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- All HBS Web
(619)
- News (229)
- Research (310)
- Multimedia (11)
- Faculty Publications (52)
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- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
worse." Dean Turner expressed the frustrations of many when he said, "What's the best system? After 40+ years in the work force, I am still searching for it." By way of contrast, Richard Tiedeman commented, "Almost any... View Details
Keywords: by Jim Heskett
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
making sure that these donations actually make a difference in alleviating some of the major ills and inequities of society. What, many ask, are the measures of effectiveness in these operations? Where is the accountability? Would there be better bang for the buck... View Details
Keywords: by James E. Aisner
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
value by the fortunate few." As Cass Apple put it, "It is simply a matter of morality." Bob Fitzpatrick said, "This situation is nothing more than an extension of our 'Teflon' culture." At the national level,... View Details
Keywords: by Jim Heskett
- November 2007
- Article
Solve the Succession Crisis by Growing Inside-Outside Leaders
By: Joseph L. Bower
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found... View Details
Keywords: Talent and Talent Management; Leadership Development; Management Practices and Processes; Management Succession; Planning
Bower, Joseph L. "Solve the Succession Crisis by Growing Inside-Outside Leaders." Harvard Business Review 85, no. 11 (November 2007).
- 02 Sep 2015
- What Do You Think?
What's Wrong With Amazon’s Low-Retention HR Strategy?
supplanted job priorities. No data was provided, but the impression left by the article was that because so many good people have left Amazon, it pursues either intentionally or unintentionally what can be called a low-retention strategy... View Details
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
organization, and by having all activities aligned with that strategy, the chances of surprises is greatly diminished." And Yadeed Lobo said that it is important for leaders to set expectations early on. A question appeared to be... View Details
Keywords: by James Heskett
- 04 Sep 2013
- What Do You Think?
How Relevant is Long-Range Strategic Planning?
Maffei framed the case by saying that "We need to influence leaders to envision longer term possibilities while creating short term experiments." Shann Turnbull warned this may not be easy, commenting: "The establishment of... View Details
Keywords: by James Heskett
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
that lead to damaged trust may well be "plans and intentions (that are) overtaken by circumstances beyond control." There were even more suggestions about what to do about the trust deficit, other than just making sure that all... View Details
Keywords: by James Heskett
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
process, they provoked a new round of questions. David Physick teed up the discussion nicely by commenting, "The wonderful American motor racing driver, Mario Andretti, who was as focused an individual as any racer, remarked he'd... View Details
Keywords: by James Heskett
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
'positive responses' instead of finding out how we can do things better by listening and responding to 'negative responses.'" Others were not so sure. Tema Frank said she is not convinced that our ability to listen is any worse than it... View Details
Keywords: by James Heskett
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
in his recent book, some are less fungible than others. Germany was cited by Peter Sebregondi as a country that has pursued an enlightened strategy toward manufacturing, through its continued support of an apprentice system that provides... View Details
- 04 Aug 2011
- What Do You Think?
How Dangerous Is Common Sense to Managers?
Summing Up Does Common Sense Impede Change? Common sense is the decision-maker's friend when the decision has to be made rapidly, with a minimum of research or formal theory, with no more than moderate risk or consequences, and by... View Details
Keywords: by James Heskett
- 03 Jul 2013
- What Do You Think?
What Are the Limits of Transparency?
will be maintained." Phillip Clark weighed in with this view: "Wisdom and trust determine transparency. The comfort and motives you sense from those providing the information determines how much you will believe Transparency is doomed View Details
Keywords: by James Heskett
- 07 Aug 2013
- What Do You Think?
Is There Still a Role for Judgment in Decision-Making?
was a way of injecting a certain amount of objectivity and analysis into the decision to be made. In recent years, we have been advised to make certain decisions in a "blink" by Malcolm Gladwell, to "think twice" View Details
Keywords: by James Heskett
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
an absolute believer as well as an amateur practitioner of Conscious Capitalism and its sister concept of Servant Leadership, I do not think that either concept solves the problem by itself. What they can do is create the opportunity and... View Details
Keywords: by James Heskett
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
internet startups, two Stanford Graduate School of Business professors, Jim Collins and Jerry Porras, wrote an influential book about “successful habits of visionary companies.” In it, they advanced their theories based on an extensive... View Details
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
Maxweles, who asked, "Was Steve Jobs possibly a 'brilliant jerk'? Could innovation be stifled by simply eliminating the uncomfortable individuals?" Lawrence Nwaru added, "We are all brilliant jerks in one form or the... View Details
Keywords: by James Heskett
- 08 Sep 2011
- What Do You Think?
What’s Apple’s Biggest Challenge: Replacing Steve or Wall Street?
years from now? What is Apple's post-Jobs future? What do you think? Jim Heskett's latest book,The Culture Cycle, was published in September. Original Article Discussions of management succession have been triggered once again in... View Details
- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
Waterman), Level 5 Leadership (described by Jim Collins as centered around personal humility and professional will), servant leadership (defined by Robert Greenleaf in terms of... View Details
Keywords: by James Heskett
- 01 Aug 2012
- What Do You Think?
Should CEOs Worry About ‘Too Big to Succeed?’
cause the lack of sufficient organic growth as opposed to the growth by mergers and acquisitions. As he put it, "Toobigs are enormously complex, with massive, self defeating strategies at war within, producing a lower return."... View Details