the likelihood that actors will initiate changes that diverge from the... View Details
Keywords: Martha Lagace
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

positions. Creating Leaders: An Ontological/Phenomenological Model Authors:Michael C. Jensen, Werner Erhard, and Kari L. Granger Publication:Chap. 16 in The Handbook for Teaching Leadership: Knowing, Doing, and Being, edited View Details
Keywords: Sean Silverthorne
  • 04 Feb 2014
  • First Look

First Look: February 4

increased their communication if teammates were also actively participating. Additionally, team performance is uniquely driven by the level of emergent interdependence, as indexed by the diversity of topics... View Details
Keywords: Sean Silverthlorne
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

continual streams of requests for personal information and by the equally unavoidable barrage of personal information about others. Read the paper: http://www.heinz.cmu.edu/~acquisti/papers/acquisti_herding-out.pdf Global Capitalism at... View Details
Keywords: Sean Silverthorne
  • Web

Technology & Operations Management - Faculty & Research

productive scientists. 2025 Working Paper How Firms Respond to Worker Activism: Evidence from Global Supply Chains By: Yanhua Bird, Jodi L. Short and Michael W. Toffel Social... View Details
  • 2013
  • Working Paper

The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance

By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to... View Details
Keywords: Healthcare; Experiential Quality; Conformance Quality; Clinical Outcomes; Cost Efficiency; Quality; Service Operations; Health Care and Treatment; Performance; Outcome or Result; Health Industry
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  • 30 Jul 2013
  • First Look

First Look: July 30

programs requires more than providing accessible, affordable care; it requires understanding what makes both end users and providers tick. By understanding the cognitive processes underlying our choices and applying the tools of... View Details
Keywords: Anna Secino
  • 29 Apr 2014
  • First Look

First Look: April 29

  Publications August 2013 Journal of Financial Economics X-CAPM: An Extrapolative Capital Asset Pricing Model By: Barberis, Nicholas, Robin Greenwood, Lawrence Jin, and Andrei Shleifer Abstract—Survey evidence suggests that many investors form beliefs about future... View Details
Keywords: Sean Silverthorne
  • Web

Live from Klarman Hall - Alumni

Head of Product Management, Google Cloud Artificial Intelligence Google AI Regulation Join us for a panel moderated by Mitchell Weiss, the Richard L. Menschel Professor of Management Practice at HBS,... View Details
  • 18 Sep 2012
  • First Look

First Look: September 18

relationships. We call for a new direction in socialization theory examining how both organizations and employees benefit by emphasizing newcomers' authentic best selves. Download the paper: http://www.hbs.edu/research/pdf/12-067.pdf The... View Details
Keywords: Sean Silverthorne
  • Web

Business for Social Impact | Social Enterprise | Harvard Business School

markets to create both economic and social value. Publications How Firms Respond to Worker Activism: Evidence from Global Supply Chains By: Yanhua Bird, Jodi L. Short and... View Details
  • Web

Podcast - Business & Environment

support natural disaster response by the National Guard. Sarah also shares how emerging foundational geospatial models will transform adaptation, and she offers career advice for those in climate tech and applied AI. Closing the Loop... View Details
  • May–June 2013
  • Article

Can Global Brands Create Just Supply Chains? Response: Promoting Political Mobilization

By: Jodi L. Short and Michael W. Toffel
Codes of conduct indicate that working conditions are improving overall at the factories being monitored by multinational corporations, and that these codes of conduct also create possibilities for political mobilization that can improve labor conditions more broadly. View Details
Keywords: Regulation; Auditing; Labor Relations; Occupational Safety; Environmental Operations; Environmental Regulation; Employees; Labor; Labor and Management Relations; Governing Rules, Regulations, and Reforms; Manufacturing Industry; China; Bangladesh; India; Honduras; Nicaragua; Pakistan; Guatemala; Malaysia; Viet Nam
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  • 2025
  • Working Paper

How Firms Respond to Worker Activism: Evidence from Global Supply Chains

By: Yanhua Bird, Jodi L. Short and Michael W. Toffel
Social movement pressures can lead organizations to concede and improve social performance to avoid disruption costs, but we theorize that such responses evoke concession costs that prompt organizations to shift resources and attention from other social domains whose... View Details
Keywords: Worker Activism; Labor Standards; Tradeoffs; Global Supply Chains; Internal Governance Structure; Public Opinion; Supply Chain; Corporate Accountability; Corporate Social Responsibility and Impact; Working Conditions
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  • 2012
  • White Paper

Robust Enforcement Should Complement Voluntary Regulation

By: Jodi L. Short and Michael W. Toffel
Spurred by the anti-regulation movement that started in the 1970s, voluntary self-regulation programs have emerged in many regulatory agencies, seeking to increase cooperation between government and industry to achieve greater and more cost-effective compliance.... View Details
Keywords: Governance Compliance; Business and Government Relations
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  • Web

Japan - Global

Debora L. Spar On June 10, the HBS Japan Research Center and the HBS Club of Japan welcomed Professor Debora Spar to the International House of Japan for a thought-provoking faculty talk attended by about 50... View Details
  • Web

HBS - The year in Review

Class Day speaker Robert L. Ryan (MBA 1970). Reunions and commencements were also held for those in the Classes of 2020 and 2021, whose celebrations were virtual during the pandemic. Saturday saw receptions and reunion activities,... View Details
  • Web

Courses | Social Enterprise | Harvard Business School

governance systems leaders can use to promote responsible conduct by companies and their employees, and shows how personal values can play a critical role in effective leadership. Social Purpose of the Firm (SPF) SPF is a View Details
  • Web

Social Enterprise - Faculty & Research

Harvard Business School Case 425-109, June 2025. How Firms Respond to Worker Activism: Evidence from Global Supply Chains By: Yanhua Bird, Jodi L. Short and Michael W. Toffel... View Details
  • Web

HBS Entrepreneurship Summit - Alumni

Programs & Events HBS Entrepreneurship Summit NOV 4-5 4-5 NOVEMBER 2022 HBS ENTREPRENEURSHIP SUMMIT: LEADING HIGH-GROWTH VENTURES IN AN UNPREDICTABLE WORLD Brought to you by the Arthur Rock Center for Entrepreneurship and Alumni Relations... View Details